EPR (Electronic Patient Record) Change Partner
Job summary
The EPR (Electronic Patient Record) change partner/lead will be responsible for playing a key role in the implementation of the new EPR across the three acute trusts (GWH, SFT and RUH).The role will provide specialist support to clinical and corporate Groups enabling them to prepare for the EPR implementation and the change that this will bring to working practices.
We are seeking individuals with an NHS background with experience in leading and engaging teams through change and who have operational insight and change management skills that will enable the organization to embrace the change culturally.
The successful candidate will work with clinical and corporate groups ensuring that through planned, targeted engagement colleagues will be equipped to maximize the functionality that an EPR will deliver.
Main duties of the job
The post holder will work with the local workstreams and clinical teams to ensure alignment of priorities to achieve the overall programme plan and support staff to develop and improve the new EPR for all clinical services across the Trust. Improving patient safety, quality of care and patient experience is an explicit priority rather than an assumption and needs to underpin all elements of the implementation and beyond.
The postholder will be part of a Senior Change Team who will provide mentorship and coaching to all members of the Implementation Programme and will also be responsible for identifying and planning programmes of change that will enable the delivery of clearly defined and quantifiable cash releasing, non-cash releasing and social benefits which are set against a clearly defined set of measurable KPIs owned by the relevant team.
About us
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Job description
Job responsibilities
Detailed job description and main responsibilities
To develop change networks, which will comprise of workstream leads, subject matter experts, EPR champions and super users across agreed groups and departments.
To provide specialist support in understanding local clinical and operational workflow operational requirements.
To analyse, document and propose solutions for care pathways in collaboration with the end users (clinical and non-clinical).
To provide input to workstream plans and be responsible for carrying out allocated tasks,
To work as the liaison between the clinical and operational services work streams, various IT Teams, and the system suppliers.
To provide inputs into overall EPR Change Management Strategy, Clinical Safety Report and ensure workstream plans are aligned to the strategy.
To be able to independently lead sessions with multiple stakeholders and be able to resolve or escalate any conflicts where there may be resistance to change. Required to influence and motivate key individuals in clinical and operational teams.
Run workshops/deliver presentations to a diverse audience, participate and contribute to various programme specific EPR gateways and events.
The effective use of Microsoft Office (Word, Excel, and Visio) and specialist software tools to create documentation.
Working with the workstream leads ensure that process maps, protocols, procedures, and full business/functional requirements are produced, agreed for all, and are signed off by the appropriate Clinical Group.
Contribute to the recruitment of EPR Champion/Super users across all areas.
Support the end user Training programme.
Continually identify areas of opportunity for improvement in system and work with appropriate teams to implement system improvements.
Person Specification
Education, Qualifications and Training
- Educated to degree level in relevant subject or equivalent level qualification or equivalent experience.
- Project management qualification.
- Evidence of continued professional development.
- Change Management qualification (APMG Change Management Foundation or equivalent certification).
Knowledge, Skills, Experience
- Knowledge of health information systems.
- Understanding of Policy/Service development.
- Excellent communication skills including presenting to large groups.
- Proven track record for planning, executing, controlling change projects and programmes and the ability to manage multiple projects simultaneously with minimal supervision.
- Experience in successfully challenging established working practices and opinions.
- Liaison and negotiation at a senior level with a wide range of internal and external stakeholders.
- NHS experience including work with clinical staff.
- Ability to lead change through strong leadership and communication ability.
- Comprehensive knowledge of project principles, techniques, and tools, such as Prince 2 Foundation and Microsoft Project.
- A good understanding of current issues relating to the NHS.
- Management experience in a large organisation (2,000+ staff) in a Change role.
- Knowledge of the: National Agenda for IT in the NHS.
- Experience of working with VENDOR on one or some of the following VENDOR EPR modules:
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Salisbury NHS Foundation Trust
Address
Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
https://www.salisbury.nhs.uk/
- Company
- Salisbury NHS Foundation Trust
- Location
- Salisbury, United Kingdom SP2 8BJ
- Employment Type
- Secondment
- Salary
- £35392.00 - £42618.00 a year
- Posted
- Company
- Salisbury NHS Foundation Trust
- Location
- Salisbury, United Kingdom SP2 8BJ
- Employment Type
- Secondment
- Salary
- £35392.00 - £42618.00 a year
- Posted