UX Designer

Are you a passionate professional eager to contribute to technology that empowers those without speech? Smartbox is in search of a dedicated UX Designer like you to join our team.

Smartbox stands at the forefront of assistive communication technology, renowned for its innovative products that cater to diverse needs globally. Our team embodies values of passion, empathy, collaboration, and change, reflected in our products and achievements.

We advocate for inclusivity, believing in giving every individual a voice. Join us in a diverse and collaborative environment, supporting users who rely on our technology for effective communication.

You will collaborate with like-minded professionals focused on innovation and environmental sustainability. We are dedicated to developing eco-friendly solutions that reduce our carbon footprint and promote a greener world.

How will you be making a difference?

• Using lean UX techniques to rapidly produce and evaluate ideas and concepts – using prototyping, continuous user testing and feedback to discover great solutions and ensure our products make a difference.
• Producing detailed designs and assets as needed by our software, content and hardware teams, including UI designs for our apps and content - documenting the rationale for your designs.
• Designing and developing creative workshops for multiple stakeholders.
• Working closely and collaboratively with software and content developers, providing hands-on design expertise, solving design problems, handling technical trade-offs, and ensuring UX excellence in their product output.
• Running user research and engaging frequently with all types of customers - end users, their families, clinicians, partners, Smartboxers etc. – to build a deep understanding of their needs. Organising and sharing your research findings so that the rest of the company can benefit.
• Maintaining a solid understanding of Smartbox’s commercial needs and goals and understanding how your work contributes to them.

Essential Qualifications/Skills/Experience

• Passionate about changing lives with assistive technology.
• Proven track record in impactful UX research and design.
• Good knowledge of UX design processes, methodologies and techniques.
• Good knowledge of accessibility best practices.
• Willingness to undertake a variety of UX design and research tasks and experience in the full product design lifecycle.
• Skilled in prototyping, modern design software, and creating detailed assets for developers.
• Ability to work both independently and as part of a team. Comfortable working in an agile environment across multiple teams and managing expectations.
• Ability to facilitate workshops to harness the creative thinking of the team.
• Ability to balance multiple projects, organise your time, focus and prioritise.
• Effective verbal and written communication.
• Flexible and enjoys a busy, fast-paced environment.

Why join us?

Join Smartbox for a fulfilling career where we prioritise inclusivity, flexibility, continuous learning, and personal development opportunities. Work with motivated colleagues in a supportive and enjoyable team environment. This is a rewarding role where you'll make a positive impact in the lives of disabled individuals every day.

Rewards and benefits

In addition to a competitive salary, private medical insurance, and a generous holiday package, we offer a range of perks including:

• Hybrid working model: Two office days weekly, with the flexibility to work from home.
• Flexible work schedule with prior agreement from your Line Manager.
• Paid volunteering day each year to support a cause of your choice.
• Long-term service rewards with additional holidays.
• Access to the wellbeing app Yulife for store discounts and services.
• 24/7 Employee Assistance Programme for mental health and general support.
• Company pension, group life assurance, and income protection.
• Eco-friendly options like cycle schemes and electric car leasing.
• Discretionary annual bonus for hard work recognition.

At Smartbox, we prioritise diversity and inclusivity in our work environment. Here's how we do it:

• Recognised as a Disability Confident Employer by the UK Government and Founding Partner of Purple Tuesday.
• Our recruitment practices are inclusive and barrier-free, with adjustments available during the application process and throughout your career with us.
• We believe in adding to our culture, not just fitting in. Our diverse team combines unique talents to create products that reflect the diversity of our users and customers.

Join Smartbox, where every individual's background and perspective are valued, and where diversity drives innovation and excellence. We look forward to receiving your application.

Agencies

Please respect that at this current time, we wish to try and recruit directly from the market rather than engage support from an agency.