Senior Network Engineer X2

Job description

Job responsibilities

See Job Description and Person Specification

Providing senior-level expertise and support for the security, performance, andstability of the overall IT Network Infrastructure Responsible for the availability, configuration, documentation and control of thenetwork and associated infrastructure and software. Deputise for the Lead Network Services Manager Responsible for the effective resolution of all service incidents and escalations. Deliver a responsive, customer-focused, professional IT Network. Support network and services for all managed sites in accordance with SLAs. Manage and implement configuration, upgrades, and patching of the networkinfrastructure. Diagnose complex ICT network problems in dynamically changing ICT situations. Ensure that all Network Infrastructure policies, security, and governance frameworksare consistently applied. Responsible for the monitoring of the network infrastructure systems and services. Troubleshoot network hardware and software to ensure the stability of theservice/network and ensure that configuration issues are dealt with efficiently andprofessionally. Manage processes to ensure that all relevant IT systems and operational areas areoperated with due regard to proper and agreed security, safety, and environmentalprocedures. Responsible for the analysis of major incidents within their technical area, identifyingreoccurring trends and making appropriate recommendations based on theseoutcomes. Responsible for the creation and maintenance of all infrastructure documentation,ensuring it is up to date and reviewed at regular intervals for accuracy

Provide a single point of contact and SME accountability. Liaise with 3rd party providers to provide additional support when and where requiredto meet contractual service levels. Reduce operational demand by recommending/implementing infrastructure changes. Identify new ways of working to improve the efficiency and effectiveness of theservice and implement the changes needed. Identify, manage, and reduce infrastructure and operational-related risks. To provide expert advice on the organisations infrastructure. Assist relevant peers in the planning and execution of system testing necessary fornew and upgraded infrastructure installations prior to release in the live environmentto ensure continuity of service. Provide timely and service availability reports to internal senior management. Monitor systems, LAN and WAN performance, capacity, and connectivity to ensureproblems and faults are dealt with promptly, and regularly report these findings, Ensure change management policies and procedures are always followed by internaland external staff and support companies. Responsible for the on-going assessment of the network infrastructure to ensure it isfit for purpose, resilient and reflects the ICBs and its customer's Business Continuityrequirements. Advise on, and perform, the implementation and maintenance of Disaster Recoveryprocedures for all systems and perform regular testing.

Person Specification

Education / Qualifications

• Educated to masters level or equivalent level of experience of working at a senior level in specialist area.
• Cisco Routing and Switching Certification (CCNP+)
• Cisco Security Certification (CCNP+)
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
• Evidence of continued professional development
• Member of relevant professional body

Knowledge and Experience

• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Significant experience in operational support and expertise in a Cisco Enterprise environment and management of its infrastructure
• Complex Configuration, administration, planning, design, implementation, and management of Network Infrastructure & Security IE: Routers, Firewalls (inc IPS, IDS), Switches, Wi-Fi, ISE, WAN Accelerations, Remote Access solutions, Licensing.
• Significant experience of successfully operating in a politically sensitive environment
• Problem solving skills and ability to respond to sudden unexpected demands
• Previously responsible for a budget, involved in budget setting and working knowledge of financial processes
• Demonstrated experience in a Healthcare environment
• Experience of setting up and implementing internal processes and procedures.
• Experience of managing and motivating a team and reviewing performance of the individuals.
• An in depth understanding of a range of security authentication and encryption methods

Skills and Abilities

• Ability to analyse complex issues where material is conflicting and drawn from multiple sources;
• Numerate and able to understand complex financial issues combined with deep analytical skills;
• Intermediate (or advanced) Keyboard skill - ability to use Microsoft Office package at intermediate (or advanced) level.
• Comprehensive experience of project principles techniques and tools such as Prince 2 and Managing Successful Projects
• Ability to prepare and produce concise communications for dissemination to a broad range of stakeholders as required;
• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly;
• Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales

Other

• Ability to work as part of a team and work flexibly to provide support to other departments and teams as and when necessary
• Demonstrates commitment to NHS and organisational values and behaviors
• Strong compassionate and inclusive leadership

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name

South West London Integrated Care Board

Address

120 The Broadway - Wimbledon

London

SW19 1RH

https://www.southwestlondon.icb.nhs.uk