Transformation Support Officer

Job summary

Southern Health NHS Foundation Trust are looking for an experienced self-motivated Transformation Support Officer.

You will join an established Technology Transformation Team to support the involvement of the Transformation Team in multiple projects including Business as Usual Projects. This will include the Digital Transformation Programme delivering advances to Rio Mobile App, electronic Prescribing solution for Community and Inpatient services and a Patient Flow Bed Management Portal across Hampshire.

You will provide comprehensive, efficient administrative and Transformation/project support to the Technology Transformation Team with links into the wider organisation.

Main duties of the job

You need to be able to demonstrate strong interpersonal, communication and coordination skills, be organised and possess a good knowledge of IT, specifically experienced and proficient use of Microsoft packages. You will have experience and be confident in providing support for meetings of varying levels of confidentiality and seniority, including minute taking. The work of the Transformation team is fast paced. Working from home is supported, however, there may be times when visiting teams across our sites in Hampshire is required. This role requires flexibility to work with the clinical teams which may, on occasion, require early start times and late finish but not outside of the agreed working times.

The role requires a self-motivated individual who:

  • Able to work on their own initiative with limited supervision.
  • Has a practical approach to problem solving.
  • Is able to change frequently between tasks.
  • Has excellent communication skills.
  • Is committed to providing a high standard of service to both technical and clinical colleagues and people using Trust services.
  • Is competent in complying with strict deadlines and timescales.
  • Is adaptable to a changing environment and keen to learn new skills.
  • Is highly motivated and enthusiastic with excellent organisational skills.
  • Able to support other disciplines working within a multi-disciplinary department.

Previous experience of working within the NHS is desirable but not essential, as full training will be provided.

About us

Southern Health is one of the largest NHS Foundation Trusts in the UK, specialising in mental health and learning disabilities, as well as offering physical health community-based services.

With a workforce of more than 7000 and a footprint that spans more than 200 sites across Hampshire, we're wholeheartedly committed to providing the best possible healthcare, reaching a range of diverse communities, whilst placing patients and staff at the forefront of all our endeavours.

We are currently working closely with other NHS Trusts to integrate all our collective community, mental health, and learning disability services. Our new organisation, to be known as Hampshire and Isle of Wight NHS Foundation Trust, is set to launch in July 2024.

The transformation will happen in staggered stages; Hampshire CAMHS, part of Sussex Partnership NHS Foundation Trust joined Southern Health in February 2024, with Isle of Wight NHS Trust mental health and community services transitioning in early May 2024. The final combination of Southern Health and Solent Trusts is anticipated to occur in July 2024, when the new organisation will be formed.

Our new Trust will continue to cater to the unique needs of different communities, making healthcare across the county more accessible, as well as offering staff more opportunities for career development, training and partnership working.

Join us as we embark on this exciting journey to shape the future of healthcare in Hampshire.

Job description

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

Essential
  • *Diploma level qualification or equivalent experience in relevant field
  • *Good general education with the ability to read, write and speak English
Desirable
  • *Change Management Training
  • *Understanding of Quality Improvement principles

Experience

Essential
  • *Post qualification experience of working within the NHS
  • *Ability to share newly implemented digital system and procedure knowledge with colleagues, through both informal and formal sessions.
  • *Ability to produce written reports of a high quality complying with Trust standards where applicable.
  • *Excellent organisation skills and abilities.
  • *Ability to plan own workload to ensure that weekly, monthly, quarterly and annual tasks are met. Prioritisation of workload with particular consideration to issues arising.
Desirable
  • Experience in:-
  • *Change management
  • *Implementation of clinical information systems
  • *Experienced in the use of current clinical systems EPR systems.
  • *Ability to present options and deliver user training including use of technical equipment.

Additional Criteria

Essential
  • *Professional conduct
  • *Clinical Safety Approach
  • *Information Governance compliance
  • *Supportive, collaborative working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Southern Health NHS Foundation Trust

Address

Moorgreen Hospital

Botley Road, West End

Southampton

Hampshire

SO30 3JB


Employer's website

https://www.southernhealth.nhs.uk/


Company
Southern Health NHS Foundation Trust
Location
Southampton, United Kingdom SO30 3JB
Hybrid / WFH Options
Employment Type
Permanent
Salary
£25147.00 - £27596.00 a year
Posted
Company
Southern Health NHS Foundation Trust
Location
Southampton, United Kingdom SO30 3JB
Hybrid / WFH Options
Employment Type
Permanent
Salary
£25147.00 - £27596.00 a year
Posted