Senior Service Manager

Senior Service Manager

Senior Service Manager / Customer Experience Manager required by a leading Cloud Technology company based in Glasgow. The company are continuing to expand globally and require a Senior Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience.

The company operate on a hybrid model which involves 3 days in the office and 2 days from home.

Essential experience:

• Bachelors degree in a relevant subject
• Experience in a similar customer facing role within Service, Delivery, or Client relationship management, preferably 5+ years
• Software Development lifecycle experience
• Cloud platforms
• Ability to manage and motivate others

Any experience in the following would be advantageous:

• Project management/delivery within the IT or Telecoms sector
• Service Review meetings with customers/providers
• Security clearance

This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact (url removed) or call (phone number removed).

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.