Administrator
Job summary
Medical Administrator within Primary Care
We are currently looking for an experienced medical administrator working within healthcare to join our friendly, supportive and professional team. As part of the role, you will be required to have excellent IT skills, be able to work in a fast paced environment and work well under pressure. You will need to be enthusiastic and self-motivated with a high level of attention to detail.
You will be expected to work as a team but also using your own initiative. Ideally, we are looking for someone who has experience with SystmOne as you will be adding rota's to the clinical system, as well as having a good understanding of medical knowledge to be able to process private income and contractual claims for a PMS practice.
Haven Health has approximately 8900 patients in Felixstowe. The practice is made up of GPs, Nurses, HCAs, Paramedics, Care Navigators and Administrators.
The vacancy is for between 20-25 hours per week; working Monday-Friday. This can be negotiated. Flexibility is crucial to accommodate training, holidays and occasional sickness. The candidate must have Primary Care background. Previous applicants need not apply.
Interviews will be with a minimum of 2 people.
Main duties of the job
The right individual will be able to process incoming claims for medical information from private companies i.e. Insurance Companies, DVLA, or patient requests. Communicate with patients clearly and concisely, manage both online access requests and subject access requests in a timely manner as well as managing/adding rotas onto the clinical system
Haven Health makes use of SystmOne so previous experience of working with this system would be ideal although training would be given in all aspects of the role.
About us
SPC is an innovative partnership of Suffolk GP surgeries.
Doctors and practice staff share resources and work together to ensure patients continue to receive high quality healthcare.
Suffolk Primary Care is committed to a policy of equal opportunities in employment. Applicants will ideally be fully vaccinated against Covid.
Benefits of working for SPC include:
NHS Pension Scheme
The NHS Pension Scheme is a defined benefits scheme
Life insurance
Family benefits including an adult dependents pension and childrens pension
Ill health benefits
20% employer contribution
Electric Car Salary Sacrifice Scheme
No deposit
No credit check
Fully comprehensive insurance
Servicing and tyres
Breakdown cover
Up to £2,000 contribution from SPC subject to conditions
Proper Pay & Cost of Living Benefits
Living Wage Foundation Accredited
GP Remote Working
Eye Care Vouchers Health Service Discounts
Annual Leave - Minimum 33 days including bank holidays FTE with enhancements for long service
Enhanced Maternity & Paternity terms
High street discounts through our own online portal
Technology and Homewares Salary Sacrifice schemes with Currys and John Lewis
Cycle to Work Salary Sacrifice Scheme
Gym Salary Sacrifice Scheme
Job description
Job responsibilities
Job Summary
Administrator role is to oversee and take responsibility for the administrative aspects of the practice. They are responsible for various administrative duties and accountable to the Practice Operations Manager and Partners.
They work closely with all members of the practice to meet agreed partnership aims and objectives within a profitable, efficient, safe and effective working environment and maintaining a happy and committed team.
Key Responsibilities
Manage and chasing up incoming claims and forms for medical information from private companies i.e. Insurance Companies, DVLA, or patient requests
To communicate with patients when payment is needed and when work is complete and any other patient communication that may be required
Managing requests regarding subject access rights (SARS) and patient online access requests, allocate the completion of medical reports and private medical examination to the appropriate GP in a fair manner
Scanning all incoming correspondents
Filing and retrieving paperwork
Clinical System Rotas
Any other clinical and non-clinical administrative duties the practice feel is relevant to the role
Person Specification
Experience
- Experience of working in an office
- Experience of working in primary care
- Experience of using SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Suffolk Primary Care
Address
Haven Health
Grange Farm Avenue
Felixstowe
Suffolk
IP11 2XD
http://suffolkprimarycare.uk/
- Company
- Suffolk Primary Care
- Location
- Felixstowe, United Kingdom IP11 2XD
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £23464.00 a year
- Posted
- Company
- Suffolk Primary Care
- Location
- Felixstowe, United Kingdom IP11 2XD
Hybrid / WFH Options - Employment Type
- Permanent
- Salary
- £23464.00 a year
- Posted