Digital Project Coordinator

Job description

Job responsibilities

MAIN DUTIES AND RESPONSIBILITIES

• Manage the development and curation of clinical and patient information for primary care in Sunderland.
• Support The Digital Programme manager in the delivery of a place based 3-year digital plan.
• Provide support for the delivery of the Clinical Support Information Project
• Work with the member practices, the ICB and other stakeholders to support the development of General Practice at scale.
• Develop networks with a range of system partners to ensure projects complement services elsewhere in the local health economy;
• Attend meetings with partner organisations designed to develop and integrate services across the city;
• Provide administration project support to the team relating to specific projects, including arranging meetings, venues and keeping action logs.
• Maintain local document management systems.
• Develop and maintain project plans under the supervision of the project managers.
• Attend project implementation groups to support the administration of these groups
• Deputise for project management staff if needed at scheduled meetings.
• Interact with NHS systems such as GP TeamNet/EMIS/SIRMS to ensure compliance with expected standards.
• Assist with data and information analysis to support project delivery.
• Carry out research to support development of new initiatives.
• Work as part of a wider team to support the development of services and tenders in line with strategic objectives.
• Collect and manage qualitative and quantitative data indicators.
• Prepare, monitor and maintain budget information relating to projects.
• Support the completion of monthly or quarterly financial reconciliations;
• Produce monthly reports to highlight performance against contract objectives;
• Ensure all services operate within the organisations clinical and information governance policies, identifying, resolving, and reporting, where appropriate, any departures from protocols;
• To work flexibly within the team to ensure the work of the whole team can be effectively managed;

Confidentiality

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the business of an organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorise persons in accordance with the SGPA policies and procedures, and the protection of personal and sensitive data.

Health & Safety

The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the SGPA Health & Safety Policy to include:

• Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.
• Using appropriate infection control procedures and maintaining work areas in a tidy and safe way and free from hazards.
• Ensuring that all accidents are reported and investigated, and follow up action taken where necessary.
• Maintain all mandatory training.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues to include:

• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.

Quality

The post-holder will strive to maintain quality and will:

• Alert other team members to issues of quality and risk.
• Assess own performance and take accountability for own actions, either directly or under supervision.
• Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhanced the teams performance.
• Work effectively with individuals in other agencies to meet patients needs.
• Effectively manage own time, workload and resources.

Communication

The post-holder should recognize the importance of effective communication within the team and will strive to:

• Communicate effectively with other team members, patients and carers and system partners and stakeholders
• Recognise peoples needs for alternative methods of communication and respond accordingly.

Person Specification

Qualifications

• Good level of general education minimum to GCSE, A level standard

• Administrative or Project Management qualifications or equivalent experience
• Microsoft ECDL or equivalent

Experience

• Microsoft Office particularly Word and Excel
• Experience in GP TeamNet or equivalent document management system
• Experience in general practice engagement and comms
• Experience of working in a primary care environment.
• Experience of working in a rapidly changing environment.
• Experience of working in multi-disciplinary teams.
• An appreciation of the nature of GPs and general practice.
• Experience of supporting programmes of change

• Good working knowledge of EMIS Management/templates
• Working knowledge of key regional and national strategic healthcare developments, particularly as they relate to general practice.
• Experience of working across the health care system with a range of partners and stakeholders
• Awareness of political challenges when working across systems.

Motivation and Skills / Other

• High level planning and organising skills
• High level written and verbal communication skills
• Good IT / analytical skills
• Able to work under pressure and to meet deadlines
• Work effectively independently and as a team member
• Ability to work flexibly
• Ability to recognize own limitations and act accordingly
• Aptitude to go beyond the ask, identifying barriers and heading off challenges.
• An understanding, acceptance and adherence to the need for strict confidentiality
• Reliability, excellent time management and attention to detail
• Confident and assertive, able to challenge but also be open to influence and willing to realign views
• Ability to travel between various locations
• Understands the principles of equality and diversity
• Clear DBS check
• UK driving licence, access to car with business insurance
• UK work permit (if required)

• Excellent interpersonal skills
• Willingness to learn new skills and to problem solve
• Highly developed emotional intelligence and personal resilience

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Sunderland GP Alliance

Address

North East BIC

Wearfield

Sunderland

Tyne and Wear

SR5 2TA

https://www.sunderlandgpalliance.co.uk/