Technical Business Analyst

Technical Business Analyst - software development and integration projects - is required by highly successful and international organisation.

Their Business Analysts are responsible for supporting the Product Owners and wider Product teams on ensuring they have identified, documented, and converted customer requirements into clear, well defined, testable work items.

The Business Analyst will work with the IT Service Management team to ensure a seamless handover is provided to the IT Service Management team to enable continued support for changes in the products, which will include providing the relevant support documentation, monitoring, and troubleshooting guides. As a part of this you will provide induction/overview training to users as and when required

Main Duties and Responsibilities:

• Develop detailed project plans and maintain plan through life of project
• Business process analysis culminating in User agreed business requirements definition for systems development
• Translation of business requirements definition into detailed system functional specification gaining sign-off from business owners
• Liaise with Software Developers during technical design development
• Support Software QA team in the development of System Test Specifications and co-ordination of user test activity based on the functional specifications and business scenarios.
• Where necessary will perform and support others in performing software testing.
• Provide process and operational support documentation
• Deliver project activities in line with agreed time scales, ensuring any changes to approved timing are formally agreed with Manager/Project Leader and Business Owners.
• Communicate software development to Business colleagues
• Provide assistance to the support team in fault finding and problem resolution with existing IT Systems.
• Contribute to IT projects as part of a team or as a team leader.
• Provide advice and guidance to users to exploit current systems capability

Knowledge, Skills & Experience:

• Self starter, able to work on activities with minimal supervision
• Strong analytical, problem solving and process analysis skills
• Excellent working knowledge of basic project management methodologies
• Exceptional oral and written communicator, able to talk to technical and non-technical colleagues and clients
• Experience of working on agile IT projects
• Self-driven, confident to lead and to listen to others

Excellent training and career development opportunities exist for the right candidate.

Basic salary £50-55,000 + excellent benefits

Hybrid working. 2 - 3 days per week in the office in Chorley (Lancashire), the rest remote.