Senior Clinical Analyst

Job description

Job responsibilities

DUTIES AND RESPONSIBILITIES

• Working closely with informatics and clinical services, to ensure that all systems are in place to facilitate the timely and accurate delivery of all mandatory, clinical and business information requirements with responsibility of external statutory information returns.
• To facilitate the effective use of information within the scope of the role to support the objectives of the service, including outcomes, data integrity, planning, software developments, projects, forecasting, investigations, assessments and risk management.
• To consider existing complex, multi-departmental, clinical data flows and inform changes harnessing software capabilities to provide the right information at the right time.
• To apply advanced levels of understanding of specialty specific data, applying an exceptional attention to detail, ensuring the highest quality and efficient new processes are implemented.
• Able to professionally communicate with senior clinicians, using specialised clinical terminology as required to understand issues being raised in detail.
• As a senior member of the informatics directorate, apply statistical and analytical knowledge to critically appraise and challenge the results of outputs ensuring only meaningful information is delivered to the clinical/business stakeholders.
• Responsible for managing staff whom the post holder is responsible and deputising for their line manager as requested.
• Working with project teams, software development team and business intelligence team to detail software development requirements and advise on functionality, quality, and potential issues.
• To work closely with and support the highly important requirements of the performance management and income teams to ensure our patient access and our finances have the right engagement from the expertise of this role.
• To represent Informatics as appropriate in internal and external meetings, reporting back on progress. The post holder must be able to travel and be sufficiently confident to forge effective working relationships with partner organisations as required.
• To advise, support and lead on reporting at appropriate directorate, divisional and Trust level meetings.
• The post holder will have, and continue to gain, appreciation for the working environment of the clinical, financial and performance community, ensuring that outputs meet expectations of stakeholders.
• Ensure the provision of a first point of contact within Informatics for all queries, problems, requests and incidents ensuring they are logged and tracked.
• Lead, manage and action the resolution of incidents, problems and requests in an efficient and professional manner, whilst conforming to Trust and departmental standards, service agreements, polices, procedures and working practices, seeking further advice and information within Informatics, when necessary.

Person Specification

Qualifications

• University Degree in a related subject or demonstrable equivalent experience
• Relevant professional or technical qualification

• Post graduate level of education in an informatics / scientific / mathematical discipline Database / dataflow / reporting practitioner certificates, e.g. SQL, Microsoft server tools etc. PRINCE 2 Foundation or equivalent project management
• Evidence of continued professional development

Experience

• Substantial experience in an information role involving analysis of complex data
• Substantial experience of querying databases using SQL
• Experience of data quality / data integrity monitoring and improvement
• Experience of providing an information management service to requestors
• Experience of supervising staff and their associated workload
• Extensive experience with MicrosoftWord, Excel, PowerPoint, Project, Visio and Outlook
• Experience of successfully managing a number of equally important tasks successfully
• Experience of supervising staff in a technical team providing a customer-focused support environment

• Experience of data capture process re-design, critical analysis and implementation of change
• Experience of clinical or corporate service operational management
• Experience of academic writing for publication
• Experience of audit methodologies
• Experience of clinical trials/studies
• Experience of managing, teaching and coaching staff
• Experience of a lead role within a project
• Creating new policies, procedures and system documentation relating to data management
• NHS experience involving close working relationships with senior managers, clinicians and multidisciplinary environment

Skills

• Excellent communication skills - verbal, written, presentational and interpersonal Advanced SQL.
• Advanced skills with packages, languages and constructs for data transfer (such as SSIS, XML, HL7)
• Reporting software (e.g Tableau) or equivalent development and data manipulation skills.
• Able to supervise work of a team and appraise work of others.
• Advanced analytical skills in data extraction, data analysis and report writing
• Ability to communicate complex system and technical issues to a variety of staff at different levels within the organisation
• Demonstrable evidence of use of own initiative
• Able to work to deadlines, prioritise and manage workload in a busy and changing environment
• Excellent problem solving skills
• Well presented, flexible, positive, resilient, methodical team player
• Advanced keyboard and telephone skills

• Application of essential skills within an NHS environment Influencing and negotiating skills
• Ability to think creatively
• Evidence of training skills
• Able to interpret the working practices of others and manage the introduction of new ways of working to improve service delivery creating documentation and policies as required
• Ability to coach individuals and lead a team engendering enthusiasm and commitment

Knowledge

• Advanced knowledge of relational databases
• Knowledge of data warehousing principles
• Knowledge of hospital services and how services interlink
• Knowledge of system integration interfaces and the principles between data exchange between systems
• Knowledge of hospital information systems

• Understanding of how services are commissioned within the NHS.
• An understanding of an NHS Trust's information requirements
• An understanding of an NHS Trust's obligations in relation to the submission of information to external parties
• Knowledge of the principles of computer networking
• Specialist knowledge of how ICT systems can support clinicians in the treatment of patients within a hospital
• Specialist knowledge of how ICT systems can support the administration processes and management of a hospital
• Knowledge of the working practices used within the Trust, e.g. Inpatients, Outpatients, Medical Records and Medical Secretaries
• Knowledge of Cancer Services Specialist knowledge of how ICT systems can support clinicians in the treatment of patients within a hospital
• Specialist knowledge of how ICT systems can support the administration processes and management of a hospital
• Knowledge of clinical areas: Radiotherapy, Chemotherapy, and Theatres.

Values

• Committed to quality in all that they do.
• Values diversity and difference and promotes equality of opportunity.
• Committed to working to help clinicians deliver better outcomes for patients.
• Committed to patient and carer involvement in the development of health services.
• Committed to the use of evidence and clinical consensus to bring about change.
• Operates with integrity and openness.
• Committed to personal development and supporting others to do the same.
• Energetic and enthusiastic, capable of generating enthusiasm in others.
• Challenges received wisdom and acceptance of the status quo.

Other

• Evidence of continuing professional and personal development
• Office based role with the need for travel to Christie managed sites as necessary
• Ability to undertake shift working including out-of- hours, weekend and Public Holidays as required.
• Flexible working hours ensuring core service coverage from 7:00am to 6:00pm

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Christie NHS FT

Address

Operational Performance Improvement - E00927

Manchester

M20 4BX

https://www.christie.nhs.uk/