Technical Solutions Designer

Technical Solutions Designer

Permanent

Clapham Junction / Hybrid

This is a hybrid role with 2 days a week at our HQ in East Croydon and 3 days working from home. However, in March 2025 we will be moving to our new HQ in Clapham Junction with 3 days a week in the office.

As a Technical Solution Designer, you’ll design robust technical solutions that support seamless integration, performance, and resilience across our digital platforms. You'll collaborate with cross-functional teams to ensure our applications meet comprehensive functional and non-functional requirements. And you will analyse data and system interactions, using problem-solving skills to deliver effective, cloud-native solutions.

Key duties & responsibilities:

• Develop clear, actionable technical designs that ensure applications and services are resilient, scalable, and well-integrated across platforms.
• Collaborate with Product Managers, Business Analysts, Software Engineers, Architects, DevOps, and Site Reliability Engineers to align designs with business and technical requirements.
• Analyse system interactions and data flow to troubleshoot, refine, and enhance digital service delivery.
• Conduct hands-on engineering work as needed to implement and validate solution designs.
• Engage with a modern technology stack, including Next.js, Azure DevOps, Terraform, Kubernetes, Service Bus, and Redis, as part of our transition to an event-driven, cloud-native architecture.
• Integrate best-in-class tools, such as Auth0/Okta and Amplience, to ensure secure, efficient operations and a top-tier digital experience for users.
• Use strong problem-solving and analytical skills to assess design options and drive continuous improvement

Essential Skills:

• Collaboration; Excellent communication, A team player, Advocate for best practice, Produces clear documentation.
• Analysis and System Design; UML or a similar framework (sequence, use case, activity diagrams), Data Analysis, with a variety of tools and data formats, Systems Thinking, Awareness of modern software engineering methodologies and the digital product lifecycle, including Agile
• Technology; Familiarity with web APIs (REST) and the JSON format, Good general knowledge of web and internet technologies, Knowledge of relational and non-relational database systems, Awareness of network and application security, Understanding of cloud computing, Familiar with a DevOps or DevSecOps approach, Awareness of Cybersecurity, particularly Web Application Security, Any programming or scripting languages (e.g., C#, Python, JavaScript, KQL)

Desirable Skills:

• Experience with high-traffic web applications, particularly eCommerce
• Microsoft Azure
• SQL
• Postman (or another API design and management tool)
• Microservices and similar system architecture patterns
• Application Performance Monitoring
• Awareness of full-stack web development (any stack)
• Knowledge of security standards, such as PCI DSS and ISO 27001.

Benefits:

• 25 days holiday + plus bank hols.
• Pension is 5% employee and either 3 or 4% employer contribution depending on which scheme they opt for (auto-enroll or staff pension)
• Share purchase plan eligibility
• Save as you earn
• Cycle to work
• Gym membership from day 1, spouse/friend membership after 6 months
• Single private medical insurance (after 6 months)
• Life Assurance 3x annual salary
• Up to 15% performance related bonus
• 20% restricted stock award