Data Analytics Business Partners

Job description

Job responsibilities

Key Responsibilities

To be a member of the Office of Data and Analytics (ODA) and be responsible for ensuring the delivery of the ODA Data and Intelligence Strategy in the Division for which they are responsible.

To ensure that business intelligence and insight analytics drives strategic decision-making within the Division to support the achievement of Trust and System objectives at both Divisional and organisational level.

Specific duties include:

• To guide and enhance the divisional clinical and operational teams understanding of the intelligence and insights provided. Working alongside clinicians and operational teams to understand their pressures and enable data to drive supportive action.
• Support clinicians and managers in their use and interpretation of information and promote a culture of good data quality and effective use of information.
• Lead the business and activity planning function for the Division during business planning cycles.
• Undertake forecast modelling and predictive analysis to support divisional recovery and business planning.
• Work closely with other Business Partner colleagues to bring together divisional plans to form a Trust plan, ensuring triangulation within and between Divisions on activity, finance, and workforce plans.

• Interpret national policy, in particular the NHS Operating Plan, Winter Recovery Planning and NHS Outcomes Framework. Policy changes will need to be reviewed and understood, along with accessing the impact (in terms of activity, performance and financial).
• Provide written/verbal narrative and supporting presentations to describe how the activity plan has been arrived at, and any risks to delivery and the resulting predicted performance outcomes.
• To perform highly complex analyses for the Directorates, communicating the results clearly and understandably to stakeholders of varying levels of knowledge.
• Analyse multiple data sources (internal and system sourced data) to draw insight and recommendations for improvement.
• Attend the Data & Analytics service monthly alignment group and chair internal Divisional squads to ensure alignment of the priorities for analytical insight work for their division, resolving issues in meeting demands that ensure that both the Division and the Trusts Office of Data & Analytics can support and enhance Trust service delivery to patients to the very best of its ability.
• Lead the assessment and analysis process in relation to any future proposed service or demand changes and ensure that robust impact assessment takes place to support strategic and operational decision making.
• Provide performance forecasts and early warning of performance and data issues, along with undertaking deep dive insight into areas of interest.
• Contribute to the Trust Integrated Performance Report and other tier 1 committee and transformation alliance reports by providing insight and narrative on the divisions /service performance metrics.
• Take a pro-active approach to identifying patterns and signals in data sets and distilling actionable information for clinicians and operational teams.
• Take a holistic approach to ensure design, development and delivery of analytics and business intelligence in an innovative and meaningful way. Utilise BI tools (e.g. SQL, Power BI, Qlik Sense and R) to deliver analytics and intelligence ensuring all data products are delivered to best practice.
• Advanced level of technical expertise in the manipulation of spreadsheets and databases, and use of statistical tools and techniques, including modelling, forecasting and statistical process control.
• Lead on analyses of a wide range of highly complex operational performance data including capacity and demand as well as clinical outcome data to establish the progress of service change and efficiency projects, and to highlight and address areas of concern.
• To produce highly complex reports, requiring the collection, analysis, and interpretation of a wide range of data including differing expert opinion, and comparison of several options and recommendations.
• Provide analytical support to transformation programmes of work or pathway initiatives that relate to the division / service the postholder supports.
• Be expected to communicate within the Trust and across the health and care community on matters which are often highly sensitive, complex, and contentious in nature, relating to service improvement and reconfiguration where there will frequently be resistance to change. To support data-drive decision making by positively challenging consensus when insight conflicts with expected or preferred outcomes.
• Work collaboratively with partner organisations to support the delivery of shared objectives, support system transformational delivery plans and local performance and population outcomes.
• Directly leading and managing (rather than co-ordinating) specific projects. These may be projects which are identified by the Trust as potentially more complex or sensitive & therefore require a more specialised lead.
• Working closely with colleagues from across the Trusts Office of Data & Analytics to support the development and facilitate implementation of the Trusts Performance and Accountability Framework, Information Strategy and Data Quality Policy within the Division for which they are responsible.
• Actively participate in several committees, alliances and working group meetings across within the Trust and across the local system acting as Chair if required.
• Have advanced written, verbal and presentation skills to assimilate and relay highly complex, and often sensitive and contentious information to senior managers and clinical colleagues, often within large groups, where there are likely to be significant barriers to acceptance because of strong opposing views and resistance to change.
• Work independently to achieve desired results, managing own workload requesting guidance from peers as required. Negotiate bespoke resource profiles and work packages within an agreed contract with divisions/speciality areas to support action plans and achieve identified benefits.
• To represent the Trust at local, regional, and national forums.
• Forge strong working relationships with members of the wider Office of Data Analytics Service and communicate effectively with staff at all levels within the Trust and external stakeholders.
• To write and implement Trust wide and departmental policies, procedures, and guidelines.
• Provide line management responsibility or deputise for the Head of Clinical Coding, Data Quality and Information Management where applicable.

Person Specification

Skills and Abilities

• Exceptional relationship management skills, nurturing strong and positive working relationships with colleagues across the Division, Trust and local Health and Care System.
• An outstanding communicator, both in person and in writing, with the ability to present complex advice and information in a clear and logical way.
• Able to collect, analyse, interpret, and present highly complex information and statistical data and options, including where expert opinion may differ.
• Able to write and present complex reports and communicate data in a manner others can understand.
• Strong problem solving, numeracy and analytical skills with attention to detail.
• Technical analytical skills and / or statistical knowledge, with an ability to use business intelligence tools e.g. Microsoft Power BI.

Knowledge and Awareness

• Expert knowledge of NHS plan targets, business planning, performance indicators and monitoring processes, including access, clinical and efficiency.
• Have business and specialist knowledge, intelligence, and expertise in the specific area to which they are assigned.
• Expert knowledge of NHS information standards and guidance.

Personal Attributes

• Demonstrates a strong commitment to delivering excellence with a focus on outcomes.

Experience

• Senior clinical and/or managerial experience.
• Experience of delivering insightful points of view from intelligence and an ability to present intelligence, insights, and explain the analysis, and information clearly for others.
• Advanced analytical skills: statistical techniques, forecasting, modelling, simulation, and benchmarking.
• Experience of supporting management activities and providing narratives for various business and management documents to aid effective planning and decision-making.
• Experience in the use of business intelligence and analytical tools such as SQL, PowerBI, Qlik, R.

Qualifications

• Educated to masters degree level or ability to demonstrate working a senior level in specialist area.
• Extensive knowledge of specialist areas, acquired through postgraduate/professional qualification or equivalent experience/training plus further specialist knowledge or experience to masters level equivalent.
• Evidence of recent professional development or learning.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

The Mid Yorkshire Teaching NHS Trust

Address

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG

https://www.midyorks.nhs.uk/