Data Engineering Operations Manager

Job description

Job responsibilities

Key Responsibilities

• Work as part of the Data Engineering Leadership Team with the Head of Data and AI, Senior Data Architect, Data Engineering Leads and Senior ODA Delivery Manager.
• Oversee the delivery of the agreed work programme of the Data Engineering Team, including the development, documentation, implementation and maintenance the Data Platform that underpins relevant returns and all nationallocal data flows.
• Have expert knowledge of NHS information standards and systems, including NHS Data Dictionary, Secondary User Service guidance, and Patient Administration Systems.
• Form strong working relationships with stakeholders across the organisation and beyond regarding Data Engineering matters. These stakeholders may include senior operational colleagues, senior clinical colleagues, NHS England/Improvement/Digital, Commissioners and beyond.
• Allocate tasks to members of the Data Engineering Team. Ensure that the backlog is effectively managed and prioritised into monthly sprints. Ensure that the visual control boards are kept up-to-date and are an accurate reflection of the work undertaken.
• Engage Information Management & Data Engineering Team members in the programme of works, such as Modern Data Platform, allocate tasks, track progress and hold them to account.
• Engage stakeholders in the Data Engineering programme of works task and finish groups to determine requirements & translate technical specifications.
• Gather and analyse business requirements and translate business needs into technical development specifications.
• Produce written material, such as internal reports and publications, including explanation of technical terms to ensure correct understanding
• Prioritise, plan and allocate reactive work, and provide cover to other managers as required. This includes negotiating deadlines for completion of such requests and ensuring they can be monitored from allocation to completion.
• Chair daily SCRUM meetings, consider where appropriate, renegotiate timescales and deadlines. Identify blockers and solve problems.
• Directly line-manage staff as necessary and undertake all aspects of recruitment, performance review etc.
• Manage leave requests from direct reports and records in line with trust and the departments policies. Ensuring necessary office cover is available.
• Encourage effective team working and promote a reflective and learning culture where improvement is constant.
• In conjunction with other managers within The Office of Data and Analytics, continually review departmental policies and procedures.
• Provide leadership and guidance to the Data Engineering Team as appropriate, where non-technical guidance is required. Use coaching and emotional intelligence skills to form strong bonds and support with less tangible personnel challenges.
• Design, drive and oversee internal team processes that support recruitment, onboarding and retention.
• Assist the Senior Data Architect and Data Engineering Leads in the enforcement of best practice and procedure ensuring that peer reviews and testing stages are adhered to.
• Represent the Data Engineering Team at formal meetings as needed, chairing where appropriate.
• Provide cover when required & appropriate for Data Engineering colleagues.
• Perform line management responsibilities for any members of staff assigned to them.

Person Specification

Knowledge and Awareness

• Knowledge of NHS information standards and guidance.
• Understanding of Data Protection and Caldicott Security and Confidentiality, Data Protection Act.
• Awareness and understanding of the General Data Protection Regulation (GDPR).
• Awareness of own limitations.
• Knowledge of NHS data manual and definitions. NHS reporting standards and requirements.

• Knowledge of Local Patient Information Systems/Databases.
• Working knowledge of NHS national targets and performance indicators.
• Knowledge of data warehousing.

Personal Attributes

• Evidence of continuing professional development
• Willingness to lead and manage change.
• Flexible approach to working hours to meet the needs of the service.

Qualifications

• Postgraduate qualification or ability to demonstrate equivalent level of experience

Experience

• Significant experience of working in an NHS informatics department
• Strong analytical and requirements gathering skills.
• Demonstrable experience of being able to understand and interpret results from complex or novel analyses, apply the results to the given problem and suggest conclusions to be drawn.
• Experience of providing complex multi-faceted analyses.
• Able to present and explain results of analysis via written and verbal communication.
• Good working knowledge and experience of databases including database interrogation tools.
• Good working knowledge of spreadsheets, with experience of making use of their wider functionality, e.g. formulae.
• Experience of identifying, developing, and monitoring key performance indicators.
• Experience in the use of SQL to process, arrange and manipulate data.
• Experience in the use of Microsoft SQL Server 2016 functions and tools/services.
• Understanding of a wide range of data quality issues and the application of the appropriate data validation techniques.
• Experience of working in the NHS with at least five years experience of working in an informatics role.
• Experience of working closely with clinical staff.

• Development of SSRS solutions.
• Experience in the use of Qlikview.
• Training staff in the use of information analysis and associated tools.
• Implementation of new policies and procedures.
• Experience of working both independently and in a team orientated collaborative environment.

Skills and Abilities

• Ability to effectively influence.
• Ability to lead, motivate and manage a team.
• Ability to meet tight deadlines and effectively manage competing priorities.
• Ability to translate complex information for a variety of purposes. Present such information in a range of formats to diverse audiences, such as a multi-disciplinary team or service user group.
• Expert use of IT systems and applications, including data interrogation/manipulation.
• Excellent communication skills.
• Able to negotiate effectively with a wide range of partners, including senior Divisional leads, with tact and persuasion.
• Able to communicate effectively with both external and internal customers and colleagues to understand the work required and present or explain work completed.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

The Mid Yorkshire Teaching NHS Trust

Address

Dewsbury and District Hospital

Halifax Road

Dewsbury

West Yorkshire

WF13 4HS

https://www.midyorks.nhs.uk/