Network Solutions Architect Manager

Job summary

Are you ready to lead cutting-edge networking solutions and shape the future of network infrastructure for a world-renowned Cancer Services Hospital in the UK? Royal Marsden Digital Services is seeking a Network Solutions Architect Manager to take the helm in a role that offers exciting challenges, innovation, and a chance to make a lasting impact on the care our clinical staff provides to patients.

Location: Wallington (travel to Sutton & Chelsea sites as required).

Some of our Key Opportunities:

o Strategic Leadership: You'll provide strategic direction to manage and future-proof our network provisions, ensuring that our clinical staff have the tools and connectivity they need to deliver exceptional care.

o Supplier Relationships: Manage and lead technical compliance for key service reviews with network suppliers, nurturing strong relationships for effective service delivery, ultimately supporting clinical teams.

o Technical Design: As the network technical design authority, you'll guide the creation of solutions that will empower our clinical staff with the latest digital platforms for patient care.

o Problem Resolution: Lead network operational problem management, ensuring the lessons learned from network outages are documented and implemented.

o Collaboration: Work closely with both internal and external technical leads to ensure network solution architecture is effectively implemented and managed.

Main duties of the job

Job Purpose

The Network Solutions Architect Manager is responsible for the design, installation, maintenance, and retirement of the network systems and the services under the responsibility of the Network. The post holder will provide strategic direction to manage and future proof all Network provisions, ensuring reliable and resilient service for all end users, together with reliable resilient network.

The post holder will also have responsibility for ensuring that trusts network infrastructure systems, including firewalls, routers, and switches, together with other associated hardware and software are maintained, developed and that they meet the needs of the Trust Roadmap for development of the networking infrastructure to support clinical and corporate services. The post holder acts as technical authority for projects and changes reliant on networking infrastructure.

About us

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Job description

Job responsibilities

For further information on this role, please see the attached detailed Job Description and Person Specification:

  • The overall serviceability of the Trust Network, supporting RM Digital Operations in managing the contractual relationship with all contracted managed network service and support providers.
  • Lead as the network technical design authority across all Network disciplines
  • Lead and develop on all aspects of forward network strategy, providing strategic forecasts regarding capacity management of the Trusts network and security infrastructure (5 years +), including the identification and proposal of financial investments required.
  • Lead on network major incidents response and operational problems.
  • Act as a core member of the Change Advisory Board.
  • To be aware of, and adhere to, all Trust Policies & Procedures.
  • To negotiate at a senior level and be a major influence in the decision-making processes both locally and strategically.
  • Deputise for the Digital Services Solutions Architecture and Design Lead when required.
  • Technical, Design, Planning and Governance
  • Provide technical solutions for the implementation of secure, highly available network solutions, to support convergence of voice, data, and multimedia services, as well as cloud application security architectures.
  • Provide technical direction, and engineering solutions for enterprise-wide data networking and data security services supporting key business requirement Working with all technical leads of both RMH internal and external 3rd parties to govern that agreed network solution architectures are implemented and managed appropriately in full.
  • Working closely with project and technical teams to review, interpret and respond to business requirement specifications. Ensuring alignment between customer expectations and current and future networking capabilities. Providing clear cost estimates of time and materials to achieve the desired networking capabilities and configurations

Person Specification

Education / Qualifications

Essential
  • Educated to master's level or equivalent IT experience
  • Educated to master's level or equivalent IT experience
  • ITIL Foundation Certificate in Service Management, v3/v4
Desirable
  • TOGAF
  • PRINCE2 Foundation

Skills Abilities / Knowledge

Essential
  • A strong commitment to customer service delivery and excellent organisational skills
  • Ability to evaluate and respond to rapidly changing operational situations, often under pressure and with changing and sometimes conflicting priorities
  • Must be able to effectively prioritise own work and that of the team to ensure workforce output is at an optimum level
  • Excellent communication skills especially when dealing with complex technical information and colleagues who have limited IT knowledge and understanding
  • Ability to document technical procedures/standards
  • Well-developed technical troubleshooting, problem solving and analytical skills
  • Well-developed technical troubleshooting, problem solving and analytical skills
  • Ability to work independently in a busy environment, often with frequent interruptions
  • Ability to liaise with all levels of any organisation and build effective working relationships
  • Clear thinking and logical approach to technical problem solving
  • Approachable, patient, caring, adaptable, flexible and able to cope with uncertainty
  • Willing to engage with and learn from peers, other professionals and colleagues and demonstrates a desire to improve performance and make a difference by focusing on goals
  • Professional, calm and efficient manner
  • Displays great attention to detail and accuracy
  • Highly motivated with the ability to influence and inspire others
  • Willingness and ability to develop self by learning new technologies and applications in relation to the needs of the role

Other Requirements

Essential
  • Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
  • Demonstrable skill to work together to serve our community through delivering safe and excellent clinical care
  • Demonstrable skill to work together to serve our community through delivering safe and excellent clinical care
  • Treating others with compassion, empathy and respect
  • Share information openly and effectively with patients, staff and relatives
  • Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
  • Uses evidence to make improvements, increase efficiencies and seeks out innovation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name

The Royal Marsden NHS Foundation Trust

Address

The Royal Marsden Wallington

Carew House

Wallington

SM6 0DX


Employer's website

https://www.royalmarsden.nhs.uk/working-royal-marsden

Company
The Royal Marsden NHS Foundation Trust
Location
Wallington, United Kingdom SM6 0DX
Employment Type
Permanent
Salary
£67950.00 - £78028.00 a year
Posted
Company
The Royal Marsden NHS Foundation Trust
Location
Wallington, United Kingdom SM6 0DX
Employment Type
Permanent
Salary
£67950.00 - £78028.00 a year
Posted