IT Support Technician

IT Support, IT Technician, ITIL, 1st Line Support/ Helpdesk, Office365, Azure, LAN/ WAN Networking, Windows/ Microsoft proficiency, drives and owns a vehicle.

****Hybrid role 2-3 days a week remote and the rest in the office****

An award winning building company are looking for a First Line Support/ IT Support Technician to be the first point of contact for an IT issues.

You will utilise a support ticketing system to log the issue, escalate to the most suitable resource, and assist and resolve the issues.

Skills & experience for the role:

* ITIL exposure/ knowledge

* Azure Virtual Machines

* Office 365 administration

* Windows PC administration - Intune

* LAN and WAN networking

* Backup Software

* General network security and Traffic management

* end user device hardware support

* VoIP telephony and video conferencing

* SharePoint document management

* Antimalware

* email traffic filtering.

It would be an advantage if I have these qualifications

* CompTIA A+

* ITIL practitioner

* MCSA on Windows 10

IT Support, IT Technician, ITIL, 1st Line Support/ Helpdesk, Office365, Azure, LAN/ WAN Networking, Windows/ Microsoft proficiency, drives and owns a vehicle