IT Support Technician

IT Support Technician

Location: Ringwood, Hampshire, + hybrid home working.
Salary: £22,308 - 23k, DOE, after probation + Profit Share + Benefits
Hours: 37.5 hours per week full time

The Package

• Ongoing training and support
• Company Profit Share (first £3,600 is tax free)
• 22 days annual leave plus bank holidays, increasing with length of service.
• Birthday as additional paid leave.
• Additional paid leave (dependent on company performance).
• Company sick pay policy.
• Pension Scheme.
• Private Medical Insurance including dental.
• Free Parking
• Hybrid Working
• Progression opportunities.
• Fresh fruit, the occasional pizza and a posh coffee machine!

Join us as an IT Support Technician!

Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years.  Our core services are support desk, on-site engineering, project management and delivery, storage and logistics and technical consultancy.  We encourage our colleagues to progress, including in other teams and departments.  

Join our friendly company, which has a great team and a positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company, and most recently we are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

IT Support Technician - The Role:

You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.

IT Support Technician - The skills you will need

To succeed in this role, you’ll need a basic knowledge of IT troubleshooting and problem solving as well as experience within a customer service environment.

This role is subject to a clear standard DBS check being received.

If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.

No agencies please.