2nd Line Support Engineer

2nd Line IT Support 

£30 - £38k per annum

Shift Pattern Hours - across days and nights 

The Role

As the Engineer, you will be responsible forhandlingcomputer hardware.

Key Responsibilities:

· Support & configuration of barcode scanners (ex. Datalogic, Motorola, Honeywell handheld, Intermec etc.)

· Support & configuration of barcode printers for Shop Floor and Office (ex. Zebra, Printronix, Intermec etc.

· Support & configuration of any printer (non-barcode) on shop floor and in office like HP

· Support & configuration of smart devices such as MX2 / Motion and Dell Tablets for workstations.

· Support & Configuration of PC's (Critical Shop Floor and Office)

· Co-ordination with towers team (AM (MES, SAP), NW, DCH, EUS) for End user related activities.

· Support and Configuration of line side devices, HMIs/ MRTs, Dell Tablets/Touch Pads etc

Your Profile

Key skills/knowledge/experience:

· Basic computer hardware knowledge.

· Should be able to check / monitor server status and system health, event screening, etc.

· Basic software applications knowledge

· Should be able to logon to plant floor applications, check log files, handle monitoring tools etc.

· Basic knowledge of Windows Server

· Analytical, reasoning and basic troubleshooting skills

· Knowledge on Manufacturing Shop Floor Devices like Printers, Barcode Scanners, HMIs/ MRTs etc

· Basic knowledge of Network and device troubleshooting, etc

Nice to have:

· Basic knowledge of Windows Server.

· Prior experience in Manufacturing.

· Ability to logon to plant floor applications, check log files, handle monitoring tools etc.