Integrated Discharge Service Administrator
Job summary
We are looking for an experienced Administrator to join our friendly, professional and motivated team in the UCLH Integrated Care Operations (ICO) service. You will be a valued part of the current administrative workforce, working closely with the various teams within the service and providing a high-quality level of administration service to the Administrative Service Manager, Senior Nurse, Head of Integrated Care Operations and Nurses within the ICO.
The successful applicant must possess a high level of IT skills and be proficient in the collection, recording and analysis of data. Applicants must also have experience of working as part of a multidisciplinary team as this is a responsible and varied post with an important role in providing continuity of the service. Excellent communication skills are a must.
Main duties of the job
Duties will include the production of daily, weekly and monthly reports to evidence the workings of the team, the maintenance of databases to ensure they are meeting the needs of the service and the reliability of the data, minute taking, diary management of the Senior staff and the provision of support across the service as/when required.
If you have a specific query about this vacancy or would like to arrange an informal visit, please contact Jennifer Coleman-Prince, Administrative Service Manager, Integrated Discharge Service on 07538 702 194.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
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University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
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National Hospital for Neurology and Neurosurgery
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Royal National ENT and Eastman Dental Hospitals
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University College Hospital Grafton Way Building
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Royal London Hospital for Integrated Medicine
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University College Hospital Macmillan Cancer Centre
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The Hospital for Tropical Diseases
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University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Come and be a part of the best NHS trust in England to work for, according to our staff*
UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust
*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row.
UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust.
Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.
Person Specification
Knowledge and Qualifications
- oEducated to GCSE level or equivalent, including Grade C or higher in English
- oNVQ Level 4 in Healthcare, Customer Care of Business Admin or equivalent
- oFurther secretarial qualification (e.g. AMSPAR)
Experience
- oDemonstrable knowledge of secretarial and administrative procedures at a high level of competence acquired through both training and experience
- oProven experience of working in an office environment
- oPrevious NHS or healthcare experience
- oEvidence of leading a team
Health, Safety and Security
- oAble to identify risk issues in immediate working environment and correct where possible or report to manager
- oPromote an awareness of incident reporting
Communication
- oAble to communicate accurately and effectively with patients and colleagues, verbally and in writing
- oAble to follow instructions and complete assigned tasks.
- oAble to deal with the public in person and on the phone
- oAble to support and reassure patients/carers in distress
- oUnderstands importance of maintaining confidentiality
Specific Requirements
- oFlexible approach to shift patterns
- oPhysically capable of office duties, moving notes etc.
- Demonstrates understanding of own role within the team
- Able to supervise and motivate staff
- oProficient typist (approx. 60 WPM)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College London Hospitals
250 Euston Road
London
NW1 2PG
https://www.uclh.nhs.uk
- Company
- University College London Hospitals NHS Foundation Trust
- Location
- London, United Kingdom NW1 2PG
- Employment Type
- Fixed-Term
- Salary
- £30279.00 - £33116.00 a year
- Posted
- Company
- University College London Hospitals NHS Foundation Trust
- Location
- London, United Kingdom NW1 2PG
- Employment Type
- Fixed-Term
- Salary
- £30279.00 - £33116.00 a year
- Posted