Assistant Clinical Systems Support Officer
Job summary
We are looking for a new team member for a 12 month fixed term contract who shares our passion for customer service, and attention to detail.
We currently have one post vacancy based at our Weston site.
If you feel that have the skills to be part of our service, please apply today or feel free to contact us for an informal conversation.
There has never been a more exciting time to join our CQC rated 'Good' organisation and be part of our expanding vibrant and dynamic recruitment team. We are at the heart of the hospital and are critical to the on-boarding of all new staff to the Trust.
Main duties of the job
Job Purpose
To assist the Clinical Systems Support Office (CSSO) team in creating/amending all user accounts for clinical systems which include, but not limited to;
Electronic Patient Record
Electronic Patient Observations
Order Communications
Theatres
Maternity
Electronic Document Management
There are other systems that are supported by the CSSO and will require creating/amending user accounts.
About us
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Job description
Job responsibilities
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
Person Specification
Qualifications and Training
- Good standard of general education with particular strengths in English Language and Mathematics at GCSE Grade C or above or equivalent
- Recognised computer/IT skills including knowledge of Microsoft applications
- ECDL or equivalent
Knowledge and Experience
- Understanding the importance of confidentiality and data protection issues in a healthcare environment
- Good working knowledge of Trust Systems
- Experience of team working to achieve targets
- Experience of working in the NHS
- Experience of working in a process oriented environment dependant on accuracy and attention to detail
Skills and Abilities
- Excellent customer service skills for both internal and external users
- Strong written and verbal communication skills, frequently communicating with colleagues
- Able to work independently on tasks and to work within a team
- Planning and organising a number of tasks or activities which are straightforward and may require the adjustment of plans in day to day working
- Good concentration skills with speed and accuracy of data processing
- Computer literacy skills including use of MS office applications for Excel, Email, word processing etc
- Good keyboard skills with the ability to update information quickly and accurately
- Flexible attitude to ensure that optimum support is offered to the Service Leads and administrators in delivering services to patients
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
Address
Weston General Hopsital
Grange Road, Uphill
Weston-super-Mare
BS23 4TQ
https://www.uhbw.nhs.uk/
- Company
- University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
- Location
- Weston-super-Mare, United Kingdom BS23 4TQ
- Employment Type
- Fixed-Term
- Salary
- £22816.00 - £24336.00 a year
- Posted
- Company
- University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
- Location
- Weston-super-Mare, United Kingdom BS23 4TQ
- Employment Type
- Fixed-Term
- Salary
- £22816.00 - £24336.00 a year
- Posted