Application Coordinator / Analyst - EPR

Job description

Job responsibilities

Maintain regular communication with other configuration teams and relevant supplier staff.

Negotiate and persuade senior Trust staff to accept changes to working practices which will improve efficiency, patient flow and/or patient experience.

Work with Principal Trainers to ensure awareness of build development and changes.

Work with Principal Trainers to incorporate feedback from training sessions into future developments or make urgent changes to build as appropriate.

Initiate, arrange, chair and/or participate in meetings between senior Trust staff and/or Programme colleagues to discuss workflows and/or areas of concern and/or take notes of any action points.

Use conflict resolution strategies in response to barriers of understanding or acceptance faced by or from the configuration teams and/or wider Trust audience.

Demonstrate/present complex build work (Epic software) in an easy to understand format to individuals and/or groups of Trust staff, including at senior and director level.

Develop and maintain effective networks and relationships with internal and external contacts.

Propose and implement changes to working practices and encourage and advise Trust staff to accept these changes to improve efficiency, patient flow and/or patient experience.

Report configuration progress on a weekly basis to the Configuration Manager.

Maintain regular communication with other configuration teams and relevant supplier staff.

Work with Principal Trainers to ensure awareness of build development and changes.

Person Specification

Qualifications

• Educated to degree level or equivalent demonstrable experience
• Post graduate qualification or equivalent relevant demonstrable experience and/or evidence of continuing professional development

• Epic Certification* *NB Epic certification must be achieved within 6 months of start date. Training may be undertaken in the USA and therefore the ability to travel to this destination is essential.

Knowledge and Experience

• Excellent organisational and planning skills
• Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
• Intermediate proven knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint
• Able to prioritise tasks to achieve deadlines whilst working under pressure and with frequent interruptions
• Ability to impart proven knowledge and/or present to others in a clear and concise manner
• Able to lead meetings, resolve conflicts, maintain issues lists and work to a project plan
• Able to work collaboratively with own team members as well as those in other application teams
• Good analytical and project management skills
• Confident in working with, negotiating with and motivating clinical staff, medical consultants and/or other senior managers
• Ability to make decisions based on complex facts or situations requiring analysis, interpretation or comparison of a range of options
• Ability to present and argue a case confidently and persuasive

• Demonstrable experience of Epic configuration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Plymouth

PL6 8AX

https://www.plymouthhospitals.nhs.uk/