Digital Support technician apprentice
If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital Support Technician Apprentice position. Together, let's build a future fuelled by technology and endless possibilities.
Role
Technical Support:
- Provide technical assistance to users via various channels such as phone, email, chat, or in-person
- Troubleshoot and resolve issues related to hardware, software, and network connectivity problems
Software and Hardware Installations:
- Perform installations, configurations, and updates of software applications, operating systems, and hardware components
- Ensure proper compatibility, functionality, and security of installed systems
Maintenance and Upgrades:
- Conduct routine maintenance tasks, including system updates, patches, and backups
- Assist in hardware repairs and upgrades, coordinating with vendors or internal teams to ensure smooth operation
- IT admin work
Training
Level 3 Digital Support Technician Apprenticeship Standard, which includes:
- Level 2 Functional Skills in maths and English (if required) and End-Point Assessment (EPA)
- Training will be one day a week
- Training should be at the college
Possibility to move into a permanent job in Digital Support Technician.
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- LONDON VESTA COLLEGE LIMITED
- Working Week
- Monday - Friday 8.45am - 5.15pm.
- Expected Duration
- 15 Months
- Positions Available
- 1
- Closing Date
- Wednesday, 31st July 2024
- Start Date
- Monday, 5th August 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
Qualifications
- Maths and English GCSE or equivalent, grade 4-9 (Essential)
About the Employer
VMA DIGITAL LTD
VMA Digital provide Digital Sector /IT Solutions and support to their customers.
- Company
- VMA DIGITAL LTD
- Location
- Hanbury street, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,012.48
- Posted
- Company
- VMA DIGITAL LTD
- Location
- Hanbury street, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £13,012.48
- Posted