Digital Support technician apprentice

If you're ready to embrace the world of digital support, embark on a journey of professional growth, and become a valuable asset in the IT field, we invite you to apply for the Digital Support Technician Apprentice position. Together, let's build a future fuelled by technology and endless possibilities.

Technical Support:

• Provide technical assistance to users via various channels such as phone, email, chat, or in-person
• Troubleshoot and resolve issues related to hardware, software, and network connectivity problems

Software and Hardware Installations:

• Perform installations, configurations, and updates of software applications, operating systems, and hardware components
• Ensure proper compatibility, functionality, and security of installed systems

Maintenance and Upgrades:

• Conduct routine maintenance tasks, including system updates, patches, and backups
• Assist in hardware repairs and upgrades, coordinating with vendors or internal teams to ensure smooth operation
• IT admin work

• Communication skills
• IT skills
• Attention to detail
• Problem solving skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Initiative

• Maths and English GCSE or equivalent, grade 4-9 (Essential)