IT Support Technician Apprentice
You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include You will need to provide high quality support to our users via the helpdesk ticketing system & prioritise and respond to tickets in a timely manner.
Role
- Apply testing and troubleshooting to end user devices (PCs, laptops, tablets, Chromebooks, telephones, printers, LED panels & interactive panels
- Weekly tasks to install, upgrade and remove hardware across site & maintenance of physical and cloud storage
- Ensure that our systems are properly administered & develop existing infrastructure and processes
- Adding devices to networks across sites
- Daily monitoring of networks, focusing on DNS, firewall etc.
- Opportunity to setup new systems and maintain them as schools moving to the cloud
You should be able to work independently and be flexible to changing deadlines. Reliability and adaptability are vital for this dynamic role together with exceptional interpersonal, organisational and communication skills.This is a chance to gain experience within an organisation where individuals thrive on change and to work within an innovative and growing SME.
Training
Why choose our Azure Cloud Support Specialist Apprenticeship?
- The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation
- This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
- Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell
- You may gain a full-time role upon successful completion of the apprenticeship if you have proven yourself as the right candidate
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- QA LIMITED
- Working Week
- All details will be confirmed at interview.
- Expected Duration
- 16 Months
- Positions Available
- 1
- Closing Date
- Monday, 8th July 2024
- Start Date
- Monday, 22nd July 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Non judgemental
Qualifications
- any 3 subjects GCSE or equivalent, grade 4+ (A*-C) (Essential)
- English GCSE or equivalent, grade 3+ (D or above) (Essential)
- Maths GCSE or equivalent, grade 3+ (D or above) (Essential)
About the Employer
VOCOSA LTD
Vocosa IT offers a wide range of services that include the installation and maintenance of IT, AV and CCTV solutions in a variety of settings including private business and education. Vocosa offers support across England and Wales and provides 1st, 2nd & 3rd frontline IT support for users across all systems.
- Company
- VOCOSA LTD
- Location
- Reading, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,500.00
- Posted
- Company
- VOCOSA LTD
- Location
- Reading, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £16,500.00
- Posted