Parts & Accessories Apprentice (Public & Trade Supplier)
We have a great opportunity for a bright, enthusiastic Apprentice to join the team in our busy parts and accessory department here at our Lincoln premises.
Webbs Motorcycles is a long-standing family-owned business that was established in 1960.
Proud to represent Triumph & Yamaha Motorcycles as a well-established UK main dealer.
Role
Responsibilities and duties include:
- Meeting and greeting customers within the store.
- Assist with in-store, telephone and email enquiries from retail customers and trade.
- Answering the telephone with confidence, have good listening skills and being clear and precise with an understanding of needs and displaying attention to detail.
- Checking in deliveries.
- Booking items into stock.
- Carry out stock checks.
- E-commerce, picking, packing and sending.
- Organising all data capture to ensure that customers are communicated with effectively and every opportunity for selling and promoting the activity of the Parts department is fully maximised.
- Making sure that Parts Aftersales CSI scores reflect the expectations of the business and manufacturers.
- Developing and maximising every opportunity for the sale of parts & accessories.
- Ensuring the correct and efficient supply of parts to the workshop as and when required.
- A passion for motorcycles is an absolute must as is the ability to deliver results.
- A good technical knowledge of motorcycles together with the ability to communicate clearly with both the workshop and customers.
Training
- The successful candidate will work towards achieving their Apprenticeship Standard qualification in Trade Supplier Level 2
- A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
- This is a predominently work-based programme with College attendance required once a month. All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Course outline:
https://www.instituteforapprenticeships.org/apprenticeship-standards/trade-supplier-v1-0
- Progression within the Company may be available on successful completion of the Apprenticeship.
- Apprenticeship Standard
- Trade supplier (level 2)
- Training Provider
- LINCOLN COLLEGE
- Working Week
- Monday to Saturday, 40 hours per week. Days and times to be agreed.
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Thursday, 4th July 2024
- Start Date
- Monday, 15th July 2024
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Qualifications
- English and Maths GCSE or equivalent, grade A*/9 - C/4 (Desired)
About the Employer
WEBBS OF LINCOLN LIMITED
Webbs' have offered the full range of motorcycle servicing & repairs to our loyal customers for over 50 years. Our Lincoln & Peterborough showrooms are stocked with a wide range of new & used bikes along with a wide range of clothing & accessories. Both stores are fully Authorised Triumph & Yamaha dealerships offering the fully approved level of customer service.
- Company
- WEBBS OF LINCOLN LIMITED
- Location
- 117-121 PORTLAND STREET, LINCOLN, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £13,312.00
- Posted
- Company
- WEBBS OF LINCOLN LIMITED
- Location
- 117-121 PORTLAND STREET, LINCOLN, England
- Employment Type
- Intermediate Apprenticeship
- Salary
- £13,312.00
- Posted