IT/Technical Support Specialist Apprentice (Workplace Print and Data)
As an apprentice Technical Support Specialist, you’ll have a busy, but varied workload providing technical and IT support to the business. You will take on IT support tasks, including troubleshooting, diagnosing, and resolving software, hardware, and network problems users encounter.
Role
- Supporting and in time, or where possible take the lead on IT support issues across the business
- Repair computer/printing hardware
- Remote support of computer/printing hardware and software
- Supporting IT projects as required as part of a small team
- Develop strong working relationships with staff across the business
- All training and support to become a fully qualified Technical Support Engineer
Training
Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
- Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
- Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
- Prioritise systems support tasks and monitor and maintaining system performance
- Maintain regulatory, legal and professional standards
- Support the information systems needs for your business
The role offers long term security and the opportunity to progress into a permanent position.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- ESTIO TRAINING LIMITED
- Working Week
- Monday to Friday. Shifts to be confirmed.
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Monday, 15th July 2024
- Start Date
- Monday, 22nd July 2024
Desired Skills
- Communication skills
- Attention to detail
- Organisation skills
- Team working
- Initiative
- Strong interest in IT
- Keen eye for detail
- Strong interpersonal skills
- Can do attitude
- Desire to learn
- Calm and professional manner
- Flexible and adaptable
- Ability to prioritise workload
Qualifications
- English GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential)
- maths GCSE or equivalent, grade A*-C/9-4 or equivalent (Essential)
About the Employer
WORKPLACE PRINT AND DATA LTD
Workplace Print and Data are a fast-growing supplier and maintainer of office technology products. With sustainability at our core, we provide innovative and insightful technology solutions, we strive to enhance our customers users’ everyday experiences. We have 85 years combined experience of providing bespoke solutions and our incredible team work tirelessly to bring Workplace Print and Data Limited to the forefront of the industry.
- Company
- WORKPLACE PRINT AND DATA LTD
- Location
- is Venture House, 2 Arlington Square, Bracknell, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000.00
- Posted
- Company
- WORKPLACE PRINT AND DATA LTD
- Location
- is Venture House, 2 Arlington Square, Bracknell, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £17,000.00
- Posted