IT Senior Support Technician - Pharmacy
Job summary
An exciting opportunity has arisen for a Pharmacy IT Senior Support Technician to join the Pharmacy IT team at Wirral University Teaching Hospitals. We are looking for an enthusiastic and motivated individual with experience of supporting pharmacy specific software and hardware within a healthcare setting.
The post-holder will be required to assist with the development, configuration, installation, and maintenance of new and existing software for use within the department. The post-holder will have an aptitude for troubleshooting and resolving technical issues related to pharmacy IT systems. This includes automated dispensing robot's, medicines management systems and asset inventory solutions. This will be in conjunction with a number of other systems used to support the pharmacy department at WUTH. The post-holder should be an excellent communicator that can work well as part of a multi-disciplinary team.
WUTH Pharmacy has been recognised as a high performer by NHSE and CQC. We are a large department, employing 95 pharmacists and 47 MMTs alongside excellent support staff. We deliver services to the acute hospital, primary care networks (PCN) and a range of external customers for aseptic services and via our wholesaler's dealers authority.
Main duties of the job
The Pharmacy IT team are a pioneering multi-disciplinary team consisting of project managers, medicines management pharmacy technicians, data analysts and IT support technicians who work together to deliver and support the IT service for Pharmacy across all sites at Wirral University Teaching Hospitals.
Within this collaborative environment, you will provide technical support for a variety of digital systems being utilised to support the daily operation of the pharmacy service.
The role will require the use of data from multiple sources to create ad hoc reports which provide assurances and guide management decisions. There is also a requirement to understand and communicate technical specifications to non-IT staff and the ability to prioritise and manage their own workload.
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description
Job responsibilities
Please see attached Job Description for further information about the Senior Pharmacy Technician position available at WUTH.
Person Specification
Qualifications, Specific Experience & Training
- Relevant degree or equivalent qualification or experience (minimum 5 years in an IT supporting role
- Demonstrable NHS experience working in a pharmacy/clinical setting
- European Computer Drivers License
Knowledge and Skills
- IT skills to allow full use of Excel and word processing packages
- Experienced user of querying IT tools e.g. Crystal Reports, SQL, MS access
- Experience of analysing and interpreting large datasets
- Knowledge of JAC Pharmacy Stock Control System
- Understanding of hospital clinical systems and their application within a health setting.
- Experience with AutoHotKey, Html and other programming languages
- Experience with BD Dispensing Robots
Knowledge and Skills
- Must be able to work independently on a day to day basis to achieve agreed objectives.
- Ability to work unsupervised, manage your own workload and make decisions that impact others.
- Problem Solving
- Ability to motivate self and others
Personal Attributes
- Self-starter with confidence to work with limited supervision and use of own initiative
- Knowledge of current NHS policy
- Excellent verbal and written communication skills
- Proven organisational skills
- Excellent analytical and problem solving skills
- Strong organisation and time management skills
- Flexible approach to work and the ability to cope with changing priorities
- A methodical approach to work, with attention to detail in checking and verification of data
- Ability to work under pressure and to tight deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Wirral University Teaching Hospitals NHS Trust
Address
Clatterbridge / Arrowe Park Hospital
Wirral
CH49 5PE
https://www.wuth.nhs.uk
- Company
- Wirral University Teaching Hospitals NHS Trust
- Location
- Wirral, United Kingdom CH49 5PE
- Employment Type
- Permanent
- Salary
- £29970.00 - £36483.00 a year
- Posted
- Company
- Wirral University Teaching Hospitals NHS Trust
- Location
- Wirral, United Kingdom CH49 5PE
- Employment Type
- Permanent
- Salary
- £29970.00 - £36483.00 a year
- Posted