Service Desk Apprentice
Woking Borough Council is embarking on a digital transformation program to realise the benefits of our Microsoft 365 implementation and develop new ways of working to support citizens and local businesses.
This is an ideal opportunity to start your career in Information Technology.
Role
- Provide first line support for all aspects of digital services including remote and office working, end point devices including thin clients, laptops, tablets, and phones, fixed and mobile telephony, and network, hardware, and software issues.
- Join our busy Service Desk team, supporting existing systems and new initiatives.
- This is an ideal opportunity to kick-start your career in Information Technology, working within a professional team promoting digital provision of services.
Training
- Level 3 Digital Support Technician qualification
- In person on-the-job learning in Woking, Surrey.
- One day a week remote learning
- Digital transformation
- Application support
- Digital services support
- Apprenticeship Standard
- Digital support technician (level 3)
- Training Provider
- GINGER NUT MEDIA LIMITED
- Working Week
- Monday to Friday flexible working
- Expected Duration
- 18 Months
- Positions Available
- 1
- Closing Date
- Friday, 19th July 2024
- Start Date
- Monday, 26th August 2024
Desired Skills
- Communication skills
- Customer care skills
- Problem solving skills
- Analytical skills
- Team working
Qualifications
- English and Maths GCSE or equivalent, grade 4 (Essential)
About the Employer
Woking Borough Council
Woking Borough Council is embarking on a digital transformation program to realise the benefits of our Microsoft 365 implementation and develop new ways of working to support our citizens and local businesses. Our ambition is to become a digital leader.
- Company
- Woking Borough Council
- Location
- Civic Offices, Gloucester Square, Woking, Surrey, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £12,313.60 to £22,010.56
- Posted
- Company
- Woking Borough Council
- Location
- Civic Offices, Gloucester Square, Woking, Surrey, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £12,313.60 to £22,010.56
- Posted