1 to 25 of 115 Contract Customer Service Jobs in England

to Friday) Duration: 6 months (immediate start) IR35: Small Company Exemption Key Responsibilities: Provide BAU IT support for multiple end clients Triage, diagnosis, & support service desk support calls though a ticketing system Provide end user 1st/2nd line support across multiple devices, including, but not limited to Windows … routing, VPN etc. Office 365 or azure administration is desirable but not essential. Software and hardware knowledge Essential Skills & Experience: Proven experience in a service desk BAU environment Strong troubleshooting and technical problem-solving skills. Ability to work both independently and as part of a team. Excellent communication, customer service and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy. more »

inside IR35. As a result, this role is suited to umbrella contractors only. Working as a Desktop Support Engineer, you will provide and maintain service continuity for the client's desktop technology and resolve any technical issues that may occur, all within contractual agreements. We are looking for people … who are passionate about technology and increasing their existing knowledge, whilst delivering exceptional customer service. more »

improving system functionality and performance. You will collaborate with key business areas to understand evolving requirements and processes, providing innovative solutions to ensure consistent service delivery. Core Responsibilities and Skills: Enterprise Applications Environment: Extensive experience in supporting and configuring Revs and Bens systems, preferably Civica OPENRevenues, throughout the full … application lifecycle. Local Government Experience: Familiarity with various local government service areas such as Customer Services, Housing, and Children Services. System Analysis and Design: Proven track record in system analysis and design, with the ability to recommend and implement solutions to maintain high-quality service delivery. Dev more »

required to work on site in central Luton 2 days a week. The Role: To respond to tickets, investigate, diagnose and resolve infrastructure alerts, service requests etc. providing exceptional customer service. Ensure the prompt and thorough resolution of security incidents. Manage complex access management/permissions requests etc. … experience in the following technical environment: M365, (Exchange online, Teams, Sharepoint), Email, (Exchange), MS system Centre/Endpoint Manager, Intune. Active Directory admin. Exceptional customer service skills. Strong written and verbal communication skills. Eagerness to learn any new technologies. Great team player experience Desirable skills include: VMWare Monitoring more »

a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

working hours can be flexible. Job Description This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other areas … HR or Payroll - Excellent organisational skills and attention to detail and ability to work to deadlines - Competent IT and Excel skills - Excellent interpersonal and customer service skills Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the more »

Experienced administrator required for Service Improvement Coordinator role in Exeter, EX5. This is a full time, 3 month FTC (with possibility of extension), hybrid role. £13.49 per hour Monday Friday, 37 hours per week 2 or 3 days per week in the Exeter office, work from home on other … so there is a possibility that it will become permanent after the 3 month trial period About the role Providing administration support to the Service Improvement team. Monitor and respond to email queries Accessing multiple systems to resolve, or support resolution of issues. Coordinate and manage customer compensation …/evidence packs for complaints. Manage, review and action outstanding actions after complaint closure and ensure compliance to timescales. Regularly provide reports to the Service Improvement team on business processes such as deadlines to review generic cases, complaint reminders and responses. The right candidate Previous experience in high volume more »

requirements. Be accountable for the accuracy/quality and correctness of the task performed. Work to eliminate/minimize undetected errors, which could reduce customer confidence and/or the efficiency of the cell's operation. Develop and maintain good relationships with all contacts. The ability to work in … to maintain own and team morale Excellent self-awareness to lead teams with exigency, enthusiasm and compassion. Ability to ensure a high level of service and quality is maintained Analytical and research Skills with ability analyse data effectively Ability to make oral presentations Strong computer skills including proficiency with … Microsoft Word, Excel, PowerPoint, Outlook, and web-browsers Excellent customer service orientation more »

previous aviation/airport experience for this role Outside IR35 Hybrid Working ECS Resource Group are currently working in partnership with a Global Managed Service provider, assisting them with the search for a Project Manager on a contract basis. The ideal candidate will oversee and manage all enabling works … safe and efficient rerouting of people and services during a construction phase. This includes the establishment of temporary routes to immigration, temporary skylinks, and service diversions to facilitate uninterrupted operations. Skills: Experience of all Project Management controls, including; initiation, change management, risk management, Project plans and the principles and … practicalities of running projects Prince 2 Certification Excellent customer service skills Strong communication & presentation skills Aviation/Airport background (Essential) Further details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy. more »

confined spaces that include property lofts and outside spaces. ?Experience of working in residential and communal properties. ?A clear and polite communicator with exemplary customer service skills. ?Clean transferable DBS check (if the successful candidate is not in current possession of this, Delta Communications can arrange for a more »

The Systems and Connectivity Retrofit Solutions team within the customer services domain provides integrated and innovative Retrofit Solutions to our customers for a safe and sustainable fleet. One of the team's missions is to provide a service for airlines to modify/upgrade the in-service … of maintenance and retrofit engineering in aerospace, Systems Engineering has the responsibility to create the technical information for the production of the instruction dossiers ('Service Bulletins') to implement improvement and upgrade modification. In the UK a significant proportion of the focus is on, but not limited to, Landing Gear … Systems and Wing Structure for A320 family, A330 family, A350XWB. Systems Engineering is an exciting domain of Customer Services to work for in a number of ways: We are a key interface and the closest area to the Design Office in Customer Services, whilst having the airline customers more »

vacancy. Person Specification Training & Qualifications Essential Recognised qualification in training or equivalent experience Achieved an IT computer qualification (ECDL or equivalent). Desirable ITIL Service Management foundation level PRINCE 2 foundation level or equivalent Trained in most NUH IT systems with the ability to demonstrate or extensive experience of … Systems used within the Trust. Experience of 'one to one' and Group training delivery. Able to manage and maintain the provision of a support service to end customers. Ability to manage and coordinate the creation of new training material, courses and rotas based on sound analysis of training needs … and oral including presentations to large audiences. Able to manage, lead and motivate others, setting objectives and monitoring performance of a team of staff Customer focused and able to create, build and maintain relationships at all levels. Ability to manage differing and sometimes conflicting demands for time and resources more »

Directors of Resident Management Company as we focus on properties where Leaseholders/Homeowners are in control of their developments. Responsibilities Include: Preparation of service charge budgets. Quarterly reviews and utilising methods to maintain budgetary control for service charges Work with accounts team to ensure service charge … Safety Regulations. Regular site visits to each property. Maintaining accurate and up-to-date records of all properties and Leaseholders/Homeowners. Providing excellent customer service. Comply with industry best standards. Key requirements: An understanding of and track record of block management is highly desirable. Must be a self more »

Service Desk Analyst 3 month contract We are looking for someone who has experience working on a support desk, taking calls from users and recording issues, dealing with low level queries such as password re-sets and then escalating matters to the relevant teams. Technical skills covering O365, Windows … also potentially be the opportunity to work with the infrastructure team on network issues. Required Skills and Experience: Previous experience of working on a service desk support users and senior management. Experience of Windows 10/11 Desktop Operating Systems, O365 and Azure Knowledge of networks including WIFI, Switching … Routing, Firewalls and security products an advantage. Strong customer service practices. Any industry certification such as CompTIA preferred but not essential. more »

the ability to navigate digital learning platforms such as LMS or LXP. You will have a flexible and adaptable approach to your work, good customer service skills, strong multi-tasking skills, and the ability to handle situations quickly and effectively. You will also be a creative thinker who more »

alongside two Application Support Specialists working on the Business World IT application and reporting to the Business World Product Manager. You will ensure that customer issues and requests are dealt with in an effective and efficient manner. You will need to pro-actively monitor, review and complete tickets to … ensure that they are responded to promptly whilst providing the highest level of customer service. You will provide assistance, support, advice and guidance to customers and third parties. This post is a great opportunity to learn new skills and progress in knowledge of IT, HR and Finance. As a … will take ownership and effectively progress all support calls to a successful conclusion at the earliest opportunity. You will need to cultivate relationships with Service users, the Product team and perform ad-hoc duties as requested by your Line Manager. You will use empathy to satisfy customer demands. more »

a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

with the ability to troubleshoot and diagnose problems. Familiarity with both PC and Apple Mac hardware & software Experience with network issues and analysis Good customer service skills The ability to communicate effectively to help people at all levels of the business resolve their issues Writing and editing skills more »

ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software … and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period & the Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need more »

onsite £200 per day inside IR35 Job Purpose Reporting to the User Management Manager, this role is responsible for completing all assigned user access service requests raised by UK internal customers, Retailer network for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will … appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in driving and implementing change and supporting … live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Responsibilities Manage and fulfill User Access requests within agreed Service Level Agreements (SLAs) ensuring that more »

on an initial 3 month contract. The role will guide and coach the organisation through a period of transformational change in relation to their customer service through cutting edge AI technologies. They are committed to enhancing customer satisfaction by providing seamless interactions that helps their customers find … or amend their booking requirements, all while promoting self-service options to empower their customers. Due to the nature of this role, it is NOT remote and the successful contractor would need to be on-site for 4-5 days per week for the duration of the contract. Travel … our contact transformation strategy. You will play a pivotal role in leading and guiding us to craft intuitive and engaging conversational experiences that prioritize customer satisfaction and streamline customer interactions. Your primary focus will be on laying the foundations, operational practices and governance for us to efficiently route more »

operations in UK, Germany and the USA. We are now looking for highly qualified, experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story. Team Administrator/Coordinator - About the Role … MSDS, stability data, equivalency statements) Working directly with clients and suppliers as required via email and telephone discussions Arranging weekly/monthly/quarterly customer conference calls and face to face meetings Team Coordinator - Skills & Experience: Educated to A level standard or higher (or equivalent) 2 - 3 years proven … to continually progress and excel and deliver on our promises to our clients. BAP Pharma - Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No more »

written and verbal communication skills and a desire to learn and complete the relevant qualifications for this apprenticeship. You'll show a passion for Customer Service and possess excellent IT, organisational and planning skills. This is a fantastic opportunity to kick-start your career and grow your skills more »

Would you like to work for Opus, one of the UKs largest independent Managed Service Providers who have recently been recognised as Very Good in the Best Companies to work for Awards? Due to our impressive consistent growth within the IT & Telecoms sector, we have an exciting 12 month … run Reviewing & amending pricing for customers where required Ensuring central spreadsheets & databases are maintained correctly for ongoing effectiveness and accuracy Checking billed data against customer orders & manually bill non-automated billed services Dealing with customer billing enquiries and closing accounts Liaising with other depts to ensure and improve … received & raising supplier claims Working with your line manager to improve on mistakes, identify ways to improve processes and drive forward efficiencies Provide Sensitive Customer Point of Contact Crown Commercial Reporting Complex Billing queries Salary c£40k DOE 25 Days Holiday + 8 Bank Holidays Hybrid opportunity (3 days more »

hybrid working is the best way for our organisation to fulfil our commitment to a modern, agile workplace while continuing to provide a great service to our customers. Hybrid working means having flexibility between working in the office and at home on agreed days, where a role allows. The more »