testing plans Education, Training & Qualifications Essential Educated to Degree education or equivalent level or equivalent experience Evidence of continuous personal and professional development. Desirable ITILCertification or relevant experience or working in an ITIL environment Evidence of experience or qualification in one or more of the following more »
Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support expérience on Microsoft Managed desktop environnent * ITIL certifications or process knowledge Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in more »
Experience with and thorough understanding of key factors that drive business value and impact; · 5+ years of related experience; administering and delivering Configuration Management · ITILcertification · Agile/SAFe experience; · Strong customer facing skills with an ability to interact in confidence with clients. Due to the nature and more »
Wiltshire, Warminster, South West Hybrid / WFH Options
LA International Computer Consultants Ltd
Experience with and thorough understanding of key factors that drive business value and impact - 5+ years of related experience; administering and delivering Configuration Management - ITILcertification - Agile/SAFe experience - Strong customer facing skills with an ability to interact in confidence with clients APPLY NOW! Due to the more »
disciplinary, cross-department and cross-organisational groups and project teams. Technical requirements/experience/qualifications Demonstrable experience of software and hardware asset management ITIL qualified at foundation level, practitioner level would be advantageous. Experience of working in environment where a high level of service management is present and more »
Management Support: Provide expert support for high-profile client issues, conducting root cause analysis and ensuring corrective actions are implemented. Skills and Experience Required: ITIL V4 Foundation Certification: Required, with further ITIL certifications desired. Analytical and Reporting Skills: Experience in analytical and reporting techniques, supported by an more »
API's. Experience of working in a large scale organisation and/or Government or Public Sector installation of Service Now Current ServiceNow platform CertificationITIL Qualification or experience/skills more »
the Digital Services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act, Information Standards, Information Security standards and compliance with NHS Information Governance. Ensure all documentation relating to own area is complete and … related activities Demonstrable experience of managing projects and leading team members to deliver on time. Desirable Experience of supporting Microsoft Teams and Office 365 ITIL qualifications Experience supporting NHS Mail Communication & Relationship Skills Essential Demonstrable communication and relationship skills with ability to explain why these are necessary and how … time maintaining customer satisfaction levels Knowledge Essential Experience and knowledge of mobile device management, deployment and distribution Strong awareness of service delivery concepts (e.g. ITIL service management) Emotional Effort Essential Ability to deal with sensitive issues, and customers who may be confrontational and/or upset Responsibility for Research more »
everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Your skills and experience ITIL V4 Foundation certification required, further ITIL certifications are desired Experience in various analytical/reporting techniques supported by understanding of statistics and more »
Provide expert problem management support for high-profile client issues and ensure root-cause analysis is conducted with corrective actions implemented. Skills and Experience: * ITIL V4 Foundation certification required, further ITIL certifications are desired * Experience in various analytical/reporting techniques supported by understanding of statistics and more »
analyze trends or patterns in complex data sets. Work with all towers to understand their reporting needs and fulfil them. Your skills and experience ITIL V4 Foundation certification required, further ITIL certifications are desired Proficiency in analysing large datasets to identify trends, patterns, and insights. Attention to more »
analyse trends or patterns in complex data sets. - Work with all towers to understand their reporting needs and fulfil them. Essential Skills & Experience includes: - ITIL V4 Foundation certification required, further ITIL certifications are desired - Proficiency in analysing large datasets to identify trends, patterns, and insights. - Attention to more »
of everyday life, and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone. Skills and experience: ITIL V4 Foundation certification required, further ITIL certifications are desired Proficiency in analysing large datasets to identify trends, patterns, and insights. Attention to more »
are fit for purpose, the role will involve request fulfilment and incident, problem, change, event, knowledge, and major incident management, all in conjunction with ITIL best practice. Personal and Professional Skills: Hold a least one-year experience in an IT Service Desk/IT Support role, or managing an … IT Service Desk Strong understanding of ITIL is essential. Ability to analysing IT functions, existing structures and processes, including experience of implementing new functions, structures and processes. Have a solid understanding of workflow management, and the ability to articulate the value of effective processes and procedures. Have a background … Ability to manage IT service desk and networking functions to optimize efficiency and outcomes. Worked to defined SLAs. Worked with a service management framework (ITIL) Basic working knowledge of Cisco VoIP and Video Conferencing systems ITIL certified. Subject Matter Expert in Incident and Service Request Management Basic working more »
towers to understand reporting needs and deliver customized solutions. Present data findings clearly through reports, presentations, and visual aids. Skills and Experience Certifications Required: ITIL V4 Foundation certification. Desirable: Additional ITIL certifications. Technical Expertise Proficient in analyzing large datasets and generating insights. Strong attention to detail for ensuring more »
