2 of 2 Contract Problem Management Jobs in the North West

Outlooks issues. * Implementing Microsoft Azure tenant-level configuration, including, ? Azure Active Directory administration ? Conditional Access Policy (CA) ? Service Principal ? System for Cross-Domain Identity Management (SCIM) Provisioning and Support ? Apps Registration ? Azure AD - User and group Management, AD Connect etc. * Familiarity with Microsoft Security & Compliance Center tools. * Experience … SSO and MFA technologies for SaaS applications. * Strong PowerShell scripting and automation skills * Hands on knowledge of ITIL-based processes for incident, change, and problem management. * Good to have any working experience of Intune Device management. Key Skills/Knowledge: M365 Administration * Manage and maintain Microsoft 365 (M365) platform … analysis (RCA) documents. Documentation & Best Practices: * Create and maintain documentation for processes, configurations, and troubleshooting guides. * Enforce ITIL-based processes for incident, change, and problem management. Service Delivery: * Adhere to SLAs/OLAs for incident, service request, and problem management. * Handle tickets/service requests effectively while maintaining more »

and MFA technologies for SaaS applications. * PowerShell scripting skills is good to have. * Hands on knowledge of ITIL-based processes for incident, change, and problem management. * Good to have any working experience of Intune Device management. * Proven experience in Desktop Site, TechBar and remote support role. * Working knowledge of … desktop of M365 product and services (Teams, Outlook, SharePoint, Azure) * Enforce ITIL-based processes for incident, change, and problem management. * Adhere to SLAs/OLAs for incident, service request, and problem management. * Handle tickets/service requests effectively while maintaining high-quality standards. * Follow ITIL/ITSM best … practices and Agile frameworks to ensure efficient service delivery. * Work independently and collaboratively with cross-functional teams. * Demonstrate excellent problem-solving, decision-making, and team coordination skills Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past more »