Brighton, East Sussex, South East, United Kingdom Hybrid / WFH Options
AWD online
CustomerService Advisor/Spanish Speaker who is fluent in oral and written Spanish and English with a great combination of administrative, customerservice and organisational/planning skills, as well as a good understanding of Microsoft Office is required for well-established company based in … communication skills (both oral and written) You must also be happy working shifts. JOB OVERVIEW We have a fantastic new job opportunity for a CustomerService Advisor who is fluent in oral and written Spanishand Englishwith a great combination of administrative, customerservice and organisational/… planning skills, as well as a good understanding of Microsoft Office. Working as the CustomerService Advisor you will provide excellent standard of service to customers through email, phones, and web chat interactions. As the CustomerService Advisor you will be resolving customer complaints more »
CustomerService Executive - Belfast - £110 per day (inside IR35) - 3 months+ My client, a FTSE 100 company, is looking for a CustomerService Advisor to be the first point of contact for customers and to be responsible for delivering excellent customerservice and ensuring … all customer orders are delivered as requested (on time, in full). Key Accountabilities Order lifecycle management Maximising customer satisfaction level and order entry accuracy Building strong relationship with customers, sales and logistics functions Timely handling all incoming customer queries and requests Reporting (daily, weekly and monthly … reports) Continuously improve the customerservice process Manage issue resolution for respective sales organisation(s) Continuously support system and process improvement initiatives Support other functions and processing activities (billing, clearing, customer spend processing) Skills: At least 6 months CustomerService Experience in a busy customermore »
to join their team. This role is crucial to the implementation and optimisation of HubSpot CRM, this implementation includes Marketing Hub, Sales Hub, and Service Hub. If you are passionate about leveraging technology to enhance customer experience and drive business growth, we want to hear from you! Job … As a HubSpot Developer, you will be responsible for the full implementation, customisation, and optimisation of HubSpot CRM modules: Marketing Hub, Sales Hub, and Service Hub. You will work closely with my clients marketing, sales, and customerservice teams to ensure that their HubSpot environment is tailored … needs and optimised for performance. Key Responsibilities: HubSpot CRM Implementation & Configuration: Lead the full implementation of HubSpot CRM, including Marketing Hub, Sales Hub, and Service Hub. Configure and customise HubSpot CRM properties, workflows, pipelines, and integrations to align with business processes. Custom Development: Develop custom themes and templates for more »
Centre Executive - Belfast (Hybrid) - £80-£110 per day - 2/3 months+ My client, a FTSE 100 company, is on the hunt for a CustomerService Executive to ensures their customers receive a high level of customer satisfaction. You will provide an inbound and outbound customerservice to all customers. Role Type: Hybrid - minimum 2 days in the office Shift type: Mon-Friday 35 hours per week Work Location: Belfast. No on-site parking. No subsidised parking. About the role To ensure every Customer/Consumer receives excellent customerservice and … supplies significantly to ensuring client maintains its position as supplier of choice. To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction. Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation more »
Stonehouse, Gloucestershire, South West, United Kingdom
NES Fircroft
Role: Service Coordinator Based: Stonehouse, Gloucester, GL10 Duration: Temporary to permanent Rate: £30,000 - £33,000 (hourly rate equivalent) Hours: 7 hours 8/8.30am 4/4.30pm NES Fircroft are recruiting for a Service Coordinator on behalf of our client, a global, industry leading power and technology … company. Service Coordinator Working as part of a friendly team in based in the Stonehouse Service Centre, GL10 you will be responsible for the handling and processing of customerservice requests and orders. Excellent CustomerService skills required and the ability to multi-task. … The Service Coordinator role involves the planning & scheduling of both field service resource and factory technicians, including reporting and invoicing to meet our customer requirements and achieve business targets. Accountabilities Supporting customer from initiation of the service request until completion. Providing customer with quotations more »
Employment Type: Contract
Rate: From £15.60 to £17.15 per hour Hourly Rate + holidays
NHS Arden and Greater East Midlands Commissioning Support Unit
Job summary We are looking for a talented Service Management Practitioner to join the Systems, Applications and Reporting team within the Business Intelligence function, Data & Systems; someone who has a drive and passion in delivering an exemplar service. We are seeking a dedicated and skilled Service Management Practitioner … to join our dynamic team and help us achieve our mission. Main duties of the job The Service Management Practitioner is responsible for managing the daily operations of the service desk, managing the service desk team, representing the team to other stakeholders, and helping to ensure that … the service desk is constantly developing and improving. The Service Management Practitioner is responsible for overseeing the day-to-day activities of Service Desk operations to ensure users and business teams receive the support they require. The Service Management Practitioner monitors operations to make sure tickets more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
Spanish/English speaking CustomerService Desk Location Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract 3 months with potential extensions Hours 7.5 hours a day, between 06:00 and 19:00 maximum of 2 weekends a month, get the days back … in the week. Required skills: fluent in Spanish and English speaking, with strong all-round communication skills. Plenty of Customerservice experience Previously required to complete calls/make bookings. Experience with Microsoft Word/Excel/PowerPoint/Outlook Speaking/typing in English to a professional … certificated desirable but not essential. Requirements: Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. Proactively keeping Customers informed on incident or request status and progress. Escalate incidents where a first time fix is not possible to more »
Ethelbert Road, United Kingdom Hybrid / WFH Options
Spencer Private Hospitals Ltd
a focus on digital applications and working as part of the IT Team at Spencer Private Hospitals. The IT Team provides a high-quality service, which is the first point of contact for all staff within the organisation and working alongside our collaborative Service Desk provision with our … expected to be flexible, alter activities and priorities as the need arises and handle all client requests for assistance in a responsive, professional and customer-oriented manner. The successful candidate will be guided through the Apprenticeship course throughout the length of the 13 month fixed term contract, on a … is a team player and willing to roll their sleeves up to ensure the integrity of our systems and to provide a first-class service to end users and colleagues, including that of the NHS. About us About Spencer Private Hospitals Spencer Private Hospitals recognise and value all of more »
Job summary The role of the e-RS administrator will be to provide a robust and professional service for patients and health professionals. The e-RS administrator will also develop his/her knowledge base to lead and manage specific e-RS worklist tasks. Where appropriate, and practical, the … post holder will also support other projects or pieces of work associated with modernising service delivery. Please Note: Vacancy may close early due to high numbers of applications Main duties of the job We are pleased to announce that we are recruiting for an e-RS Administrator within the … but a very friendly and inclusive place to work. We are looking for a dedicated and enthusiastic individual with excellent attention to detail and customerservice skills. Ability to prioritise their own workload as well as good knowledge of e-RS will be needed for this role. The more »
Sunderland, Tyne and Wear, North East, United Kingdom
Sellick Partnership
repairs, follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the … continuation of the customer journey Communicate directly with customers to resolve issues, working with construction and sales team where necessary Requirements of Administrator: Customerservice experience within a social housing/construction setting Ideally having worked within repairs or planned maintenance team If you are interested in … the above, and would like to discuss further, please contact Nyari Breslin at Sellick partnership Derby or click 'apply now'. CustomerService/Customer insight/asset administrator/asset administration/housing administrator/housing administration/customer contact coordiantor/Raising jobs/ more »
Newcastle upon Tyne, Tyne and Wear, Tyne & Wear, United Kingdom
Randstad Technologies Recruitment
Exciting Career Opportunity: CustomerService Supervisor position in Newcastle upon Tyne!" Are you a CustomerService Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with more »
Dynamics 365 CustomerService - Remote - SC Cleared - remote/UK - £500 p/d SC Cleared - please indicate last client and date last used - must be within one year Location Remote Basic skills expectations: Dynamics 365 CRM CustomerService knowledge - features, tables, workflows, etc need all more »
Broad Street, Greater London, United Kingdom Hybrid / WFH Options
Picture More Ltd
on a shift Rota Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customerservice? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone … 365. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customerservice, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to … understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi more »
We have an exciting opportunity for a customerservice advisor to join a well established orgainsation in London on an initial one month contract. This role is a fully onsite role. Strong navigation and keyboard skills. Knowledge of IT software and systems - including Word and Excel Proven ability … busy pressurised environment of a call or contact centre of at least a year. Working as a first point of contact Demonstrable skills of CustomerService Willingness to work to a rota system covering business hours 8am to 5pm. more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Detail 2 Recruitment Ltd
on an initial 3 month contract. The role will guide and coach the organisation through a period of transformational change in relation to their customerservice through cutting edge AI technologies. They are committed to enhancing customer satisfaction by providing seamless interactions that helps their customers find … or amend their booking requirements, all while promoting self-service options to empower their customers. Due to the nature of this role, it is NOT remote and the successful contractor would need to be on-site for 4-5 days per week for the duration of the contract. Travel … our contact transformation strategy. You will play a pivotal role in leading and guiding us to craft intuitive and engaging conversational experiences that prioritize customer satisfaction and streamline customer interactions. Your primary focus will be on laying the foundations, operational practices and governance for us to efficiently route more »
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Onecom
days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise CustomerService Team, enabling an exceptional level of service to Onecom customers. The service will be … outstanding attention to detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the CustomerService Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customermore »
Service Desk Analysts x 2 Position 1 - 12 month fixed term contract Position 2 - Fixed term contract until 31st December 2024 (7 months) Salary: £27,000k-£28,350kpa Mon-Fri (Hybrid, 1 day in office) Based: Epsom Do you have experience providing high quality support for an IT Service … days over 5 years of service. Matched Pension contributions of up to 5%. IT Support *Respond to support requests received via telephone, Service Desk , email and face to face *1st/2nd line support desktop/application/telephony support *Responsible for ensuring Incidents and Requests are managed … in the out of hours on call rota (additional remuneration provided) Essential * 2years demonstrable experience of 1st and 2nd Line IT Support in a Service Desk environment, including: Application Support including (but not limited to): Office 365 Administration Office 365 Applications Active Directory SSO Knowledge OKTA Crowdstrike Zoom Video more »
a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customerservice experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »
month, get the days back in the week. Required skills: -fluent in Spanish and English speaking, with strong all-round communication skills. - Plenty of Customerservice experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Global Technology Solutions Ltd
a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customerservice experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »
Familiar with common software environments, including Windows 10, Windows 11, Microsoft Office, and macOS. Physical Capability: Able to perform tasks that require heavy lifting. CustomerService Skills: Excellent customerservice abilities. Health & Safety Compliance: Ability to adhere to Health & Safety guidelines. Desirable: - PC Imaging and Deployment more »
Familiar with common software environments, including Windows 10, Windows 11, Microsoft Office, and macOS. Physical Capability: Able to perform tasks that require heavy lifting. CustomerService Skills: Excellent customerservice abilities. Health & Safety Compliance: Ability to adhere to Health & Safety guidelines. Desirable: - PC Imaging and Deployment more »
Royal Devon University Healthcare NHS Foundation Trust
Job summary Join our team! Could you be our next Service Administrator? An exciting fixed term/secondment opportunity has arisen for a full time Service Administrator to work as part of an established Administration team in Gastroenterology, based in Bowmoor House, Wonford site. The key aspects of … the role to include: Providing excellent customer care. Hospital visits can be stressful and daunting, so you will be a great communicator with strong customerservice skills to put our patients at ease, treating them with tact and empathy Ensuring all administrative processes and enquiries are dealt … on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for an enthusiastic and motivated Service Administrator to join the Gastroenterology team. We can offer a busy and varied role within a vibrant and supportive team. Our teams are made more »
Fixed Term Contract until 31st October 2025 Our Customer Experience directorate are now seeking a Housing Services Development Lead someone to facilitate the development and implementation of improved systems to provide a higher quality customer experience. You will ensure critical business learning from customer feedback is embedded … close partnership with Stonewaters project teams to deliver transformative change. So if you would like to contribute to our ambition to deliver a modern customerservice offering that embeds innovative technologies and operating principles, then we would be delighted to hear from you! The ideal candidate will: Be … passionate about delivering a high level of customerservice and learning innovative technologies and solutions. Have experience of service improvement and working in collaboration with others. Be able to deliver feedback and empower colleagues using a range of methods. Have good planning and organizational skills. Be a more »
as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue is required for a Schools Trust, based in Bristol, South West England. SALARY: £11.44 per hour + Benefits LOCATION … liaise with customers, delivering a professional and enjoyable leisure experience. Working as the Caretaker/Handyperson you will report to the Head of Business Service and will be responsible for holding keys to the Trust sites, opening and closing the facilities and managing bookings and equipment. The Caretaker/… Handyperson you will be passionate about delivering excellent customerservice and delivering solutions to problems that may arise during bookings and available to work evenings and weekends. DUTIES Your duties and responsibilities as the Caretaker/Handyperson will include: Holding keys to the premises Opening the premises before more »