many high-profile and critical support tasks and will therefore be exposed to all areas of the business. This is a dynamic, varied and customer facing role that will allow the successful candidate to be involved in a variety of different duties and responsibilities across the technical support platform. … of ad-hoc scripting (Shell, PowerShell) on Windows Server/Desktop platforms. Assist with vulnerability scanning of devices utilizing standard security scanning tools. Manage customer expectations and resolve queries by working closely with Information Security through effective communication and reporting. Troubleshoot networking related issues using standard networking protocols and … wider IT Teams (Ivanti, VMWare, Hyper-V, Repository Server). Help Identify and implement any training requirements resulting from technical changes that affect the Service Organization by communicating with the System Support Manager. Effectively communicate with other resolver teams to deliver on tasks and assignments and meet strict performance more »
Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank holidays £29.88 per hour. (umbrella) Standby hourly … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »
Scunthorpe, Lincolnshire, North East, United Kingdom
Ongo Recruitment Ltd
Job title: Tenancy Officer - Overall Purpose of Job To provide a high quality, customer focused tenancy management service predominantly within a specified geographical area, ensuring efficient and effective management of the Companys housing stock. Driving Licence is essential for this role 12 month position £22, 413.69 p.a. Mon … leave Health Scheme Pension Training and development Main Responsibilities Deal with all tenancy and estate management issues that form part of Ongos tenancy management service such as starter tenancy visits and permission requests. To deal with all aspects nuisance, neighbour disputes and anti-social behaviour and enforce conditions of … Develop and maintain consultation and participation with residents, including representing Ongo Homes at formal and informal resident meetings or as part of estate or service improvements work. Represent Ongo Homes at multi agency meetings relating to tenancy or estate management issues. Highlight emerging issues within communities and on estates more »
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
Basis. What you'll need to succeed Candidates wishing to apply must be able to demonstrate proven experience in the following key areas: Exceptional CustomerService Technical experience on a busy Service Desk (minimum 2 years) Working in large scale, multi-site environments Experience working to and more »
to Friday) Duration: 6 months (immediate start) IR35: Small Company Exemption Key Responsibilities: Provide BAU IT support for multiple end clients Triage, diagnosis, & support service desk support calls though a ticketing system Provide end user 1st/2nd line support across multiple devices, including, but not limited to Windows … routing, VPN etc. Office 365 or azure administration is desirable but not essential. Software and hardware knowledge Essential Skills & Experience: Proven experience in a service desk BAU environment Strong troubleshooting and technical problem-solving skills. Ability to work both independently and as part of a team. Excellent communication, customerservice and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy. more »
rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited … Installation of authorised software to end user devices. Hardware and user onboarding, off-boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a … team. Excellent communication, customerservice and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to more »
understanding of business analysis, process improvement, and the application lifecycle Well-developed interpersonal and communication skills are required to interpret supplier/partner and customer requirements Planning and organisational skills to ensure that services are deployed and monitored effectively A flexible approach and the ability to work well under … pressure is required to manage unpredictable workloads Be results and customer-focused Self-motivation and effective time management skills including a willingness to learn new skills and methods for delivering services Ability to think creatively and to problem solve Excellent customerservice skills Happy to travel between … sites when required Demonstrable experience with a range of business applications Desirable: Knowledge of ITIL service management best practice Good technical understanding of IT & Digital fields Experience working for a house builder Building and engaging user communities GCS is acting as an Employment Business in relation to this vacancy. more »
NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board
IAU is a partnership venture with the Universities of Bristol (UoB) and West of England (UWE) aimed at embedding new academic research evidence into service delivery. The IAU facilitates the accelerated uptake of evidence generated by local research studies into the local health and care system, as well as … skills Essential Negotiation, motivational and influencing skills to gain agreement and/or cooperation to overcome barriers to understanding. Excellent oral and written communication. Customerservice approach. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as … such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board Address BNSSG ICB 100 Temple more »
Responsibilities: * Support the Sales Account Team across varying tasks including (and not limited to) Excel creation and analysis, supporting the surfacing of optimizations and customer account analysis, PBi dashboard creation and account admin * Build and provide Account team with all client facing reporting requests * Work with Ops teams for … Microsoft Office tools (Excel, PowerBi, Outlook, Word, PPT) * Search/Programmatic/Display or 1+ years working in a digital media experience sales or customerservice People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across more »
Barrow-In-Furness, Cumbria, North West, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
the Stores & Logistics Manager, to safely and accurately receipt, store, pick and pack, dispatch items. Using appropriate IT systems, equipment and processes to meet customer requirements. Skills: Experience of working in a warehouse & logistics environment Working knowledge of SAP (warehouse management) and other ERP systems, MS Excel and Outlook … Fork Lift Truck Licence Holder Excellent communication skills. Ability to use own initiative Knowledge of and practical experience in stores procedures. Customer Focus, experience in delivering customerservice with a positive and can do attitude. Methodical and thorough approach to work, and the ability to multi-task more »
and Laptop/PC builds and support * Remote and some telephone support * MS and Application support - Active Directory, Group Policy, O365 knowledge, bespoke apps. * Customerservice and communication * Microsoft Windows 10/11 support * Hardware and basic phone/network/printer troubleshooting * End User Migrations * Application Support more »
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Adecco
be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent CustomerService skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Adecco
be used as part of the evaluation process: Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent CustomerService skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly A very good understanding of … and associated critical systems in order to understand the impact of outages upon their service. A very good understanding of Exec & International IT Support Service processes and procedures. Must be fully aware of Key Performance Indicators and focus upon their attainment. Solid understanding of Microsoft Surface hardware, Office more »
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
ideally have the following key skills and experience - Training can be provided in some areas listed. 1st Line IT support experience on an IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software … and peripheral troubleshooting and support. Active Directory administration. Excellent CustomerService Microsoft Office 2016 troubleshooting and support. What you'll get in return The initial Contract will be for a 3 Month Period & the Day Rate is up to £140.00 - UMB Co (Inside IR35). What you need more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
Fusion People Ltd
Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Day rate: £135.00 per day in scope of IR35 (payment via umbrella company, PAYE option also available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. Sundays and Bank holidays £29.88 per hour. … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »
Although not exhaustive this will include, patient observations, phlebotomy and taking glucometer readings. The post holder must contribute to the efficient running of the service, and work within The Christie NHS Foundation Trust policies and Health & Safety legislation. Main duties of the job Communication Skills: Ensuring accurate recording/… of three Christie satellite centres delivering Radiotherapy to patients closer to their homes. Working hours must be flexible to fit the needs of the service and individuals will be expected to participate in all shift patterns and will be contracted to work between 6am and 11pm, however routinely the … and receive guidance from Effort Patient transfer Manual handling tasks as required Working Conditions Working hours must be flexible to the needs of the service, this may include working weekends Expected to participate in all shift patterns Teaching/Training Attends all relevant mandatory training courses Maintains own personal more »
summary Would you like to be involved in delivering and supporting IT Solutions that make a difference to our customers? If so, the Informatics service is looking for a full time positive and enthusiastic IT Support Officer to join our dynamic Service Desk team. Supporting across BCU you … related issues reported either via the telephone, informatics portal or in person effectively and efficiently, in a polite and professional manner adhering to negotiated Service Level Agreements. Record accurately all type of IT related issues within the Service Desk's incident management tool. (ITSM) Provide first line technical … support, including the analysis & diagnosis of hardware and software problems to initiate the most appropriate corrective action. Responsible for providing a high-level customer focused service. Responsible for call ownership throughout the call's lifecycle. Main duties of the job Essential Criteria Includes: Educated to Diploma/HNC level more »
/VIP Support to be onsite 5 days a week. One of the biggest parts of the role is looking after VIP customers so customerservice experience is paramount to this role. Skills and experience: Hands-on Windows desktop support building PCs and fixing operating system/driver …/software issues. Microsoft Office - resolving customer issues on all versions. Server administration (eg Active Directory, group policy, logon problems including remote logon issues). 365 and Exchange administration - eg mailbox limits, mailbox sharing, ISP/DNS/MX issues. Smartphone email support (eg mailbox setup and synchronisation issues … . Service now experience Able to build relationships and rapport with clients in a face to face environment. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. more »
learn Able to respond to complicated inquiries and effectively present information based on the audience Able to work in a team environment or independently Customerservice focused Excellent analytical skills Attention to detail, deadlines, and reporting more »
C#, Cloud Platforms or Database Services. A Strong communicator with the ability to influence at all levels, developing sustainable internal & external relationships providing excellent customer service. The individual will drive improvements in the quality of SQL databases. Commutable to Tewkesbury. Reference Number: BBBH ((phone number removed)) To apply for more »
Employment Type: Contract
Rate: £35000 - £40000/annum training, development, health plan
Marlow, Buckinghamshire, South East, United Kingdom
BAP Pharma Ltd
operations in UK, Germany and the USA. We are now looking for highly qualified, experienced and passionate professionals who are dedicated to providing unparalleled customerservice, to continue to drive our business forward and become a part of our success story. Team Administrator/Coordinator - About the Role … MSDS, stability data, equivalency statements) Working directly with clients and suppliers as required via email and telephone discussions Arranging weekly/monthly/quarterly customer conference calls and face to face meetings Team Coordinator - Skills & Experience: Educated to A level standard or higher (or equivalent) 2 - 3 years proven … to continually progress and excel and deliver on our promises to our clients. BAP Pharma - Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No more »
Cheltenham, Gloucestershire, South West, United Kingdom
Guidant Global
developer community which are based across various sites in UK. You will be using best practices to ensure you provide a quality support and service for the systems and hardware that we supply to our users. Role Responsibilities: * Provide second line IT support to the ser community, for example … including raising requisitions and liaising with core suppliers and Commercial colleagues. * Maintain positive working relationships with various related teams. Skills/Experience: Essential: * Strong customerservice background *IT technical knowledge or previous IT Support experience * Have a strong interest in new and existing technologies such as the cloud more »
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
UK Atomic Energy Authority
working hours can be flexible. Job Description This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other areas … HR or Payroll - Excellent organisational skills and attention to detail and ability to work to deadlines - Competent IT and Excel skills - Excellent interpersonal and customerservice skills Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the more »
month contract with potential to extend. This role does fall inside IR35. Key skills Office 365 Exchange Windows Operating Systems Active Directory Strong CustomerService skills. DBS check is required. If you are interested in this role and would like to understand more then please click apply. more »
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
ISR Recruitment Ltd
is highly desired) Strong verbal, written interpersonal, and telephone communication skills are required Microsoft Office skills (PowerPoint, Excel, Word and Outlook) Possess a strong customerservice orientation while maintaining a high level of integrity and confidentiality Please call Matthew Craig here at ISR to learn more . more »