Senior User Researcher
Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Hays
Hays Technology are working with a client who are looking to add a Senior User Researcher to their Customer Service Project. The role will be £525 p/d Inside IR35 on a hybrid basis. You will be responsible for: Responsible for planning, designing, and carrying out research … proposition, service, content, and interaction design so that services work well for users and achieves policy intent. Take a key role in the user research community, applying standards and directly leading user research of our complex, risky and interdependent products and services, working in the open … building evidence to drive product decisions Ability to build and execute a backlog of work, translating user needs into user stories Ability to use diverse research methods to elicit insights into resident and staff needs, designing comprehensive research exercises, and translating these into recommendations and more »
Employment Type: Contract, Work From Home
Rate: £500.0 - £550.0 per day + £525 inside per day
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