ServiceNow Lead ITSM Process Expert
Leeds, West Yorkshire, United Kingdom
Linking Humans
incident management, setting and improving the operating model for change managers, CAB, and incident managers. Possess deep knowledge of configuration management, ensuring a healthy CMDB lifecycle in collaboration with the configuration manager. Improve service request management to reduce costs and increase satisfaction. Establish meaningful ITSM metrics and key user circles more »
Employment Type: Contract
Posted: