1 to 2 of 2 Permanent Performance Management Jobs in Aylesbury

of £62,000 per year Main Purpose and Scope of the Role The Development Director will be a key part of the Action4Youth Senior Management Team, contributing to strategic development of the whole organisation and taking responsibility for the leadership and management of all aspects of business development … To: Chief Executive Officer Responsible For: Developing and implementing ambitious strategies for fundraising, marketing and sales to increase income, support and growth The line management of the Marketing, Fundraising and Sales teams, ensuring achievable but stretching targets are set and met Creating captivating marketing campaigns and activity to promote … income targets Creating a positive culture within teams so all members can thrive Contributing to the charity's strategic development Working With: The Senior Management Team Duties and Key Responsibilities Development/Sales To identify opportunities for the growth of Action4Youth through sales, contracts or fundraising To increase sales more »

Fairford Leys, Aylesbury The Role Do you possess a minimum of 3 years' experience in a customer support or service management role? Are you a strong leader with the ability to analyse data and metrics, along with the capability to guide a team to success? If so, we have … customer service professional who thrives in a supportive environment, we encourage you to apply! Key Responsibilities: Lead and manage the customer support team including performance management. Develop and implement customer service policies and procedures to ensure consistent, high-quality service. Monitor and analyse support metrics to identify areas for … Collaborate with Product Leads and other departments to ensure a seamless customer experience and effective communication. Prepare and present regular reports on customer service performance and trends to senior management. Stay updated with industry trends and best practices in customer support and service management. The Company Dayta, established in more »