1 of 1 Permanent 2nd Line Support Jobs in Birmingham

Job Title: 1st/2nd Line IT Support Engineer Location: Birmingham Salary: £29,000 Our client, a reputable Managed Service Provider (MSP) known for its excellent company culture and commitment to employee development, is seeking a talented 1st/2nd Line IT … will play a crucial role in ensuring the smooth operation of IT hardware, servers, Office 365, and Windows environments. Key Responsibilities: Provide 1st and 2nd line support for a variety of IT issues. Troubleshoot and resolve problems related to IT hardware, servers, Office 365, and … documentation of support requests and resolutions. Deliver exceptional customer service and ensure client satisfaction. Ideal Candidate: Previous experience in a 1st/2nd line support role. Strong knowledge of IT hardware, servers, Office 365, and Windows. Excellent troubleshooting and problem-solving skills. Outstanding more »