10 of 10 Permanent Knowledge Management Jobs in the City of London

Assist with UAT for complex functionality. Maintain Salesforce expertise (Certified Administrator) and understanding of OmniStudio and the Salesforce ecosystem. Apply Scrum Product Owner principles and practices. Essential Skills Strong knowledge of Salesforce architecture and core clouds (Service Cloud, Experience Cloud). Proficiency in Salesforce Classic and Lightning Experience. Familiarity with Lightning Web Components/Aura, APIs, and integration patterns. … Experience in Case Management, Knowledge Management, and Contact Centre solutions. Understanding of DevOps processes and secure design principles. Nice to Have: Exposure to Einstein products, Agentforce, Data Cloud. Additional Salesforce certifications beyond those listed below. Qualifications Salesforce Certified Administrator (Essential but flexible) Salesforce Certified Service Cloud Consultant (Essential but flexible) Certified Scrum Product Owner (Essential but flexible More ❯

unique opportunity to gain hands-on experience in corporate reporting, campaign design, and stakeholder communications within an international organization. Responsibilities and Duties: Digital & Analytical Support Internal Systems of record knowledge, Data Analysis trends, Reports Automation and Dashboards Creation. Creative communications plan based on data driven analysis. Work with Office 365 and other collaboration tools to manage and present data. … tools, reporting systems, and campaign design. Experience working across regions and collaborating with diverse stakeholders. Essential Requirements: Bachelor’s degree in Data Analytics, Marketing, Safety & Sustainability, Digital Communication & Technology, Management, Information Systems, Knowledge Management, Corporate Social Responsibility, Sustainability Management or related field. Proficiency in Microsoft Office 365 and communication tools. Strong writing, editing, and presentation skills. … Interest in digital reporting, communication strategies, and stakeholder engagement. Preferred Skills: Basic knowledge of Power BI or other reporting software. Interest in AI and data visualization for communications. Ability to adapt messages for different audiences and platforms. BlueFlex Scheme: We offer hybrid working with a combination of on-site & home working days to achieve the right work-life balance More ❯

Support Manager based in the City of London by Liverpool Street. The firm have over 30Bn in AUM and are a leader in their field focused on adding wealth management services for private and institutional clients. There is a wide focus on the tech team who service a huge range of clients and over 500 staff in London. Including … Software Development; Data Engineering; Infrastructure; DevOps and Automation & Service Delivery. The role is a Manager role with direct line management duties and this experience and coming from wealth or asset management are key. The role: Team Leadership & Management Lead, manage, and develop the application support team to ensure high performance and continuous growth. Allocate resources effectively to … meet service demands and project requirements. Service Operations & Incident Management Oversee the resolution of application-related incidents, service requests, and problems within agreed SLAs. Act as the escalation point for critical application issues and act as a major incident manager. Application Lifecycle Support Ensure effective support for applications throughout their lifecycle, including deployment, maintenance, and decommissioning. Collaborate with development More ❯

Project Management Officer - Technology & FX Location: London (Hybrid) Overview Albany Beck is seeking an experienced PMO professional to join a high-profile technology delivery function within a major financial-market organisation (client name not disclosed). You will operate as an embedded Project Support Officer, working alongside senior Program Managers and Delivery Leads to drive governance discipline, enhance delivery … effectiveness, and embed project-management best practice across a diverse portfolio of technology initiatives. This role is well-suited for an individual who thrives in structured, highly regulated environments and can influence delivery quality, consistency, and adherence to enterprise governance frameworks. Key Responsibilities Project & Program Governance Support Enforce compliance with defined delivery governance standards and internal control processes. Prepare … Track actions through closure, engaging with internal teams and third-party stakeholders as required. Conduct periodic reviews of governance artefacts and ensure correct document versioning and storage. Reporting & Data Management Produce and validate status reports, highlight summaries, and management information for senior stakeholders. Maintain program-level RAID logs, ensuring rigorous definition, assessment, escalation, and lifecycle management. Support project More ❯

DevOps, Git, and related technologies. Automate code build, test, and deployment processes for Salesforce metadata, Apex code, Lightning components, and integrations. Manage source code repositories, branching strategies, and release management in line with best practices for Salesforce and Azure DevOps integrations. Monitor, troubleshoot, and resolve issues in the release pipeline, ensuring minimal disruptions and maximum efficiency. Implement robust security … controls, access management, and compliance measures within the DevOps ecosystem. Collaboration & Communication Provide regular updates, progress reports, and recommendations to senior leadership and project stakeholders. Performance Monitoring & Optimization Define and track key performance indicators (KPIs) for Salesforce DevOps processes, continuously seeking opportunities for optimization and automation. Utilize monitoring and analytics tools to proactively identify bottlenecks, inefficiencies, and potential risks … within CI/CD pipelines. Drive root cause analysis and implement corrective actions to address issues related to deployments or platform integrations. Documentation & Knowledge Management Create and maintain comprehensive documentation for DevOps processes, CI/CD pipelines, release management, and support procedures. Required Skills & Qualifications Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering More ❯

shared goals and dependencies. Product Release Coordination Oversee the end-to-end release lifecycle — ensuring readiness, coordination, and post-release validation across all teams and stakeholders. Partner with Product Management, Engineering, and Product Marketing to enable smooth, predictable, and high-quality launches. Continuously refine release practices to improve speed, quality, and transparency and ensure consistency across teams and Clusters. … accelerate problem definition, idea validation, and stakeholder alignment. Help product managers work with cross-functional partners to clarify requirements, gather estimates and drive alignment on feasibility and impact. Product Knowledge Management Ensure maintenance and continuous improvement of repositories of product features, user documentation, internal FAQs, and training materials. Regularly brief and train cross-functional partners on product updates … scale and ensuring agile principles are well-embedded within the Cluster Experience and skills required: Background and Experience: A solid and sustained track record in product operations or product management A qualification in Computer Science, Engineering, Programme Management, or a related field Proven product and technical background with an ability to communicate effectively with engineers and technical stakeholders More ❯

In this role, you will manage the full lifecycle of e-learning and digital knowledge projects, from scoping and planning through to delivery and evaluation. Coordinate teams, manage stakeholders, and ensure high-quality, on-time, and on-budget delivery of innovative learning solutions. Key Responsibilities Plan, deliver, and track multiple e-learning or knowledge management projects. Define … projects meet quality, accessibility, and data standards. Monitor risks, issues, and change requests. Contribute to improving PM processes, tools, and reporting. Skills & Experience 5+ years managing digital learning or knowledge projects. Strong grasp of e-learning tools, LMS/LXP platforms, and SCORM/xAPI standards. Proven project delivery, budgeting, and stakeholder management skills. Excellent communication, organization, and More ❯

a Machine Learning Engineer (Contract) to support a global education organisation on an ongoing AI workspace project. The work will focus on extending internal tooling and integrating intelligent document management capabilities used across multiple regions. This is a hands-on individual contributor role, ideal for someone who enjoys working end-to-end from data and architecture through to deployment … and knowledge transfer within a collaborative, agile delivery team. Key Responsibilities Develop and maintain project-specific workspace functionality, including: File storage, metadata and system prompt management UI integration with collapsible sidebar navigation Build or integrate a SharePoint or cloud-based file environment, including: Permissioned repositories for business units to upload and access documents independently A pre-defined library … proficiency in Python with experience in machine learning deployment and MLOps tooling Understanding of SharePoint. Strong Azure, or similar cloud-based storage and directory structures Experience building document or knowledge management systems Ability to work autonomously, taking ownership from design through to delivery More ❯

the Software Development Life Cycle. Responsibilities : Design and implement integrations between various platforms and applications Provide advisory, design, implementation and development services Provide technical leadership encompassing strong stakeholder communication & management Provide functional and technical consultation, investigation and analysis of requirements and issues relating to new and existing integration solutions Consistently deliver high quality solutions to existing and new clients … associated risks and assumptions relating to the solution being proposed Help build the core elements of OSF Digital, including tools, templates, assets, frameworks, practices, products and offerings Contribute to knowledge management through documentation of completed assignments in the form of case studies, author white papers or presentations on technical solutions and services offered Own and report on integration … required Demonstrate strong autonomy and ownership from design to implementation, delivering complete solutions with minimal supervision. Seamlessly switch between multiple cloud environments, such as Salesforce Core, Marketing Cloud, Order Management, and Commerce Cloud, selecting or integrating the most suitable technologies for each project. Independently manage the entire process from high-level objectives — understanding requirements, designing, building, and deploying the More ❯

test approach Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model Integrate test suites into the test management system and custom test harnesses Familiar with implementation of design patterns, modularization, and user libraries for framework creation Elaborated Skills: Maintain & Understand test automation frameworks and other solutions, minimum … group coordination within the modules of the project. Effectively collaborates and communicates with the stakeholders and ensure client satisfaction Train and coach members of project groups to ensure effective knowledge management activity. Create Estimation, Status Dashboards. Roadmaps and present to clients More ❯