18 of 18 Permanent Knowledge Management Jobs in the City of London

opportunity for an experienced real estate lawyer to move into a highly strategic knowledge, innovation and legal technology role within a leading UK law firm. The position combines traditional knowledge leadership with responsibility for a major document automation and technology-enabled service delivery project. Client Details Our client … recognised for its collaborative culture, innovative mindset and investment in technology-enabled legal services. Its Real Estate team advises across commercial property, investment, asset management, corporate real estate support, development, construction and real estate disputes. The practice has a clear growth strategy and is investing heavily in innovation ...

fosters cross-functional collaboration around a shared client-centric vision. As part of the Global PMO, you will lead key global client data management initiatives, partnering with Business, IT, Legal, Security, Data Governance and external partners to drive scalable, compliant and client-focused solutions. You will play a central … governance, data quality, privacy and client data capabilities while ensuring alignment across a complex global organisation. This role requires strong expertise in client data management, stakeholder engagement, governance and project delivery within an international matrix environment. Reports to: Head of Global PMO - Pioneer Key Responsibilities Client Data Management ...

Operations Support The Analyst role will support and drive process analysis and transformation across elements of the Order-to-Cash lifecycle, including sales-order management, stock fulfilment, inbound controls, customer & supplier management, product catalogue management, credit management, collections and dispute controls, process reporting, billing and invoicing. … Apply a strong working knowledge of Microsoft Dynamics 365 Finance & Operations, including core finance and operations modules, system navigation, standard functionality, and data structures such as working tables and data management projects. Support the Global O2C team in the use of Microsoft Dynamics 365 F&O, including issue ...

care about the impact our work has on our customers and their customers alike. We are ‘problem solvers’ who call on our collective experience, knowledge and skills to support customers to access benefits early. We are reimagining how consulting services are delivered, taking a human-centred approach … technology will and will not add value, and build trusted relationships with customer, operational, technical and senior stakeholders. The role will support the Portfolio Management Office while also contributing to the wider operating model across reporting, governance, planning, approvals, onboarding, knowledge management and cross-functional delivery. ...

experienced IT Service Manager - User Experience & Software Assets to join their Technology team. This is an excellent opportunity for an experienced IT Service Management or Software Asset Management professional to take ownership of the organisation's software, licensing and related services, ensuring they remain secure, compliant, cost-effective … agreements and vendor relationships, while identifying opportunities to rationalise software, reduce costs, improve compliance and minimise security risks. Although there are no direct line-management responsibilities, you will use your leadership, coaching and influencing skills to support colleagues and external partners and drive continuous improvement. Key Responsibilities Manage software ...

Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning Marketing, Sales, Service, Customer Data Management (CDM), Incentive Compensation, and CX Analytics. You will facilitate business and technical discovery workshops, translate business requirements into scalable solution architectures, conduct … architectures across Marketing, Sales, Service, CDM, and CX Analytics. Design and guide implementation of Oracle Marketing Cloud/Eloqua capabilities including marketing automation, campaign management, customer segmentation, lead nurturing, lead scoring, forms, landing pages, and automated communications. Define integration approach between Eloqua and CRM/Sales Cloud/third ...

platform to improve workflows, reduce manual effort, and enhance business decision‐making. Guide teams in designing effective AI‐enabled processes, including workflow automation, knowledge retrieval, research support, reporting, and operational tasks. Evangelize best practices in AI usage, including prompt and context engineering, responsible AI, evaluation, governance, and human oversight. … agent usage, automation patterns, and value measurement. This role has the authority to shape enablement priorities, training content, and adoption playbooks across Capital Markets. KNOWLEDGE AND SKILLS Above all we are looking for a top class AI Enablement Engineer with excellent interpersonal skills. We want to hear from ...

best customer and employee experiences on the planet. We do this through leveraging deep expertise across sales, service, marketing and operations transformation. With extensive knowledge of Salesforce's industry‐leading capabilities, we help clients modernise how they engage customers, empower employees, and drive operational excellence. You will join … Salesforce Service Cloud transformation programmes and customer service modernisation initiatives. Deep understanding of customer service operations, including: Contact centre and call centre operations, Case management, Omnichannel service, Workforce productivity, Knowledge management, Digital self‐service, Customer support operating models, Service metrics and performance management. Proven ability to engage ...

Implementation: Lead or participate in SAP OTC implementation projects, ensuring timely and quality delivery of solutions. Configuration: Configure SAP OTC modules, including Sales Order Management, Pricing, Billing, and Credit Management. Integration: Integrate SAP OTC with other SAP modules (e.g., ERP, CRM, BW) and third-party systems. Testing: Develop … validate SAP OTC functionality and ensure data accuracy. Support: Provide ongoing support to clients, addressing functional and technical issues related to SAP OTC. Knowledge Sharing: Contribute to knowledge management initiatives, sharing expertise and best practices within the team. Requirements: Have at least 8-10 years of experience ...

escalation point for complex technical and operational issues, ensuring issues are fully diagnosed and followed through to resolution Identify recurring issues, knowledge gaps, reuse learning and drive root cause fixes that reduce repeat demand Act early on operational risks and communicate clearly with employees, stakeholders and partner teams Drive … knowledge, self-service, automation and process standardisation to improve service quality and efficiency Partner effectively across ETS, Engineering, Infrastructure and Product, sharing context and ownership Use service data to identify improvement opportunities and influence changes to tools, processes and policy Maintain strong governance across tickets, documentation, procedures and service ...

integration, automation, and cloud-native services. Practical experience leveraging AI-driven workplace tools (e.g., Copilot, Power Platform, Cognitive Services) to drive innovation and efficiency. Knowledge of Zero Trust security principles, including identity, conditional access, device security, data loss prevention, and threat protection. Skilled in enterprise information architecture, content migration … Protection, Threat Protection, Defender for Endpoint, Defender for Cloud Apps Zero Trust security principles - Data loss prevention, cloud app security, device compliance Endpoint & Device Management Microsoft Endpoint Manager - Intune, Configuration Manager (SCCM), Co-management workloads Windows Autopilot - provisioning and lifecycle automation Windows as a Service - servicing, updates, patch ...

SharePoint Online, Copilot, AI agents, and Power Platform automation. Lead migrations from legacy platforms to Microsoft 365, ensuring adoption of AI-powered workflows and knowledge management tools. Configure governance, security, and compliance controls across Microsoft 365, including Purview, retention policies, sensitivity labels, and external sharing. Advise clients … adoption across business, IT, and security stakeholders. Required Experience 8+ years experience across SharePoint Online, Microsoft 365, Power Platform, and security/compliance. Strong knowledge of Microsoft 365 services including Teams, OneDrive, Exchange Online, Entra ID, Defender for O365, and Cloud App Security. Hands-on experience with Purview, governance ...

criminal financial litigation. As members of case teams, Analysts work alongside lawyers and business professionals, with exposure to client matters, pro bono work, knowledge management and global business development. The work is varied and fast-paced, with responsibilities adapting to the needs of each matter. We are seeking … required . As Analysts progress, they develop highly desirable transferable skills in research and problem-solving, financial and quantitative analysis, project and matter management, and written and verbal communication. These skills open doors across a wide range of careers and industries. Our alumni have gone on to pursue diverse ...

trusted relationships with stakeholders ranging from individual tax practitioners through to Tax Partners, Heads of Tax, Tax Directors and firm owners, as well as Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer … progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. You will partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. You'll also play an important role in helping ...

provide 2nd line support to users in all their offices. An ideal candidate must have a combination of the following skills: A broad technical knowledge is required, alongside ITIL experience in Incident, Request, Change, Problem, Release, Event and Knowledge management Demonstrate strong organisational skills and be accountable ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core ...

Overview Citisoft is a global consulting firm dedicated to enabling change in the investment management industry. Our consultants are industry experts who have delivered transformative initiatives for global asset managers, asset owners, insurers, and asset servicers. We partner with clients to drive technology, operations, and data initiatives from conception … deployment. Our consultants draw from buy-side asset management experience in a variety of functions throughout the investment lifecycle. Great candidates are motivated and have a high level of professionalism and ability to collaborate. We hire for four primary consultant roles based on depth of experience. Submit your ...