12 of 12 Permanent Knowledge Management Jobs in the City of London

Head of Knowledge Management £65,000 to £85,000 basic salary per annum plus an excellent benefits package including bonus, pension, 25 days holiday (can buy up to 10 additional days), two wellness days, healthcare, life insurance, income protection, hybrid working (two days on site), and more. … client, a leading UK law firm ranked as one of the best companies to work for in the country, is seeking a Head of Knowledge Management to establish and develop a modern Knowledge Management function across the firm. This is a rare opportunity to take ownership ...

Head of Knowledge Management £65,000 to £85,000 basic salary per annum plus an excellent benefits package including bonus, pension, 25 days holiday (can buy up to 10 additional days), two wellness days, healthcare, life insurance, income protection, hybrid working (two days on site), and more click ...

last with 15 - 16 Months with the hand over period Key Responsibilities Service Delivery Alignment: Help the wider team establish and maintain service management processes, including incident management, problem management, and change management. Define service delivery frameworks, processes, and methodologies to ensure consistent and efficient service delivery … multiple regions; and Collaborate with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality ...

team works across multiple business divisions, identifying, prioritising and implementing AI opportunities that drive measurable outcomes. Current initiatives span conversational AI, voice AI, knowledge management and RAG-based solutions. This role offers the opportunity to influence AI adoption at scale across commercial growth functions. Role As a Senior … income + 20% bonus Working Model: Southwark, London | 3 days per week in office Tech Stack: Generative AI, LLMs, Conversational AI, Voice AI, RAG, Knowledge Management Systems, Low-Code/No-Code AI Solutions Visa Sponsorship: No sponsorship available Interested? Please apply below. ...

that enable business growth, customer experience improvement, operational efficiency, and regulatory compliance. Leading the full technology lifecycle including product engineering, platforms, cloud, architecture, service management, IT operations, service desk and workplace technology , ensuring services are secure, resilient, cost-effective, and designed around customer and colleague experience. The role reports … embedded AI capabilities to ensure resilient and scalable production operations. Reduce time-to-market while improving quality, stability, and performance. Technology Operations & Service Management Own the full IT Service Management (ITSM) operating model including: Service Desk and end-user support Incident, problem, change and release management Major ...

solutions. The role is based in London. We generally spend two days per week in the office. Whilst there is no expectation of existing knowledge of tax, we would expect you to develop a degree of domain knowledge over time. What will you need? Deep Technical Expertise: Hands … experience designing, specifying and developing software AI Knowledge: Ability to articulate clearly how generative AI can solve document management, workflow automation, and knowledge management challenges. Proven Track Record: Experience leading and mentoring others Programming Skills: Have heavily used modern object-oriented languages such has C# ...

range of AI-enabled transformation initiatives, which could include Generative AI, internal AI assistants, customer-facing conversational AI, intelligent document processing, workflow automation, knowledge-management solutions and machine-learning capabilities. Key responsibilities will include: Leading AI and automation projects from initial business case and planning through design, build … financial services environments. Experience managing cross-functional teams including AI/Data specialists, engineers and business stakeholders. Experience delivering cloud-hosted technology solutions. Strong knowledge of technology governance, risk management and the software delivery lifecycle. Experience managing vendors and SaaS/technology partners. Excellent stakeholder management ...

using the latest agentic coworking technologies. You will provide hands-on technical leadership for building domain-specific agents and tooling, and for developing internal knowledge and skills repositories that enable safe, repeatable automation aligned to business area operating procedures. Working with the Head of the Lab, you will execute … need Proven experience leading the delivery of technology solutions to business areas in complex production environments, with ownership of business outcomes Extensive knowledge and hands‐on experience of solutions architecture, software engineering and business process automation Strong hands‐on experience with agentic coding and/or coworking technology ...

legal technology, automation and AI-enabled tools across the function. Identify practical AI use cases across areas such as drafting, research, contract review, knowledge management, matter triage and reporting. Establish scalable processes across matter intake, contracting, workflow management and legal service delivery. Define and track Legal KPIs … management information and performance reporting . Partner with senior stakeholders across Technology, Finance, People and Strategic Projects. Provide senior legal support on significant commercial and strategic matters. Manage Legal and Procurement budgets, external counsel relationships and legal spend. Oversee Procurement and support corporate and subsidiary governance. Lead, coach ...

powered solutions that increase efficiency and productivity. Acting as the link between legal professionals and technology, you'll collaborate with Customer Success and Account Management teams to deliver practical, measurable outcomes. You will engage with senior stakeholders—including Partners, General Counsel, Legal Operations, Innovation, Knowledge Management … firm or large in-house legal team. Experience working with complex legal workflows across transactional, contentious, or advisory matters. Excellent consulting, facilitation, and stakeholder management skills, with confidence engaging senior legal professionals. A genuine passion for legal technology, AI, and transforming legal service delivery. Strong relationship-building, communication ...

will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality and adoption. … work closely with Partners, General Counsel, Knowledge Management, Innovation, Legal Operations and Technology teams to solve real business challenges. Responsibilities Lead workflow discovery sessions with customers to understand current legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows ...

interdependent workstreams designed to improve how data is identified, classified, governed, protected and managed across the organisatio n. This is not a generic project management role or a deeply technical architecture position. It requires someone who can operate confidently between business change, data governance, cyber security and programme delive … wider busin ess.Support the identification, classification and assignment of ownership for critical data ass ets.Establish practical governance processes covering data ownership, lifecycle management, retention, protection and acc ess.Build an enduring data governance capability that becomes embedded into day-to-day business operati ons.Strengthen governance around data access, including role ...