9 of 9 Permanent Knowledge Management Jobs in the City of London

data to support analytics, reporting, integrations, and emerging AI capabilities. The Data Governance Framework provides the structure and operating model to drive effective data management and influence data-related behaviours across the Firm. It has established the mechanisms for oversight, control (planning, monitoring, and enforcement), and leadership of data … bottom-up and top-down approach to embedding and supporting effective Data Governance. In addition, the Senior Manager partners closely with Business Intelligence, Knowledge Solutions and Innovation teams to ensure strong data governance foundations underpin the data and analytics, knowledge management, enterprise search, automation, and AI-driven ...

integrations Strong experience in Python development and scripting Hands-on experience with JavaScript, REST APIs, and automation Experience with CMDB, reporting, and dashboards Knowledge of Agile and ITIL processes ITSM ITOMComplaints Management Problem Management Knowledge Management Responsibilities: Design and develop ServiceNow ITSM solutions and workflows ...

Knowledge Analyst A fantastic opportunity has arisen for a Knowledge Analyst to join a London based law firm on a permanent basis. Knowledge Analyst Key Responsibilities: * Assisting with creation of intranet pages and team sites on our enterprise collaboration/content management portals. * Liaising directly with … Partners, Knowledge Lawyers and staff providing regular updates on central Knowledge & Data team activities and projects. * Working closely with the intranet's content editors on a day-to-day basis to ensure they are posting, editing and tagging correctly so it is optimised for search and AI. Knowledge ...

Process Innovation * Take ownership of the company's AI implementation roadmap within customer service, identifying opportunities to deploy Claude AI for automation, triage, knowledge management, and response efficiency. * Design and implement workflows and automations that reduce manual effort, improve response times, and free the team to focus … decisions. * Support the building and maintenance of a successful customer service strategy for the new product Profile Essential * Proven experience in a customer service management or team lead role, ideally within a technical, B2B, or product-led environment. * Demonstrable track record of hitting SLA targets and delivering a high ...

present value creation models for the customer that may be delivered through the JAGGAER ONE solution Contribute to product development, competitors positioning, and knowledge management. Principal Responsibilities Understand and present the JAGGAER value proposition and competitive differentiators internally and externally through innovative solution presentations, proposals, demonstrations, webinars, and thought … leadership channels across the entire JAGGAER solution suite. Collaborate with the Sales and account management teams to build out a commercial proposition aligned to strategy and a relevant business case. Understand and communicate how JAGGAER has delivered value to existing customers and its applicability to prospects Develop strong relationships ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core ...

globally recognised brands, the business is scaling rapidly following exceptional growth over the last 12 months. Their platform combines AI-powered workflows, automation and knowledge management to help in-house teams operate more efficiently and scale their impact across the wider business. With strong product-market … Enterprise) Track record of exceeding quota in a high-growth environment Experience managing full sales cycles Comfortable selling into enterprise organisations Strong discovery, stakeholder management and closing skills Experience within AI, LegalTech, workflow automation or B2B SaaS is advantageous The Application Process: Talent Interview Hiring Manager CRO Interview Offer ...

strategies, and delivering high-quality proposals. You will also play a key role in modernising our bid function through AI-led innovation and knowledge management. More About the Opportunity: Lead end-to-end bid lifecycle (RFI, RFP, RFQ) across global opportunities Drive bid strategy, win themes, and value proposition … timely and quality inputs Develop high-impact proposals using PowerPoint, Word, and digital formats (HTML/web-based) Own and manage the global bid knowledge repository (case studies, templates, credentials) Ensure consistency, compliance, and quality across all submissions Leverage AI tools to enhance proposal development, research, and productivity Track ...