Service Manager (ServiceNow)
- Hiring Organisation
- DGH Recruitment
- Location
- City of London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £90,000
arisen for a Service Manager (ServiceNow) to join our London based law firm on a permanent basis. Service Manager (ServiceNow) Summary: The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We're implementing ServiceNow … standardise processes and drive efficiency through AI, agents and automation. Service Manager (ServiceNow) Key Responsibilities: * Configure and deliver ServiceNow solutions, including HR workflows, case management and self-service portals. * Identify opportunities for process improvement through AI, automation and digital transformation. * Develop and maintain service catalogues, SLAs and knowledge ...