12 of 12 Permanent Knowledge Management Jobs in the City of London

Head of Knowledge Management £65,000 to £85,000 basic salary per annum plus an excellent benefits package including bonus, pension, 25 days holiday (can buy up to 10 additional days), two wellness days, healthcare, life insurance, income protection, hybrid working (two days on site), and more. … client, a leading UK law firm ranked as one of the best companies to work for in the country, is seeking a Head of Knowledge Management to establish and develop a modern Knowledge Management function across the firm. This is a rare opportunity to take ownership ...

Corporate Practice Innovation & Knowledge Lawyer London | Hybrid (1 day per week in office) An exciting opportunity has arisen for an experienced Corporate Practice Innovation & Knowledge Lawyer to join the London office of a leading international law firm. This is a strategic role supporting a high-performing Corporate practice … with responsibility for developing the team's knowledge resources, training programmes and legal innovation initiatives. Working closely with partners, fee earners and business services teams, you will help shape how the practice leverages AI, automation and legal technology to enhance client service, improve efficiency and support lawyers across ...

Head of Knowledge Management £65,000 to £85,000 basic salary per annum plus an excellent benefits package including bonus, pension, 25 days holiday (can buy up to 10 additional days), two wellness days, healthcare, life insurance, income protection, hybrid working (two days on site), and more click ...

last with 15 - 16 Months with the hand over period Key Responsibilities Service Delivery Alignment: Help the wider team establish and maintain service management processes, including incident management, problem management, and change management. Define service delivery frameworks, processes, and methodologies to ensure consistent and efficient service delivery … multiple regions; and Collaborate with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality ...

Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning Marketing, Sales, Service, Customer Data Management (CDM), Incentive Compensation, and CX Analytics. You will facilitate business and technical discovery workshops, translate business requirements into scalable solution architectures, conduct … architectures across Marketing, Sales, Service, CDM, and CX Analytics. Design and guide implementation of Oracle Marketing Cloud/Eloqua capabilities including marketing automation, campaign management, customer segmentation, lead nurturing, lead scoring, forms, landing pages, and automated communications. Define integration approach between Eloqua and CRM/Sales Cloud/third ...

range of AI-enabled transformation initiatives, which could include Generative AI, internal AI assistants, customer-facing conversational AI, intelligent document processing, workflow automation, knowledge-management solutions and machine-learning capabilities. Key responsibilities will include: Leading AI and automation projects from initial business case and planning through design, build … financial services environments. Experience managing cross-functional teams including AI/Data specialists, engineers and business stakeholders. Experience delivering cloud-hosted technology solutions. Strong knowledge of technology governance, risk management and the software delivery lifecycle. Experience managing vendors and SaaS/technology partners. Excellent stakeholder management ...

integration, automation, and cloud-native services. Practical experience leveraging AI-driven workplace tools (e.g., Copilot, Power Platform, Cognitive Services) to drive innovation and efficiency. Knowledge of Zero Trust security principles, including identity, conditional access, device security, data loss prevention, and threat protection. Skilled in enterprise information architecture, content migration … Protection, Threat Protection, Defender for Endpoint, Defender for Cloud Apps Zero Trust security principles - Data loss prevention, cloud app security, device compliance Endpoint & Device Management Microsoft Endpoint Manager - Intune, Configuration Manager (SCCM), Co-management workloads Windows Autopilot - provisioning and lifecycle automation Windows as a Service - servicing, updates, patch ...

product portfolio. This position drives revenue growth by delivering strategic pre-sales expertise in a fast-paced, entrepreneurial environment—combining deep technical and functional knowledge with proven ability to sell complex SaaS solutions to enterprise organizations. The role requires balancing sophisticated commercial engagements with systematic firm-building activities that … multiply team impact. The role also requires the ability to apply product, industry knowledge and soft skills to deliver excellence during commercial engagements. Responsibilities: Core Pre-Sales Activities: Deliver deep-dive product demonstrations and presentations tailored to prospect business objectives and technical requirements Lead technical evaluations including POCs, RFPs ...

SharePoint Online, Copilot, AI agents, and Power Platform automation. Lead migrations from legacy platforms to Microsoft 365, ensuring adoption of AI-powered workflows and knowledge management tools. Configure governance, security, and compliance controls across Microsoft 365, including Purview, retention policies, sensitivity labels, and external sharing. Advise clients … adoption across business, IT, and security stakeholders. Required Experience 8+ years experience across SharePoint Online, Microsoft 365, Power Platform, and security/compliance. Strong knowledge of Microsoft 365 services including Teams, OneDrive, Exchange Online, Entra ID, Defender for O365, and Cloud App Security. Hands-on experience with Purview, governance ...

will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality and adoption. … work closely with Partners, General Counsel, Knowledge Management, Innovation, Legal Operations and Technology teams to solve real business challenges. Responsibilities Lead workflow discovery sessions with customers to understand current legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows ...

trusted relationships with stakeholders ranging from individual tax practitioners through to Tax Partners, Heads of Tax, Tax Directors and firm owners, as well as Knowledge Management, Innovation, Operations and Technology teams. You will use workflow adoption and usage data to identify barriers and expansion opportunities, demonstrate measurable customer … progressing customers from initial engagement and activation through to sustained workflow usage across teams and tax disciplines. Youll partner with Customer Success, Account Management, Tolley Product Development and Tax technical content teams to turn customer needs into working solutions. Youll also play an important role in helping us learn ...

maturing specific AI product offerings with clear service, commercial and operational models. Embedding AI into existing services and internal operating capabilities. Improving automation, documentation, knowledge management, engineering productivity and operational efficiency. Supporting secure, governed and supportable AI adoption through modern delivery and assurance practices. Designing and delivering enterprise … roadmaps, operating models and delivery plans. Creating reference architectures, implementation patterns, proposal content and reusable delivery frameworks. Applying modern delivery, secure engineering, automation, release management or platform operating practices. Working with security, governance, compliance, service design and operational transition teams. Shaping commercial opportunities, bids, statements of work, managed service ...