6 of 6 Permanent Knowledge Management Jobs in the City of London

architecture. Key Responsibilities Functional Solution Design Own the functional design of Dynamics 365 Contact Center and Customer Service solutions, covering cases, interactions, queues, routing, knowledge, and service processes. Translate business requirements into clear functional designs, user stories and configuration approaches. Drive a “configure first” mindset, minimising unnecessary customisation. Contact … early‐life support. Adoption, Quality & Governance Design with adoption in mind, considering usability, role clarity and operational readiness. Ensure functional designs support reporting, quality management and continuous improvement. Maintain clear and usable functional documentation. Collaboration with Technical Architecture Work closely with Technical Architects to align functional requirements with technical ...

ServiceNow Solution Architect | Management Consulting 📍 Hybrid Working | London | Manchester | Birmingham | Bristol | Glasgow | Newcastle | Woking 💰 Salary £110,000 - £120,000 + Bonus + Excellent Benefits 🔐 SC clearance eligibility or ideally ACTIVE SC CLEARANCE REQUIRED 🚨 Sole UK Nationals only Drive Transformation. Shape Solutions. Win New Business. Are you an experienced ServiceNow … leading technology consulting practice, helping major organisations transform their employee and customer experiences through innovative ServiceNow solutions. This is a highly consultative role combining management consulting, solution architecture, pre-sales and strategic advisory. You’ll work with senior client stakeholders to understand complex business challenges, shape transformation strategies ...

orchestration and automation. Define Salesforce Data Cloud architecture, including customer data unification, identity resolution, segmentation and activation strategies. Architect Service Cloud capabilities including Case Management, Omni-Channel Routing, Knowledge Management, Entitlements, Milestones and Service Console. Design enterprise integration architecture using REST APIs, SOAP APIs, Platform Events ...

battery optimisation and project revenues. Explore the use of Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI copilots and autonomous agents to improve knowledge management and engineering productivity. Create scalable data pipelines that ingest, clean and integrate large datasets from weather providers, National Grid, Distribution Network Operators ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and client account management. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation Collate market intelligence Core attributes required: Highly coachable Highly organised with the ability to multi-task ...

Partners and Principals on the execution of executive search mandates, owning the research phase of the search process as well as proactively contributing to knowledge management and business development preparation. Research is a critical part of the client solution and is valued as the most vital element … documents, status reports and candidate appraisals Attend candidate and client meetings Capture and share relevant search, sector and market related information, trends, data and knowledge Assist with the preparation of compelling pitch documentation and business generation strategies Collate market intelligence and grow the clients network across key markets Core ...