Lead Technical Support Specialist
Dartford, Kent, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Intec Select
Lead Technical Support Specialist Automotive Services - Kent Hybrid Overview: Im currently partnered with a market leading Automotive company, operating on a global scale, who are looking for a Lead Technical Support Specialist to lead and manage the Technical Support team. In this role, you … will be responsible for ensuring the highest standards of customer service and technical expertise are met, guide and mentor your team effectively, enhance departmental capabilities, and be a key support resource for all customers by providing technical assistance and product insights. As a trusted, award-winning … Manage and support team members, including performance, recruitment, and training. Foster growth within the team to build skills and meet departmental objectives. Customer Technical Support: Handle and delegate incoming technical support calls and emails. Troubleshoot and resolve customer issues with technical expertise and clarity. more »
Employment Type: Permanent, Work From Home
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