solid understanding of IT operational support frameworks. At least 2 years of experience in IT support or a similar role. ITIL v4 Foundation and MCP certifications are a plus. Personal Attributes: Organised, logical, customer-focused, and process-driven. A team player with a high level of motivation. Ability to multitask more »
Access Points Be able to demonstrate the relevant practical skills required for this role Be methodical and accurate. ITIL v3/4 Foundation and MCP certification qualified (is desirable) Demonstrate a high degree of personal integrity. Able to lift and carry equipment in a safe manner. What you'll get more »
support and 2nd level of incident investigation. What you'll need to succeed Education and Qualifications: ITIL v3/v4 Foundation qualification is desirable MCP certification would be desirable Knowledge & Experience: 2 years experience of providing team leader support in a similar role What you'll get in return Competitive more »
building and deploying mobile devices and laptops Ability to configure and install switches and routers Great communication and teamwork skills An ITIL qualification/MCP cert or similar would be a bonus The role will be based out of the Bournemouth head office with very occasional visits to regional sites more »
point of contact for all IT related issues from users across the UK. It will require someone technically strong (ideally you will have an MCP certification/ITIL qualification, or similar) who can lead a team of 4/5 service desk analysts, manage IT development install requests, co-ordinate more »
