1 to 25 of 39 Permanent Support Engineer Jobs in the East of England

IT Laboratory Support Engineer Salary & Benefits: £40k to £60k, 10% Bonus, Share Options, Private Health, 25 Days Holiday, Income Protection, Life Assurance We have partnered with a global biotech company in Stevenage that has created a pioneering cancer therapy. They are embarking on an exciting journey of growth … that will involve the improvement of their IT capabilities, Laboratory Systems and Operational Technology environment through several key hires. The IT Laboratory Support Engineer has a real opportunity to help shape the future of technology, drive the maturity of the environment, and lead key projects. - Review and improvement … The hiring manager encourages personal growth, is vastly experienced, and trusts people to do their jobs. No micromanagement here, but on hand to offer support, guidance, and a second opinion. They are passionate about creating therapies that save lives, and you will be an important part of the team more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care about customer experience Strong verbal and written communication skills - this role is more »

Renewable Energy Product Support Engineer/Electrical or Solar Installation Technical Advisor who has a practical, technical background and a head for numbers and theory, with solid communication skills is required for a well-established renewables distribution company based in Milton, Cambridge, Cambridgeshire. Practical experience of PV or … understanding of renewable energy systems and a practical approach to problem solving? We have a fantastic new job opportunity for a Renewable Energy Product Support Engineer/Electrical or Solar Installation Technical Advisor who has a practical, technical background and a head for numbers and theory, with solid … communication skills. As the Renewable Energy Product Support Engineer/Electrical or Solar Installation Technical Advisor you will provide friendly and knowledgeable technical support (pre- and post-sales) for trade customers. Youll also assess existing and new product lines from both practical and theoretical perspectives and keep more »

Job Title: 1st Line Support Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working Hours: 40 hours … per week, Monday to Friday Out of hours support also required on a rota basis (additional on-call allowance paid in respect of this) Start Date: ASAP Harrods Aviation is a widely recognised leading company in the General (Private) Aviation industry. We are committed to employing the very best … individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely, by effectively managing all support requests through to resolution whilst more »

Service Engineer - Trained To Technical Support Engineer £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service experience? Are you looking for … an exciting new role where you will play a vital role within the support and service team, working on a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their excellent staff benefits … and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a service engineer to train into a technical support engineer and join the team, working out of their offices near Watford. The successful applicant will be more »

Desktop Support Engineer Location: Luton (Office Based) Salary: £28,000 - £32,000 Skills: Windows 10, Active Directory, InTune, SCCM, Excellent Communication skills We are looking to recruit a Desktop Support Engineer for a leading technology company. Working as part of a dedicated outsourced team for a … customer based in Luton. This is a 2nd line role and the Desktop Support Engineer will be responsible for: Providing support for End User Infrastructure Service, comprising Unified Communications IT services (voice and electronic messaging solutions), and End User IT services, including Personal Computing Devices (desktop, Laptops … Tablet and mobile devices), End Users Support and incident management. Support the role out of desktop, laptop, tablet and mobile devices, including software installations) You will also have the exciting opportunity to work as part of project teams providing desktop support and expertise on project work Please more »

IT Support Engineer (1st/2nd Line) Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team. The IT Support Engineer will be responsible for providing first and second line technical support … to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide first and second line technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices. Install … with network and connectivity issues, ensuring stable and reliable access for users. Manage user accounts and permissions, maintaining security protocols and data integrity. Document support requests, solutions, and processes in the ticketing system. Escalate complex issues to higher-level support or specialised teams as necessary. Assist in IT more »

IT Support Engineer (1st/2nd Line) Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team. The IT Support Engineer will be responsible for providing first and second line technical support … to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide first and second line technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices. Install … with network and connectivity issues, ensuring stable and reliable access for users. Manage user accounts and permissions, maintaining security protocols and data integrity. Document support requests, solutions, and processes in the ticketing system. Escalate complex issues to higher-level support or specialised teams as necessary. Assist in IT more »

IT Support Engineer (1st/2nd Line) Our Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join our IT support team. The IT Support Engineer will be responsible for providing first and second line technical support … to end-users, resolving hardware and software issues, and ensuring the smooth operation of our IT systems. Responsibilities: Provide first and second line technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware and software issues, including desktops, laptops, printers, and mobile devices. Install … with network and connectivity issues, ensuring stable and reliable access for users. Manage user accounts and permissions, maintaining security protocols and data integrity. Document support requests, solutions, and processes in the ticketing system. Escalate complex issues to higher-level support or specialised teams as necessary. Assist in IT more »

Technical Support Engineer - Electro Mechanical £45,000 - £55,000 + Training + Flexi time + Excellent Benefits Monday - Friday Watford *Must speak 2 or more languages (English and German, French, Danish, Italian or Spanish) Do you have electro-mechanical service and/or technical support experience? Are … you looking for an exciting new role where you will play a vital role within the support and service team, working with a variety of state of the art equipment? Do you want to join a global company offering a great salary and package who are known for their … benefits and retention as well as their first class training and development programs? Due to continued growth, my client is looking for a technical support engineer to join the team, working out of their offices near Watford. The successful applicant will be responsible for supporting customers with initial more »

2nd Line IT Support Engineer Welwyn Garden City (Hybrid working) £28,000 - £32,000 DOE A 2nd Line IT Support Engineer with good working knowledge of Office 365, Windows Server and ideally previous MSP experience is required by a well-established IT Managed Services Provider in … Welwyn Garden City. Working in a rapidly growing and dynamic team providing top tech support to their SME client base, the role offers an exciting opportunity to work in a rewarding and fast paced environment. Key Skills include: Windows Server administration, Windows 11-10 Operating Systems Strong proficiency with … IP, DNS/DHCP) Full UK Drivers licence and willingness to travel is essential It would be highly beneficial if the 2nd Line IT Support Engineer had previous MSP experience and relevant certifications e.g. CompTIA A+, and MS/AZ certifications. Roles and responsibilities: Provide 2nd line technical more »

Onsite IT Support Engineer - Bedford (£25K-£30K) Looking to join a thriving IT Solutions Provider with a chance to earn Microsoft certifications? An Onsite IT Support Engineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close … knit MSP to support their school-based clients. DBS checks will be undertaken before starting this role. This is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days … are the same, visiting different sites mainly around Bedford and surrounding areas when required. Key Skills Required: Previous escalation support Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a … First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just out... more »

2nd Line IT Support Engineer - Cambridge - MSP Due to continued growth, a leading Microsoft Gold Partner based in Cambridge is looking for a 2nd Line IT Support Engineer to join the team. As a leading technology company, you will become part of a reputable organisation dedicated … looking to work their way up the career ladder, this is your ticket to career transformation. Key Skills required: Previous experience in either a support desk or field/customer facing role Windows Server OS & Desktop OS experience O365 & SharePoint Administration Active Directory, Azure AD Azure configuration and maintenance … Technologies such as Veeam Good working knowledge with switches (Ubiquit, Meraki, HP Aruba) The roles and responsibilities of the role include administering T1 & T2 support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment and line management more »

Job Title: IT Support Engineer Location: Watford Salary: £30,000 - £35,000 per annum Are you a tech-savvy problem solver with a passion for helping others? Join our dynamic team in Watford as an IT Support Engineer! What You'll Do: Provide top-notch technical … support to our staff and clients. Troubleshoot hardware and software issues. Assist in network maintenance and system upgrades. Required Technologies: Windows and macOS operating systems Microsoft Office 365 Active Directory Networking (TCP/IP, DNS, DHCP) Virtualization (VMware or Hyper-V) Basic knowledge of scripting (PowerShell, Bash) What We more »

BPSS/SC Cleared Desktop Support Engineer- 6 months- £240 P/D Inside IR35- Leiston, Suffolk We are seeking a Desktop Support Engineer to play a vital role in ensuring smooth operation of organisation computer systems by providing technical assistance and support to end more »

2nd Line Onsite Support Engineer Position Overview As an ITMS On-site Engineer, you will be responsible for maintaining the interface between ITMS Customers and ITMS Operations, ensuring functions meet and exceed service support standards. You will provide a single point of contact for all service … as working on the management of the LAN and WAN networks and escalations while based at customer site. Essential Job Functions: To provide technical support to ITMS Customers On-site, either via in-person request, phone, email or ticketing system. To provide, diagnostics and resolution, incident logging, hardware and … software configurations and related services. To maintain a high degree of customer service for all support incidents and adhere to all service management principles. To take ownership of incidents and be proactive to resolution. To log all calls on the ticketing system and maintain full documentation. Support users more »

2nd Line Onsite Support Engineer Position Overview As an ITMS On-site Engineer, you will be responsible for maintaining the interface between ITMS Customers and ITMS Operations, ensuring functions meet and exceed service support standards. You will provide a single point of contact for all service … as working on the management of the LAN and WAN networks and escalations while based at customer site. Essential Job Functions: To provide technical support to ITMS Customers On-site, either via in-person request, phone, email or ticketing system. To provide, diagnostics and resolution, incident logging, hardware and … software configurations and related services. To maintain a high degree of customer service for all support incidents and adhere to all service management principles. To take ownership of incidents and be proactive to resolution. To log all calls on the ticketing system and maintain full documentation. Support users more »

At Profectus we have a brand new role for a Junior IT Support Engineer with an exciting company going through rapid growth, resulting in the expansion of the Infrastructure team. This is the ideal role for someone looking to kick-start their career and gain valuable 1st and … Southend-On-Sea office with great transport links nearby. Having a driving license is beneficial but not essential. The role: 1st & 2nd line IT support Desk setups, machine replacements, moves, and changes Raising IT support tickets and ticket assignments Remote site support using industry-standard tools Home … worker remote support Local site support Travel to remote sites when required Skills required: 1st/2nd line support experience (ideal but not essential) Knowledge of current Windows environments Strong organisational skills Attention to detail Excellent communication, verbal, written and presentation Self-motivated Ability to multitask If more »

Job Title: IT Support Engineer Location: Sandy Salary : £32,000 plus £500 a week on call bonus approx. 1 week per month Henderson Brown is delighted to be partnering with a major player within food manufacturing who are seeking an IT Support Engineer. This role offers day … to-day support of desktop applications and IT systems across various UK sites, primarily based in Sandy. The ideal candidate will have excellent communication skills and a strong customer focus. Tasks will be varied, ranging from deskside and basic 2/3rd Line Support to project work, providing … a hands-on environment to develop IT skills across a wide range of technologies. A current driving license is required for on-site support, sometimes at unsociable hours, with travel to other sites as needed. Responsibilities but not limited to * Adhere to IT Systems Policies and Procedures * Resolve helpdesk more »

Job Title: CCM End User Computing Engineer Location: Wymondham, Norfolk - fully on-site 5 days per week. Salary: £28k - £33k pa Are you an experienced CCM End User Computing Engineer looking for your next challenging role? Our client, a leading Business Communications company are currently recruiting for a … full-time permanent Desktop Engineer to join their team on-site in Wymondham, Norfolk. Purpose of the role Your primary responsibility as the End User Computing Engineer is to support WLCCM end user community for the Windows Desktop operations delivering hands-on support. You will be based … on site in Wymondham and will predominately support this site but will also support hybrid/home workers as well as 1 remote site, via remote support technologies. The End User Computing engineer will also work closely with the Infrastructure engineers to remotely support our more »

Job Title: Technical Support Engineer- Dewatering Pumps and Light Towers Salary: £45-£50k + 7.5% annual bonus Location: Remote/UK Wide Coverage Job Mission: Purpose: To contribute to the profitability of the companys Power division of the business, by technically supporting teams and customers to increase parts … service sales. Key Responsibilities: To provide customers with technical support for Dewatering Pumps and Lighting Towers Provide customer support to resolve technical and application problems. Including occasional on site presence Warranty Claim handling Service Bulletin Administration Support dealers with warranty claims as and when required. Support service Operations Manager with work in progress management. Provide on-site and remote support for service engineers. Preparation and provision of internal and external technical service training To provide a first-class level of customer support to our customers. Undertake special project work as required. Attend annual more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »

IT Support Placement Programme - No Experience Required. *Please note this is a training course and fees apply* Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have … Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry … per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a more »