Snr ProductManager 6 Month Contract (Inside IR35) Hybrid (Edinburgh) Starting ASAP Day Rate: £Market Rate Job Description: You will be eporting to the Head of Platform Management, the Senior ProductManager will oversee the work of the Product and Change Management Team to ensure more »
Product Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets … operations of the technical support department, ensuring efficient handling of customer enquiries and technical issues. Work closely with other departments, including sales, operations, and product development, to resolve customer issues and improve product functionality. Monitor key performance metrics, such as response times, resolution rates, and customer satisfaction scores … continuously improve performance. Provide regular reports and updates to senior management on technical support operations and customer feedback. About You As anexperienced Support Team Manager, you will need to bepassionate about innovative technology, be able to lead from the front to expand the team and help the company achieve more »
Product Support - Team Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education and training markets more »
IT Product Support/Customer Success Manager - Edinburgh/Hybrid About us Our client is a fast growing business focused on delivering innovative platforms that enhance the education landscape. They offer unique products that are being adopted at scale. Their product was developed specifically for the education … operations of the technical support department, ensuring efficient handling of customer enquiries and technical issues. Work closely with other departments, including sales, operations, and product development, to resolve customer issues and improve product functionality. Monitor key performance metrics, such as response times, resolution rates, and customer satisfaction scores … continuously improve performance. Provide regular reports and updates to senior management on technical support operations and customer feedback. About You As anexperienced Customer Success Manager, you will need to bepassionate about innovative technology, be able to lead from the front to expand the team and help the company achieve more »
