2ndLineSupport Engineer 2ndLineSupport Engineer - Social Messaging Platform - London (Tech stack: 2ndLineSupport Engineer, SQL Server, Jira, Microsoft Office Suite, Excel, Word, Outlook, 1st, 3rd, Analyst, 2ndLine … and European markets. A number of new offices are being opened in the UK and our client is looking for talented, enthusiastic and passionate 2ndLineSupport Engineer to support their product to these new markets and help enhance this already successful company … These 2ndLineSupport Engineer positions would be suitable for candidates with knowledge of some or all of the following: SQL Server, Jira, Microsoft Office suite, Excel, Word and Outlook. You might have acquired knowledge of these products in your current role or alternatively through more »
Shipley, West Yorkshire, Yorkshire, United Kingdom
Watermark Technologies Limited
Job Title : Technical Support Engineer (2ndLinesupport) Location : Shipley Salary : £30,000 - £35,000 per annum Job type : Full time - Permanent Company Overview: Watermark Technologies Ltd is a well-established B2B software business, based in Shipley, that has been operating for over … excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2ndline technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and … Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2ndline capacity Experience with software ticketing systems and CRM software Ability to multitask and priorities tasks Excellent communication skills, both verbal and more »
2ndLineSupport Horsham Salary up to £35,000 We are looking for a 2ndLineSupport Technician to join our client, a successful Managed Print and Technology Services Provider. As 2ndLinesupport Technician … Managed Print Services, and unified comms to customers both internally and externally. This role will be based in their Horsham office Monday - Friday. As 2ndLineSupport you will be responsible for: Provide remote IT assistance to customers, guiding them through problem-solving steps and … Suite, hardware peripherals, and networking concepts. Knowledge of Hyper-V, Clod solutions, watchguard, HPE and NetGear switches. To be considered for the role of 2ndLineSupport you will need to demonstrate the following skills and experience: 2ndlinesupportmore »
ATTENTION! 2NDLINESUPPORT ENGINEER WANTED! Elevate your career in the dynamic world of IT Support! We're on the lookout for a 2ndLineSupport Engineer to thrive in our client's fast-paced environment. Have you … got 2ndLineSupport experience? Are you on the search for a better opportunity to develop your career? Ready to make your mark? Read on and be part of something extraordinary! Key Responsibilities for the 2ndLineSupport Engineer: Keep … the IT Documentation up to date Manage multiple tickets and projects Assisting technical support requests within the team and working on 2ndline tickets and projects Ensure good communication with both customers and staff Meet and exceed SLAs Occasional overtime offered Skills Required for the more »
Job Title: 2ndLineSupport Technician Location: Hove Salary: £28,000 -£33,000 - We are booking interviews next week! Please call or email for a slot Must hold a full UK driving licence Key Skills: Cloud Solutions (Microsoft Office 365, Azure) Storage Solutions (NAS, SharePoint … a crucial role on our service desk and will have opportunities for career advancement. The Role: So, what will you be doing as a 2ndLine IT Support Technician ? Manage and oversee multiple tickets and projects. Provide technical support within the team and … handle 2ndline tickets and projects. Maintain and update IT documentation. Meet and exceed SLAs. Communicate effectively with both customers and staff. Report directly to and collaborate closely with the senior management team. Primarily an office-based role with some onsite work as required. Occasional opportunities for more »
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Spider
2ndLineSupport Engineer – Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2ndLineSupport Engineer to … join their team based in Needham Market, Suffolk. As one of the 2ndLineSupport Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the … Bank Holidays. Loyalty Holiday accrued from Year 1 Casual Dress code Company Pension scheme On-site parking Flexible working/Hybrid working available. The 2ndLineSupport Engineer key duties include: Utilise investigative lines of questioning to perform effective and informative troubleshooting activities. Managing cloud more »
Ipswich, Suffolk, East Anglia, United Kingdom Hybrid / WFH Options
Spider
2ndLineSupport Engineer - Do you have a passion for IT? Do you a practical mindset and perseverance? If so, we could be looking for you! The company has an excellent opportunity for an experienced 2ndLineSupport Engineer to … join their team based in Needham Market, Suffolk. As one of the 2ndLineSupport Engineers you will provide efficient IT support, both remote and on-site, to the company`s diverse client base, with a specific focus on supporting and maintaining the … Bank Holidays. Loyalty Holiday accrued from Year 1 Casual Dress code Company Pension scheme On-site parking Flexible working/Hybrid working available. The 2ndLineSupport Engineer key duties include: Utilise investigative lines of questioning to perform effective and informative troubleshooting activities. Managing cloud more »
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
2ndLineSupport Engineer - Guildford, Surrey. £30000-£40000 + Microsoft training + Benefits Leading MSP with offices across the South, are looking for a 2ndLineSupport Engineer to work with Public and Private sector clients across the South East. … The position is hybrid based and will join an existing 2ndline team. The 2ndLineSupport Engineer will require: Proven track record working at a 2ndLineSupport Engineer level, with experience working for an MSP … preferred (not essential) Experience in 3rd linesupport beneficial Excellent communication skills and be able to demonstrate the ability to translate technical issues to non-technical staff. Strong desktop support skills with an eye for detail and excellence. A strong understanding of the Service more »
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
1st/2ndLineSupport Technician My client, one of the UKs most rapidly growing Law Firms, are looking to expand their IT Support Team and are in search of a technically skilled, fast thinking, 1st/2ndLine Technician … to join their team and provide internal support. Role: 1st/2ndLineSupport Technician Salary: up to £25,000 DOE Location: Birmingham - (Hybrid/Remote) Daily Responsibilities: Provide technical support for issues with emails, PDFs, onboarding new users and decommissioning users. Provide … for new users - onboarding, setting up with the software, and work equipment, providing extensive training on how to use efficiently. Resolve any 1st/2nd tier connectivity issues that occur. Skills Required: Previous experience within a role providing Technical Support - experience with the Legal Sector is beneficial more »
2ndLine IT Support Engineer - £35,000 - East Croydon - Brilliant Benefit Package! Role: 2ndLine IT Support Engineer Location: East Croydon Salary: £28,000 - £35,000 STE + Brilliant Benefit Package! Interviewing Immediately - Apply Now I have a fantastic opportunity … for a 2ndLine IT Support Engineer to get the chance to be exposed to the latest technology in the market. My client is looking for a 2ndLine IT Support Engineer who can hit the ground running and who … Linux, Office 365, Azure, Networking(DNS,DHCP,TCP/IP). Other technologies are beneficial, the Candidate would be supporting 180 users on a 2ndline capacity. Ideal person would have the ability to absorb knowledge and find solutions where their knowledge is challenged. Please do not more »
Cheshire, Marston, Cheshire West and Chester, United Kingdom
Tilt Recruitment
the best way to describe this role! If you are in IT Support, maybe working as a IT Systems Analyst or in 2ndLineSupport/Desktop Support and are looking to be involved with lots of technology AND the odd … the digital workplace analyst, you will help deliver IT support services to the business. This could be 1st line or 2ndlinesupport within a Windows environment, deploy laptop/desktop and mobile devices, installation, configuration, support and troubleshooting … role would suit someone with a varied technical background. Not necessarily in depth across all areas but certainly a good background with 1st and 2ndlinesupport and ideally within a Windows desktop and Windows server/microsoft server IT infrastructure environment. Exposure to networking more »
Epsom, Surrey, United Kingdom Hybrid / WFH Options
Penguin Recruitment
2ndLineSupport Engineer - Hybrid Working (Business Sector Clients) £30000-£40000 + Bonus + Benefits IT Consultancy with offices across the UK are expanding their Surrey office and currently require a 2ndLineSupport Engineer to join the team working … team, managing business customers across the South-East providing detailed technical support (Cloud or Part-Cloud) via an internal ticketing system The 2ndLineSupport Engineer will come with specific technical training, but the ideal candidate will be working for an MSP or … Reseller and be used to dealing with external customers maintaining external systems providing desktop support Key experience 5+ years' experience in a 2ndline position or similar 3rd line experience beneficial Excellent communication skills and experience working to project deadlines ensuring SLA's more »
2ndLine Technical Support Engineer An exciting 2ndLine Technical Support Engineer role has arisen with our client, a market leading organisation based on the South Coast/Hampshire. The role will require you to be in the Hampshire office … days a week, with additional business travel to customers in the local area. As the 2ndLineSupport Engineer, you will join a driven team where you will be responsible for responsible for the design, implementation and support of client technical infrastructure covering … successful completion. Location: Fareham, Hampshire Duration: Permanent/Full time Salary: Up to £30,000 + additional benefits Do you have: Strong 1st/2ndlineSupport experience Good knowledge and experience in Microsoft and VMware operating systems Experience in System Administration Supportmore »
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
Job Role - 2ndLineSupport Engineer Location - Bolton Salary - Up to £31,000 plus benefits! Work Pattern - Hybrid The Company We have a brand new role for an ambitious 2ndLineSupport Engineer who is ready for their next challenge … IT support. The role is being offered on a hybrid basis with 2 days on-site per week. Tech Requirements 2-4 years of 2ndLine experience Azure AD O365 Cisco Windows Servers Networking Veeam Hyper-V Active Directory Previous MSP experience is a bonus Non-Tech … Driving Liscence is a plus! Benefits 25 days holiday Healthcare Plan Maternity and Paternity Cover Birthday's Off! Next Steps: If you are a 2ndLineSupport and you are looking to progress with an organisation that has a fantastic approach to work, in a more »
2ndlineSupport Engineer Microsoft Stack/Azure/Windows server Up to £33k Bristol/Portishead - Hybrid We are representing a managed service provider specialising in Microsoft technologies. They are looking for a 2ndlineSupport Engineer to support their customers. As 2ndlinesupport, you will be handling escalations from the 1st Line Team and actively monitoring infrastructure through a variety of products. This team operate on a hybrid basis working both at home and in the office. You … to a range of technologies and have the opportunity to further develop your skillset with fellow enthusiastic IT professionals. What we are looking for: 2ndlinesupport experience Microsoft Stack - Azure, SharePoint, etc Active Directory Windows Server A positive mindset and a willingness to learn. more »
Employment Type: Permanent
Salary: £28000 - £33000/annum Career Progression + Training
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
IT Support Technician 2ndLine When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. IT Support Technician 2ndLine Position :IT Support Technician 2ndLine Location :Rotherham, S61 1AJ Contract type :Permanent, full time Rate : £26,780per annum This is an exciting opportunity to join our IT Department where youll play a crucial role in providing generalist IT support across … our rapidly growing organisation. As an IT Support Technician 2ndLine with Exemplar Health Care, youll take ownership of various incidents to perform a technical diagnosis and achieve a resolution, both remotely and on-site. Based in Rotherham, this role also requires occasional travel to more »
2ndLineSupport Engineer - Northampton Salary: Up to £40,000 per annum Our client, a dynamic and rapidly growing company, is seeking a highly skilled 2ndLineSupport Engineer to join their talented IT team. This is an exciting opportunity … procedures. Assist in the evaluation and implementation of new technologies. Collaborate with other teams to contribute to ongoing projects. Requirements: Proven experience as a 2ndLineSupport Engineer or similar role. Strong proficiency in Active Directory, Office 365, Team Viewer, and Adobe products. Experience with … A collaborative and innovative working environment. Company-sponsored events and social activities. Pension scheme and other benefits. If you are a dedicated and experienced 2ndLineSupport Engineer looking to take your career to the next level, we want to hear from you. Apply now more »
Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
Heels & Brogues Recruitment are working with a well-known client to find a talented 2ndLineSupport Engineer to join their dynamic team. Job Title: 2ndLineSupport Engineer Salary: £25,000.00 - £30,000.00 per year Location: Gateshead Benefits: Company … service to build trust and meet customer expectations. Their team ensures seamless operations by sourcing and assembling the necessary equipment. Job Summary: As a 2ndLineSupport Engineer, you will support managed services clients by resolving hardware, software, and network issues. You will … interact directly with clients to ensure minimal disruption to their business operations, maintaining high-quality IT support services and fostering trust and reliability. You will handle queries and problems across technologies such as Microsoft 365, Microsoft Azure AD, Microsoft Intune, network issues, SharePoint Online, virtual machines, remote desktop more »
Gillingham, Luton, Medway, Kent, United Kingdom Hybrid / WFH Options
Proactive Appointments
2ndLineSupport - Security - Hybrid We have an exciting opportunity for multiple 2ndLineSupport Analysts who have experience with security tools and have a desire to progress their career in this area. With a strong background in workstations or … their EMEA operations. As part of their plan to bolster their security operations, new headcount has been approved in a few areas. The 2ndLineSupport Analyst will take responsibility for all elements maintaining minimum security application and patch levels on 5000+ workstations or … holiday each year Life Insurance Cycle to Work scheme Subsidised gym membership Access to Health & Wellbeing Apps Employee discounts A hybrid, flexible working culture 2ndLineSupport - Security Due to the volume of applications received for positions, it will not be possible to respond to more »
IT Support Officer (1st/2ndLineSupport) £c30-35k+ Benefits South East ABJ6998 PERMANENT MUST HAVE OWN transport As an IT Support Officer you will provide effective 1st and 2ndline IT assistance across all aspects of … the SME business. As IT support administrator you will support the companies user base at a 1st and 2ndlinesupport level, including desktops, laptops, mobile devices, printers, telephone system and other endpoint devices. Onsite Key Responsibilities Installing, configuring and maintaining … Windows 10 and Windows 11 desktop environment. Provide 1st and 2ndline IT support for users via the IT Service Desk. Support end users in a physical and virtualised (VMWare) environment. Configuration & installation of hardware & software for desktop and mobile devices. Ensure all more »
2ndLineSupport Engineer - Milton Keynes 5 Days per week onsite - £35,000 2ndLineSupport Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2ndLineSupport Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. … Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills, * Strong 2ndLinesupport experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance more »
New permanent opportunity for a 1st/2ndLineSupport Engineer to join a leading Healthtech Consultancy in South Yorkshire with immediate effect. Please note: The role will be hybrid and candidates must live within commutable distance to Sheffield/Rotherham 1st/2nd … keep relevant information up to date Resolve problems remotely in a secure and efficient manner Manage new/existing IT hardware & software 1st/2ndLineSupport Engineer Responsibilities Excellent communication skills Between 1-3 years' experience in IT Support (hardware and software … M365 Windows 7-11 LAN/WAN 1st/2ndLineSupport Engineer Application Process This is a permanent requirement with a start date ASAP; CV's are currently being considered and interviews are taking place from 10th June. The interview process will be more »
2ndLine IT Support Engineer - £36,000 - Billing Hill - Unbelievable Benefits! Role: 2ndLine IT Support Engineer Location: Billing Hill Salary: £30,000 - £36,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now My client's are looking for an experienced … 2ndLine IT Support Engineer to join a rapidly growing IT department in Billing Hill. The successful candidate will be responsible for providing technical support for IT systems, resolving issues and providing advice on technical solutions. Responsibilities: - Provide on-site technical support … be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2ndline, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Interviewing Immediately - Apply Now Built more »
SecondLine Engineer | Bristol | £30,000 – £35,000 Peaple Talent has partnered with a growing technology company to recruit for a 2ndLine Engineer. This is an exciting role to join a growing, culture-led company where you will be responsible for providing technical end … user support, troubleshooting, and customer service to clients. The successful candidate will be an eager and enthusiastic professional with 2ndline experience supporting technologies like Active Directory, Azure, M365, Windows OS & Server. This is a hybrid role where you will be expected to be onsite … in their Bristol offices 3 days a week. The Role: Provide technical 1st and 2ndlinesupport to end users within a variety of companies, engaging with them via chat, email, phone and portals Prioritise and progress tickets using service management tool, ensuring that they more »
Support Engineer (2ndline Windows O365 Azure VMWare) Epsom to £45k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. … As a Support Engineer you will provide 2ndlinesupport to internal users via telephone, email and ticketing system, providing timely and effective resolution to user issues within the agreed SLA. You'll prioritise effectively and escalate problems where necessary to the 3rd … Friday (with flexibility around start and finish times). Requirements: You have experience working in a help desk/service desk environment in a 2ndlinesupport function You have a strong knowledge of Windows, O365, Azure, Active Directory, Group Policy and Microsoft Exchange/ more »