Microsoft D365 Business Central Application Support Manager
Clapham, Bedfordshire, UK
Hush
APPLICATION SUPPORT MANAGER Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 20 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 125 staff in our head … Subject Matter Experts and collaborate with both external providers and the internal Engineering team to take ownership of all levels of support. Our business applications include Business Central 365, Centric PLM and Salesforce Commerce Cloud. THE RESPONSIBILITIES Management of support & escalation process within the organisation. Ownership of support KPIs … and applications SLAs. Line management of the team of one plus the leadership of cross-departmental SME group. Building and managing relationships with 3rd parties such as consultancies and software solutions providers. Overseeing and actioning Core Business Applications permissions and user access management. Coordination of critical activities during more »
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