14 of 14 Permanent 2nd Line Engineer Jobs in London

We have an exciting opportunity for a 2nd Line IT Engineer & Team Lead to work for our reputable client based in the Hayes area. MFK Recruitment has successfully recruited 42 candidates for this client within the past 5 years, 31 are still with the company … too! They retain their staff due to the excellent culture and progression opportunities. As the 2nd Line IT Engineer & Team Lead, you will be leading one other IT Technician, you will be hands-on while leading a small team. If you are looking for a … role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This 2nd Line IT Engineer & Team Lead role comes with genuine progression, my client is extremely interested in candidates who are looking to learn and More ❯

Role: 2nd Line IT Engineer (Multiple Roles Available) Location: Central London (Hybrid) Salary: £32,000 - £37,000 Hybrid Working | Progression into Cloud Infrastructure & Cyber Security | Paid Certifications Are you a skilled 2nd Line Engineer looking for a role that offers … leading IT provider based in Central London that delivers top-tier IT support and projects. They’re looking for multiple driven and technically skilled 2nd Line Engineers to join their growing team. In this role, you’ll work with cutting-edge technologies , handle complex technical escalations , and More ❯

Join to apply for the 2nd Line Support Engineer role at IOVENDO 2nd Line Support Engineer - Sevenoaks, Kent - £35,000 + Excellent benefits & career development Overview An excellent opportunity has arisen with a leading Managed Service Provider (MSP) based in … Kent for a 2nd Line Support Engineer. You will play a crucial role in delivering exceptional IT support services to the company's clients remotely from their offices, and onsite when required. You will work closely with the clients to address their IT needs, troubleshoot technical issues … and provide proactive solutions to ensure the smooth operation of their IT systems. Role & Responsibilities Provide second line technical support to clients via phone, email, or on-site visits. Diagnose and resolve hardware and software issues, including but not limited to desktops, laptops, servers, and network infrastructure. Install More ❯

Join to apply for the 1st/2nd Line Support Engineer role at IOVENDO 1st/2nd Line Support Engineer - Kent Onsite - £33k + Excellent benefits & career progression Overview An excellent opportunity has arisen with a multi-faceted business in … Kent for a 1st/2nd Line Support Engineer. You will be responsible for providing IT Support covering multiple sites across the country and perform daily network tasks, maintenance of all systems and offering advice on software & systems to ensure they are running smoothly. Role & Responsibilities To More ❯

2nd Line Support Engineer - London - Consultancy - £35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2nd Line Support Engineer to work with several of their key clients. Role & Responsibilities … calls logged at the Support Desk ensuring timely resolution in accordance with the agreed SLA's. Be a point of escalation for first line support calls. Have a high level of technical ability which you are happy to share within a team framework. Maintain a professional demeanor and More ❯

an experienced helpdesk engineer to join their expanding service desk team. The ideal candidate would be someone that is already in a 2nd line role, or an experienced 1st line engineer looking for that next step in their career. You will … manage customer expectations by keeping customer informed of progress. Recording all IT Incidents, Requests and Problems, ensuring all relevant details are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the Service Level Agreement (SLA). … directed by your Line Manager. Essential Experience MSP background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 – 2022 Microsoft 365 Support for More ❯

IT Support Engineer/Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. is required for … IT Support Engineer/Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. Working as the … Second Line IT Support Engineer/Technical Service Desk Technician your time will be split by providing remote helpdesk support, project work and onsite support for clients in London. As the Second Line IT Support Engineer/Technical Service Desk Technician you More ❯

IT Support Engineer/Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. is required for … IT Support Engineer/Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid 2nd Line technical support background covering hardware/software, networking, routers, firewalls, Hubs, LAN/WAN, Switches, PC installs etc. Working as the … Second Line IT Support Engineer/Technical Service Desk Technician your time will be split by providing remote helpdesk support, project work and onsite support for clients in London. As the Second Line IT Support Engineer/Technical Service Desk Technician you More ❯

Job Title: 2nd Line IT Support Engineer Reports To: Head of Product Development and Architecture Working Hours: 40 hours per week Location: London, UK Company Profile: Smarter Technologies' ability to flex and deliver small bespoke solutions and major transformation programmes is built on a model … Industrial Strategy) and Department of International Trade (DIT). Description of Role: BEIS and DIT have over 10,500 users to support. Key Responsibilities: 2nd line support to 10,500 staff based across London Provide the Request catalogue services to the end users Assist with documenting and More ❯

Join to apply for the 2nd Line Support Engineer role at John Goddard Associates . Be among the first 25 applicants. The Role Effectively managing workload and prioritising multiple open tickets simultaneously while adhering to SLA thresholds for incidents, requests, and problems. Offering technical maintenance More ❯

a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible … a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities … and to Vienna HQ Allow for Security Vetting (SC/NPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft More ❯

a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible … a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna and Turin. Your Main Responsibilities … and to Vienna HQ Allow for Security Vetting (SC/NPPV3) Your Experience Knowledge of public safety technologies First and/or second line support in an enterprise/Cloud based environment Incident management and problem resolution experience Microsoft operating platforms, including Microsoft cloud-based services (Azure) Microsoft More ❯

As a Second Line Support Engineer at Veeqo, you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to our customers. Key job responsibilities Diagnose, investigate, and resolve escalated support tickets in a timely manner More ❯

As a Second Line Support Engineer at Veeqo, you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to our customers. Key job responsibilities Diagnose, investigate, and resolve escalated support tickets in a timely manner More ❯