1stLine Support Engineer | Midlands | Full-Time On-Site (5 Days a Week) | Initial 6-Month Contract (Inside IR35) Experis is excited to partner with a highly respected organization based just south of Birmingham to recruit a 1stLine Support Engineer … thrive in a collaborative, on-site environment and are eager to support a renowned end-client of this reputable company. Key Responsibilities: As a 1stLine Support Engineer, you will play a vital role in ensuring smooth IT operations. Your responsibilities will include: User Assistance more »
Kettering, Northamptonshire, East Midlands, United Kingdom Hybrid / WFH Options
HYBRID CONNECTIONS LTD
A forward thinking and growing IT consultancy company based in Kettering is looking for a experienced 1 st Line Engineer. This is a Hybrid role with 3 days a week in their Kettering offices, with a salary between £22,000 - £27,000. This 1 st LineEngineer role is ideal for an individual who enjoys solving problems, excels in communicating with others and places the customers needs first. Skills needed for this 1 st LineEngineer opportunity: Experienced in Active Directory, 0365, HyperV, Azure Experienced working in a … st Line role currently or previously Systems Proven problem solving skills with the ability to identify root cause A good understanding of principles of ITIL Framework Knowledge of Office products Demonstrate previous experience in customer service Exceptional communication skills, both verbal and written Responsibilities of this 1 st more »
Chelmsley Wood, Solihull, West Midlands (County), United Kingdom
TMRG
1stLine Support Engineer Coleshill £30,000 - £35,000 Company Profile Supporting over 5000 SME businesses with communications, Telecoms and IT software, boasting a wealth of knowledge and experience within their field to enable them to provide the best and most competitive service across the … Friday) Holidays rising raising 1 days for every year of service Pension Scheme Parking on site What will you do as a Support Engineer? Configuring phone lines and numbers Processing and provisioning phone line and broadband orders Reporting service issues to suppliers through escalation chain Liaising … customer service tickets via CRM system Collaborating with all business functions to provide the best service What do you need as a Support Engineer? Background in a Telecoms or IT service desk environment Knowledge of Broadband and network provisioning Familiarity with CRM & ticketing systems Happy to work more »