1 to 2 of 2 Permanent Service Desk Administrator Jobs in the Midlands

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Service Desk Administrator Located: Northampton (Hybrid working) Package: Competitive salary, bonus and company benefits (Ricoh operate a vibrant working policy giving you flexible hybrid working options … become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To provide administrative support for the shared service desk, managing incoming interactions to the service desk by email and self-service. Refer and manage activity to internal and external … resolver groups and third-party vendors. Provide logging of incidents and service requests that enter the service desk via, email or self-service portal to ensure a high level of customer service is delivered Classification and prioritisation of calls in-line with Incident and Service more »

and upskilling per week... to use on whatever technical skills you desire, whilst supporting this MSP's clients! Are you an enthusiastic, and customer service focused individual looking to join a dynamic team? This role will give you the foundations to learn and expand your knowledge and experience as … a Service Desk Analyst and progress your IT career. There is continued training and development (averaging 1 day per WEEK), ensuring you acquire technical skills and the opportunity to take on more responsibilities as you develop. You will provide a single point of contact for customers across the … technologies (Windows, MS Office, Outlook, Active Directory and Internet Explorer) Full UK driving license Flexible to work in a weekend shift environment If this Service Desk Administrator opportunity sounds interesting and you feel like you are aligned with what our client is looking for, please submit your more »