IT Service Desk Analyst/1st Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst/1st Line Support Analyst to join our Manchester based global law firm on a permanent basis. IT Service Desk Analyst/1st … Line Support Analyst Key Responsibilities: * Providing a professional and consistent level of Technology support to all staff * Responding to incoming incidents and requests at first point of contact reported via all mediums * Ensuring all incidents and requests are accurately recorded at the time of being reported and responded to … of reoccurring incidents and potential issues * Keeping customers apprised and updated * Escalating problems to the senior team members and third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: * Experience supporting a legal environment * Good troubleshooting and analytical skills * Knowledge more »
Rotherham, Blackburn, South Yorkshire, United Kingdom
Hott Source
IT Service Desk Analyst Position: IT Service Desk Analyst (1st Line) Location: Rotherham, United Kingdom Salary: £25,000 + Excellent Benefits A longstanding organisation in Rotherham is on the lookout for an IT Service Desk Analyst to join their IT Support team on …/Software. They utilise a wide range of infrastructure which will provide you with excellent exposure in helping progress your technical abilities. This makes it a fantastic role for anybody looking to expand their skill set. Whilst the majority of your day will be made up of reactive support … via the service desk or deskside, you will occasionally assist on internal projects shadowing senior IT staff and learning from them. Key Skills: Windows Server administration Active Directory and Group Policy Microsoft 365 (Entra, Intune, SharePoint, OneDrive) Windows 10/11 and macOS MS Office application support Network troubleshooting more »
Cheshire, Alderley Edge, North West Hybrid / WFH Options
Network ITR
Role: IT Support Analyst Locarion: North-West (Remote) Salary: £27,000 - £33,000 Due to continued success I'm not looking for x2 experienced IT Support Analyst's to join the team. Do you have a passion for cloud and want to become a M365 specialist … exams to accelerate your technical skills with plenty of avenues to progress. - This business have a remote first way of working. Responsibilities: As the IT Support Analyst you will provide excellent support to clients in varied sectors. Ensure issues are resolved in a timley manner in line with more »
Chorley, Lancashire, United Kingdom Hybrid / WFH Options
GK Recruitment
Customer Services, OR, Customer Support? Do you thrive in delivering an excellent Customer Services? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £23,700 + overtime You will be able to build your IT career … in a strong team, committed to being "customer centric" Enhance your IT skills But - You must be a good communicator with reasonable IT skills My client supplies EPoS and Patient Medication Record (PMR) Prescription and dispensing systems in the independent and corporate pharmacy sector. You will receive an … work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst you will: Be the main contact via telephone to support and assist pharmacy dispensers with IT problem resolution. Provide telephone more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Ascent People Ltd
Job Title: Senior IT Business Analyst Department: IT (Business Applications Team) Reporting Line: Head of Business Applications Hybrid working - Liverpool JOB PURPOSE The Senior IT Business Analyst works with stakeholders from all business units and related third parties to elicit, analyse and document business processes … and software requirements for technology initiatives, including business information and web based applications. Will act as an intermediary between IT and the business, ensuring business problems and opportunities are clearly communicated to all stakeholders. Will mentor and coach other members of the Business Applications team where team members are … on the solution against the business requirements. Assist with project pre-initiation phase by supporting business users in presenting business cases and supporting the IT department to conduct feasibility studies on solution options. To undertake other duties of an appropriate nature in consultation with line manager. Prioritise/refine more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Ascent People Ltd
Job Title: IT Business Analyst (Mid-level) Department: IT (Business Applications Team) Reporting Line: Head of Business Applications Location: Hybrid - 3 days per week in Liverpool office JOB PURPOSE The IT Business Analyst works with stakeholders from all business units and related third parties to … analyse and document business processes and software requirements for technology initiatives, including business information and web based applications. Will act as an intermediary between IT and the business, ensuring business problems and opportunities are clearly communicated to all stakeholders. Overseas travel may be required from time to time, to … on the solution against the business requirements. ● Assist with project pre-initiation phase by supporting business users in presenting business cases and supporting the IT department to conduct feasibility studies on solution options. ● To undertake other duties of an appropriate nature in consultation with line manager. ● Prioritise/refine more »
About The Role Morrison Energy Services is recruiting for a IT Solutions Support Analyst to work in theIT Analysis Team. Providing business solutions for the entire contract portfolio within the Energy Division The role itself involves providing hyper care, user management and reporting support, maintaining static data in … in identifying opportunities to improve service, quality, safety, and/or reduce costs through developing existing or introducing new systems and processes. As a IT Solutions Support Analyst your key responsibilities will be: Work closely with business stakeholders, providing analysis, reporting and support in commercial and operational systems … by gathering business requirements and translating them into technical solutions. Skills and Qualifications: Familiarity in business analysis disciplines with knowledge of current technologies and IT landscapes Excellent communication skills with the ability to build positive relationships with colleagues, clients, and suppliers at different levels within the business hierarchy Able more »
mark on the industry. Do you have a passion and appetite for evolution? Come and join us! Who will you be working with? ?? The IT Infrastructure Analyst will work with the Infrastructure Manager to deliver the Infrastructure Roadmap. The role requires working across a variety of stakeholders and … projects to manage, design and deploy IT solutions to the business and support the Service Desk as new technology is introduced. The Successful Infrastructure Analyst will be responsible for delivering infrastructure services across the business through a mix of on premise and hosted/cloud solutions and working … of infrastructure technologies. On a daily basis youll be responsible for, but not limited to : Responsibilities include monitoring and administration of a range of IT systems, ensuring the team provide a resilient and secure infrastructure to the business. Management and administration of technologies including Windows Server, virtualization, storage, security more »
Following a significant digital transformation, we are seeking to recruit two IT Systems Support Analysts/User Support Analysts to join our growing team initially on a 12 month fixed term contract. In an organisation that sees every day as an opportunity to make a difference to peoples' lives … these roles will be pivotal to ensuring our key systems support this. As one of a small team of IT Systems Support Analysts you will be responsible for:- Working collaboratively across all our services to provide exceptional delivery of our IT Roadmap. IT access in the company … including setting up of new users Supporting the implementation of our IT Systems Providing system support including management of users and reporting issues User training for systems and basic IT Skills Maintaining training manuals Monitoring the use of systems to ensure they are being used effectively and provide more »
SK7, Bramhall, Borough of Stockport, Heaviley, Greater Manchester, United Kingdom Hybrid / WFH Options
Nexperia
next generation technologies, ongoing improvement in manufacturing sustainability, state-of-the-art facilities, and most importantly, investing in our people. What our Applications Support Analyst will do We are now seeking a dedicated and technically skilled Applications Support Analyst to join our Information Technology team. As an Applications … Support Analyst, you will play a crucial role in maintaining and supporting the software applications used in our semiconductor wafer manufacturing processes. You will partner with various stakeholders across the business to identify and resolve application issues, provide user support and training, and to ensure the smooth operation of … potential issues or areas for improvement Participate in the testing and validation of new applications or system enhancements Collaborate with software vendors and internal IT teams to resolve complex technical issues Stay up to date with industry trends and advancements in semiconductor manufacturing applications What our Applications Support Analystmore »
Digital Transformation team with a primary focus on the delivery and/or oversight of projects on the Technology Roadmap. This will include both IT and business applications improvement projects. A minor part of the role will include management of an external IT Support relationships and monitoring performance. … Network improvements Document Management Back-ups, Disaster Recovery & Business Continuity Telephony and connectivity Compliance & Quality Management Input to Budgets Manage the end to end IT support to the business including Monitoring service levels and quality Root cause analysis and proactive improvements Producing monthly KPI backs for Board Management of … to be” processes Structured analysis and proposals for solutions – particularly where multiple options are to be compared. Clear business case/ROI for all IT Improvements projects Regular progress updates and tracking of all Projects Focus to deliver on time & on budget Expected behaviour Demonstrate the ‘Desirable ‘level of more »