Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Jigsaw
The Role: PIB Schemes & Affinities division are recruiting for a dynamic and experienced ApplicationSupport Analyst to join the ApplicationSupport Team. Reporting to the ApplicationSupport Manager, the ApplicationSupport Analyst role would suit someone looking to build on their IT …/Applicationsupport experience while working for one of the UKs fastest growing insurance businesses. The Schemes & Affinities division operate a number of digital customer-facing brands, offering a range of insurance products including Lifestyle, Motor, Pet, Childcare, Health & Wellbeing and Specialist Disability/Mobility. The role will … be provided with a supportive environment for your professional development and growth. Key Responsibilities Act as the first point of call for all Applicationsupport issues ranging from 1stline to 2ndline Resolve issues, troubleshoot, test and train users on multiple CRM systems using privileged access Diagnose and resolve more »
TS10, Warrenby, Redcar and Cleveland, North Yorkshire, United Kingdom
Imperial Recruitment Group
in place where possible for all applications irrespective of point of delivery. Simplify the current software architecture within SEUK and utilise the applicationsupport team to deliver it. This will enable SEUK to operate and report on its assets with confidence. Also responsible for the implementation of … a reporting procedure for the applicationsupport teams effectiveness throughout the life cycle of their contract. This will be in the form of managing SLA’s and reporting their adherence to the wider business, configuring alerts from the applications to allow easy monitoring of issues as they … arise and to provide RCA on support tickets logged to the team. Key Roles and Responsibilities: Delivery of all application enhancements, applicationsupport and application monitoring. Work alongside the Product Owner scoping the product backlog to allow the applicationsupport team to deliver the more »
The Role: PIB Schemes & Affinities division are recruiting for a dynamic and experienced ApplicationSupport Analyst to join the ApplicationSupport Team. Reporting to the ApplicationSupport Manager, the ApplicationSupport Analyst role would suit someone looking to build on their IT …/Applicationsupport experience while working for one of the UKs fastest growing insurance businesses. The Schemes &... more »