Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom Hybrid / WFH Options
Reed Technology
One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a ITServiceDeliveryManager as part of their core IT Ops Function. You will be involved in running a national team of regional engineers alongside … there will be national travel required on occasion. Key responsibilities: Formulate both short-term day-to-day and longer-term ITServiceDelivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal … in accordance with relevant service level agreements and business priorities. Supports budget related conversations on different levels. Monitor supplier and ITservicedelivery performance and liaise with managers and customers to ensure service level agreements are met. Develop and maintain continuous service improvement plans. Experience required more »
Job Overview: We are seeking an experienced ITServiceDeliveryManager to join our team. This role involves managing and coordinating the delivery of ITservices to ensure they meet the needs of our business. You will oversee a … strong relationships with vendors and service providers to ensure that services are delivered in accordance with the agreed terms and conditions. Develop servicedelivery standards and processes, and ensure they are adhered to. Monitor and report on the performance of ITservices, and take … maintain stock. Qualifications: Bachelor's degree in Computer Science, Information Technology, or relevant level of experience Proven experience as an ITServiceDeliveryManager or in a similar role. Strong understanding of IT infrastructure and service management principles. Strong communication and interpersonal more »
ITServiceDeliveryManager – Wigan – Permanent - £45,000 - £55,000 An experienced ITServiceDeliveryManager is sought for a client based in Wigan. Due to new client wins, the business is investing in their team to ensure … a high service level is delivered to their ever-growing customer base. The ServiceDeliveryManager is a crucial role to ensure the efficient delivery of services. The purpose if the role will; Focus on Client Relationships Service Quality Assurance Service Improvement Performance Monitoring … Act as a single point of contact for customer escalations As the ITServiceDeliveryManager, you will report into the Head of ServiceDelivery and work closely with stakeholders from a number of teams within the IT Support Team. more »
ITServiceDeliveryManager Location: Wigan Salary: 50 – 55’000 Hours of Work: Hours as required; based on site a 40 hours per week. Inclusion in out of hours rota as and when required I am looking for an experienced ServiceDeliveryManager, working for our clients leading Managed Network IT Solutions business. The ServiceDeliveryManager (SDM) is a crucial role in the business, ensuring the efficient delivery of services and maintaining client satisfaction, acting as the single … development Staffing and Staffing Development: IT Support Teams to ensure smooth handling of ITIL Processes Quality Assurance: To plan and organise servicedelivery effectively and efficiently, run routine and pre-planned meeting with the customer & management Ensuring ITIL principles are followed. Service Improvement: Identifying opportunities for more »
Blackburn, Blackburn with Darwen, Lancashire, United Kingdom
HR Services and Solutions
Role - ITSERVICEDELIVERYMANAGER c£50k + Fully Expensed Car (or Car Allowance) + Bonus + Benefits PERMANENT ROLE - BASED IN BLACKBURN (SITE BASED ROLE) GROWING BUSINESS REPORTS DIRECTLY TO MD FULLY EXPENSED CAR + BONUS Our client is a leader in their … arisen for a team player to join the them during a period of growth. They are looking for an experienced ITServiceDeliveryManager who will oversee the delivery of reliable IT and telecom services, ensuring an exceptional customer … through proactive support and clear communication. The person will have a blend of technical expertise and management experience with a strong ITservices bias to support and improve both IT and Telecoms services. Duties and Responsibilities Manage the IT and Telecoms support and more »
