1 to 12 of 12 Permanent Customer Service Jobs in Peterborough

month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing … certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to … either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience more »

per year For this position, you must live in one of the following postcodes:PE11, PE12 Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission … of £2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program, you will be … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

Field Service Engineer Do you have a strong Electrical bias? Do you have experience in servicing and maintaining machinery? We are working with a market leader in machine tool manufacturing, and they are going through a sustained period of growth. They are looking to grow their international field service team with a Field Service Engineer. This is an excellent opportunity for ideally an apprentice trained engineer who is passionate about supporting the aviation industry, both civil and military, and is excited at the prospect of visiting some fantastic sites throughout the world and working on a highly … advanced product. Job Responsibilities UK and International service and repair of specialist machine tooling, used within the aviation industry Majority of servicing will be pre-planned in advance with very little call out Being the face of the business, you will be expected to offer excellent customer service more »

process improvements to drive effectiveness. Liaise with Internal and External customers, building relationships and identifying and meeting business requirements, providing an excellent level of customer service. Skills & Experience: Strong attention to detail with a methodical driven approach Ability to communicate effectively with people at all levels. Flexibility to cover more »

Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described … Leave, Foster Leave and Retirement Leave A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection Apply to find out about our other benefits What you'll be doing Setting the direction and standards for test automation more »

Financial trackers updated Look after consumable items that support with events and re stock when required Take minutes and update actions for the weekly customer meetings The ideal Administrator will have the following knowledge, skills and experience: Previous Administration experience Data analysis experience with excellent attention to detail Excellent … client and customer service skills IT proficient including MS Office packages Strong communication skills Team Player with the proven ability to take ownership of specific tasks. ONLY SHORT LISTED APLICANTS WILL BE CONTACTED more »

time on site) Working hours: Monday to Friday 8:30 am to 5 pm Are you currently working as an IT support technician or Service Desk Analyst? Are you passionate about helping people and offering them support to resolve their IT issues. Would you like to work as part … hardware components would be ideal good understanding of virtualisation tools, such as VMware or others would be advantageous with network protocols and troubleshooting good customer service skills both over the phone and face-to-face positive mindset and can-do attitude willingness and ability to learn and pick … have dealt with before problem-solving and troubleshooting skills Benefits include: days annual leave plus bank holidays enrolment pension scheme parking care scheme in service benefit What separates this support role from others is the variety of tasks that you will be able to get involved in being part more »

week Lynch Wood, Peterborough, PE2 6FY Summary of the role: Join Diligenta as a Complaint Handler and become an integral part of our exceptional customer service delivery. Representing our brand, you'll ensure every customer feels relieved or satisfied after their call . With multiple positions available … your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services). What we're looking for: Strong customer service experience is required . Experience of investigating the root cause of issues and using sound judgement to provide effective and empathetic resolutions … Teamwork - We believe that a great team needs great people who are passionate about helping people and providing great service as one team. Listening and communication skills are core to what we do. You will need to be able to communicate complex matters in a simple and supportive way. more »

p p Required skills:/p p - fluent in Hungarian and English speaking, with strong all round communication skills/p p - Plenty of Customer service experience/p p - Previously required to complete calls/make bookings./p p - Experience with Microsoft Word/Excel/… p p Requirements:/p p - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements./p p - Proactively keeping Customers informed on incident or request status and progress./p p - Escalate incidents where a first … support or the relevant resolver group./p p - Adhering to Incident management procedures./p p - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary./p p - Keeping up to date with the current standard procedures./p more »

both parties Committed to staff development and training As a Helpdesk professional we are looking for someone with an excellent telephone manner and great customer service skills. The ideal candidate will have a strong technical background ideally having worked in an IT Helpdesk type role. We can also … consider a recent IT or Computer Graduate that is technically minded and has some customer service skills. Job Purpose: Offer telephone support and provide excellent, consistent and professional levels of service to their customers and all aspects of the business Main Responsibilities: General administration, including:- Understanding the … You will need to learn our applications and to seek ways to improve the reliability and performance of the systems . Responsible for the customer support on our systems. Remotely connecting to customer sites to repair problems. Telephone customers and talk through certain functions, and explain the causes more »

career through training and progression. The Role: Coordinating/Scheduling Engineers Progression to Team Leader Office Based The Person: Experience Coordinating Engineers or Logistics Customer Service Background Capable of working under pressure and to deadlines Keywords: Coordinator, Engineering Coordinator, Logistics Coordinator, Operations Coordinator, Engineering Scheduler, Technical Administrator, Scheduler more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »