CompTIA+ or equivalent certification, 3+ years of experience in the sector, and good knowledge of the following: Windows 10/11 desktop support Microsoft 365 core technologies (Exchange Online, SharePoint, Office Apps, and general admin) Servicedesk management and ticketing system Windows 2012R2 Server and later releases. more »
recommend solutions Assisting other team members including communicating company strategies, team goals, project deadlines, identifying training needs and skill management Experience/Qualification: Microsoft 365 \ Teams \ Exchange \ SharePoint, Intune and AutoPilot VMWare ESX, vCenter and/or Hyper-V Backup, Firewalls and Email Security LAN, WAN more »
as an incident management and communications support operation for both external and internal users. You will be required to support a variety of Microsoft technology offerings that form the Office 365 offering including SharePoint, Exchange and Lync. You will form part of a global 24x7 operation … teams you will need to deliver timely and accurate communications to internal stakeholders and to external users. Key Responsibilities: Troubleshoot escalated issues for Exchange, SharePoint, Lync and other service problems Drive calls during service outage situations for our customers Develop communication plans with partners to minimise impact during more »
as an incident management and communications support operation for both external and internal users. You will be required to support a variety of Microsoft technology offerings that form the Office 365 offering including SharePoint, Exchange and Lync. You will form part of a global 24x7 operation … teams you will need to deliver timely and accurate communications to internal stakeholders and to external users. Key Responsibilities: Troubleshoot escalated issues for Exchange, SharePoint, Lync and other service problems Drive calls during service outage situations for our customers Develop communication plans with partners to minimise impact during more »
